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Carpet Cleaning reviews in Gurnee

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    JEJ Masterclean Inc
    I found JEJ carpet cleaning on Angies list and found one other well known provider from nearby area, but the other provider never responded to my voicemail whereas Jim was very prompt and reached out the same day. He was very transparent of the cost involved and service he was going to provide. He did a great job in getting the carrpet cleaned and made them as good as new. I wouldnt hesitate to hire his services again.
    - Mayur J.
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    OPTIMUM CARPET CARE
    What a great job! Come over and quoted the job on the spot. I was preparing the home to list for sale. The cost of cleaning all the carpet in the home was a little more than I wanted to spend. Helped me scope the job to fit my budget. We have two dogs and two boys so the carpet really needed cleaning. Looked brand new when they where done, even got the ink stain out!
    - Sonja B.
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    Unique Upholstery Carpet & Rug Cleaning Inc
    Wonderful! Crew was on-time (actually early), friendly, quick and responsive. carpets look great! They scheduled an appointment that worked for my business with no disruption to the work flow. I wouldn't use anyone else!
    - Rita Z.
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    Horns Cleaning Services
    The job went pretty well. The only slight negative was that the timing of the job was pushed back several times during the day. However, Brian did a great job of maintaining contact with me indicating they would be later than expected. They did a great job of cleaning the carpeting. I can definitely feel the difference in the plushness of the carpeting. They also cleaned a small area rug in an entryway at no extra charge. I would use Horns Cleaning Services again.
    - BOB S.
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    JEJ Masterclean Inc
    Jim did a great job of explaining his process, pricing, etc. up front so there were no surprises. He is a bit more expensive than some other "big names," but the difference is that he actually does a GREAT job of cleaning. He got some areas of our carpet clean that other cleaners had indicated were impossible to get the spots out of. He did a fantastic job.
    - Mark H.
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    JEJ Masterclean Inc
    Both cleaning jobs were exceptional. Jim was prompt and very professional. His estimates were more than fair based on the quality of the work he did. When finished all the carpets looked as goodl as new. What an awesome job done. l would definitely have him come again when needed.
    - James M.
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    Premier Carpet Service, Inc.
    The service was wonderful. Very professional. They arrived on time and did a wonderful job on my carpets which had several stains due to kids and pets. I was very surprised at how well everything turned out. I would definitely use them again. Thank you!
    - Patricia S.
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    PlatinumCare Cleaning and Restoration
    We recently became landlords and after last weekends storms we got that dreaded call from the tenants that there was water in the basement.

    We used Platinum Care when we moved into our new house for carpet stretching and cleaning, so we gave Rob a call. 

    Rob showed up the same day and extracted the water and installed fans and dehumidifiers. He came back 48 hours later to check moisture levels and equipment. On day 4 the moisture levels had returned to normal and he disinfected and sanitized the carpets and gave them a proper cleaning. They look as if nothing had happened.  

    Rob is a trustworthy, hardworking, caring professional that I will use in the future for all services he provides. 

    Thank you Rob & Platinum Care for giving us peace of mind!
    - Megan M.
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    X-treme Cleaning & Restoration
    Both Susannah and Luciano were responsive, professional and very courteous.  The carpets looked beautiful after cleaning!  I would highly recommend X-treme Cleaning and Restoration and will be using them again in the future.
    - Amy M.
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    JEJ Masterclean Inc
    Jim arrived on time, got right to work, and was a professional throughout the whole process.  He measured the areas to be cleaned to get an accurate square footage, which ended up lowering my cost, as my square footage estimates were on the high side.   He started on the second floor and was able to remove some existing stains including a few printer ink spatters and some areas of dried paint (small amount on the carpet surface).  He was not able to remove (nor would I expect him to) some additional areas of more concentrated dried paint spatters/drips. He had me check the work on the second floor before starting work on the main floor of the house.  All looked quite a bit better.
         Work on the main floor included very heavily soiled carpeting in the family room, as there is traffic flow between the garage and sliders to the backyard (and garden).  Jim was able to get out the majority of the dirt and the first floor carpets look so much better!!  I should have taken 'before' and 'after' pictures, as the difference was dramatic.  There were a few stains he was unable to totally remove, mainly from tannins (from wood), but even those were about 90% improved.  Overall an excellent job.
         I only had 2 issues with the final result. The first is that the edges of the carpeting, where they meet the baseboards, were not able to be cleaned, and are a bit darker than the rest of the carpet.  Jim explained the reason why that happens, but I forgot the specific term he used for the phenomenon. Basically, it results from not consistently vacuuming the edges - so don't skip that part of the vacuuming chore!  
         The second issue is that, after the carpet was completely dry (about 24 hours), it didn't feel soft, as I had expected.  (I go barefoot at home a lot.)  After about a week or so I vacuumed the carpeting and brought up a lot of a very fine powder, which may be residue from the cleaning products he used.(?)  After I was done, the carpet did feel a little less 'stiff', but still not soft.  Not sure if a rinse/'softener' step was missed (unlikely), or if I have unrealistic expectations (again, first time carpet professionally cleaned). If Angie's List had +/- designations, I might score Quality A- for these reasons.  However, Jim did put in extra effort and used extra cleaning products in getting out the majority of the carpet stains, and went over the family room several times to get it clean, plus the carpet hadn't been professionally cleaned in so long, so I feel comfortable giving him an A for Quality.
         He finished all the work in about 4.5  hours, and even put styrofoam blocks under the furniture to support the carpet drying process.  I even had an additional discount, as I used the 10% off Angie's List coupon.  Considering all the work done, I felt I received good value for my money.
    - Maria T.
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Carpet Cleaners in Gurnee

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