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Hvac Repair reviews in Gurnee

  • A
    I was very pleased at the services performed by Mike. Mile was straight forward and explained to me what was done. In my case he related that my furnace was safe and I should have no issues for the winter. I keep extra filters handy and he even changed them for me. I will be sure to call Herchenbach in the future for my Air Conditioning check up and I will be sure to ask for Mike.
    - Wayne B.
  • A
    This happened the morning after the Thanksgiving weekend snow storm and I was skeptical that I would be able to get anyone to come out. I called and Igor came out within 45 minutes as promised. He did trouble shooting on several switches and determined that we needed a new control board. He went and got a part within 30 minutes and fixed the problem at a cost lower than quoted. STVU is a Gurnee local business and I highly recommend them for any heating and air conditioning need. They definitely exceeded my expectations!
    - Pete F.
  • A
    All the staff who I interacted with very courteous and helpful. They provided the quote in a timely manner and also attended to an issue that surfaced post installation promptly and addressed it to our satisfaction. We do recommend them and infact I went ahead and hired them for our yearly HVAC maintenance.
    - Mayur J.
  • A
    Ken replaced our old furnace and air conditioner unit. His quote was less than the other companies, and he didn't try to upsell us on additional equipment. The work was all completed within one day. Our new Ecobee thermostat also works great. I would definitely use Ken in the future.
    - Michael H.
  • A
    The summary: Honest and knowledgeable, highly recommend. I purchased an Angie's List deal for an inspection of the AC system. We have been struggling with the air flow in our house, too much in some rooms, too little in others. And wanted to the have someone look over the system for any preventive maintenance we should look at. Ken came out and was great. He listened and asked questions about the problems with the cooling and went over our system. He made some adjustments to the dampers and the closed some vents in some areas to help balance out the cooling. He also looked at our AC unit and furnace and did not recommend any maintenance. The adjustments he made were very helpful.
    - Brian N.
  • A
    Dre Latiolais came out the very next morning and fixed the problem. He was a pleasure to work with and took the time to show me what was wrong and fixed things very quickly. The prices I think are fair and we've always been able to get prompt service.
    - Krista S.
  • A
    Crne���s is excellent ! We have used their services for over 10 years. When we moved we felt most confident contracting with them knowing their expertise, outstanding service and great communication. We were very impressed with the thought that went into installing our new equipment in the most space efficient way. All work was incredibly neat, clean, and meticulously done. Al and Tom also replaced the connectors from the existing hot water heaters. They also placed insulation over an area that would prevent pests from coming in. Two nice surprises. I actually was trouble shooting that area, but they took care of the problem and I no longer needed to seal it off. I greatly appreciated that they took the initiative to make our home the best that it could be. The completed job was even better than we could have imagined. All team members are incredibly pleasant and great to work with. Even our dogs thought the Crne team was outstanding. Al Crne has the expertise and life long experience to deliver the best customer experience. We found the company when we needed emergency service 10 years ago . I saw their truck across the street in front of our neighbor���s house. They returned my call immediately. Crne���s is a well respected company based on it���s excellent service.
    - Bonnie B.
  • A
    First, let me say that I did a significant amount of research before replacing our 20 year old Furnace and AC units. Rather than wait until the furnace died at some point in the middle of winter, I started getting quotes from local contractors in early March. I got a total of 8 quotes from local contractors and after evaluating them all, we decided to go with Command and I am very glad we did. They offer an excellent product (Trane) and their price was fair (in fact, lower than other Trane dealers). Having been given a recommendation for Jake (Command) through a neighbor, Jake came to my house for a quote at a flexible time given my work schedule and proceeded to review with me my HVAC options. He was patient and did not try to upsell me or use any cheesy salesmen pressure tactics-- instead he just gave me the facts. I really appreciated this. He was also quick to respond to all of my follow up questions via email and text and did a great job of educating me as a consumer. Once we decided to go with Command, Jake and Jeff came to our home yesterday for the install at exactly the time they said they would. They were professional and did an outstanding job on the install. They were careful and conscientious of keeping our house clean and worked efficiently to get the job done (both furnace and AC) by the afternoon. These guys are pros and it showed. So far, the furnace is running great. I am glad I went with Trane as it seems like a very solid product. I have not been able to test out the AC yet, but I have every reason to believe it will run fine. They will be coming back to finalize the AC later this spring. Plus, they are taking care of the rebates from my gas and electric company, saving me the hassle of having to jump through those hoops. This is exactly the type of action a company with excellent customer service does. Based on this experience, I can definitely recommend Command and will be using them for my future HVAC needs and have been more than impressed with them. It is nice to see people who take pride in their work and put a premium on quality and doing this right.
    - Vince D.
  • A
    Igor and his crew did an excellent job installing the furnace and AC! Work was done neatly and on time. He followed up 1 week and 1 month after installation to confirm everything was working well. When our tenants raised some cooling concerns (tenant user error) after about 6 months, he completed the inspection within 24 hours and at no charge. Great experience overall.
    - Manish S.
  • A
    Ken was available to come out the morning after I called. He was here a few minutes early and began to take out the old thermostat and install the new one. Since it is a smart thermostat he helped us cycle through the program to get it set up. He also checked the furnace to see if there were any problems or if it needed any cleaning. He took photos of the furnace and showed to us so we could see that it was clean and looked in good condition. He checked what he thought could have been a minor leak but decided it was not. He was here about an hour and 20 minutes. He gave us our discount for being members of Angie's List. It was a good experience and I would hire him again for heating or air conditioning work.
    - Marcy A.
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HVAC Contractors in Gurnee

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