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Water And Smoke Damage reviews in Glenview

  • A
    Castino Restoration
    During the polar vortex of 2019, we had a pipe in our basement burst. Cases of water damage were all over the north side, but Castino came out the next day to provide an assessment. Steve Small was very responsive. They were able to start the work the day after. They cut out sections of wet dry wall, removed baseboards, preventative spray for mold, and set fans. John Harvey provided estimates for installing/repairing the drywall and baseboards and repainting. They came back later to complete that work. Work was very high quality. Slobo was on-site for part of five days. As we are contemplating remodeling our basement, we just had them paint the repaired areas, but the paint matches perfectly. Everything looks better than before. Would definitely use them again.
    - Daniel S.
  • B
    PuroClean Disaster Services
    The team showed up when they said they would, and definitely took care of our flooding issues right away. They used all new technology for detecting wetness and made sure to leave the equipment till dry. Special note to the manager, Mike who spent a long time on the phone with me going over the bill in detail- it was the first time this had happened to me and it was extremely stressful. PuroClean will work with your insurance company if you have it for these type of incidents. Hard work appreciated that was done by the remediation crew too.
    - Cheryl P.
  • A
    Castino Restoration
    We hired Castino for interior/exterior painting, and for carpet cleaning. Work was done on time and on budget. We subsequently had some water in our basement from an air conditioner issue. Castino came immediately and dried everything out and put it back in shape. I would particularly like to compliment John (restoration) and Paco (carpet) for being prompt, professional, and pleasant to work with.
    - Kent B.
  • A
    The Galaxy's Finest Carpet & Upholstery Cleaning
    Jeff was great to work with. We had initially hired him to sanitize our carpet, however after an on-site review of its condition, he advised us to have it removed. He is punctual and easy to work with. He and Aaron were able to quickly cut out, bag, and haul away approximately 1,000 SF of weakly glued down carpeting (no padding beneath). They even were able to take rolls of other stored carpet that had become wet during the storm. Jeff is punctual, helpful and easy to work with. We hope to have him back to clean other carpeting in our home.
    - Theresa H.
  • F
    Lifeline Plumbing Heating & Cooling
    I made the appointment to have them come out and I was given between 10 - 1 pm for when they would show up.  I confirmed the morning of the appointment to make sure we were on track and was told yes.  At 1:30 pm, I had to call them to find out if they were still coming and apparently there was some delay that was not properly communicated to their office but in the end, someone from Lifeline did show up.  
    BACKGROUND:  My kitchen was where the leak showed up and the master bathroom and hall bathroom are both right above my kitchen.  Since the leak started, my husband and I noticed that water would leak when we were giving the kids a bath so we were confident that the leak originated somewhere from the hall bath but we just didn't know where or what to fix.
    The person who came out told me that I wouldn't get charged the diagnostic fee if he couldn't find the leak.  When everything was said and done, he claimed I had a slow leak coming from the master bathroom and he claimed he found the leak in my hall bath.
    I was told that to fix the leak in the master bathroom, I would have to completely replace my shower -- to which he said my pipes were all old (my house was built in 1975) and should be repiped as well.  He proceeded to quote me $11,000 to remove my existing shower, rough-in a new shower and shower base and do the re-piping work.  He said this was the ONLY way to fix my slow leak.
    So, since I was going to be spending a lot of money, I called in 2 other plumbers to do the same thing and make sure they all came to the same conclusion.  Turns out both plumbers told me I didn't have a leak from the master bathroom, my pipes didn't need to be redone, and my hall bath leak was completely different from where Lifeline claimed to have found it.
    Basically Lifeline didn't find my leak and tried to find all sorts of other work to 'fix' in my house and what turned out to be a $25 fix would've cost me $11,000 to fix had I used Lifeline.  I definitely would NOT RECOMMEND.

    - Marie K.
  • C
    Budget Right Handyman
    He came out on time and patched the wall just fine.  But where I was told it would be left 'paint ready', it was not.  It still had a green patch over where the new dry wall was added.  There was also a lot of dust everywhere (I asked them to try and cover everything because this was in my kitchen but maybe this is hard to prevent?)  
    Overall it was fine but could've been done better if they paid attention to minor details.
    - Marie K.
  • A
    HSB Builders, Inc
    We got referred to HSB builders by a friend of ours. Scheduling was great and customer service was wonderful, Cal was very helpful and answered all our questions. HSB builders and their subcontractors did a great job, they all got right to work and were always on time, and were willing to work around our schedule. After all, we had an amazing job done by them! We will definitely use them again in the future, and refer them to our family and friends!
    - Shahrazad A.
  • A
    JC Wood Finishing
    A table and chair set that has been in my family for 65 years was damaged in a flood earlier this year.  JC Wood picked up the set and sent me an estimate.  Then I picked out several fabric swatches from their online catalog and they were sent very quickly.  After I chose the fabric and they started working.  I also had a call suggesting they re-glue the chairs (they had been unstable for years).  I really appreciated that because it's like the table and chairs are brand new now, and it's beautiful.  They hand stripped, sealed and refinished the table to original color, and re-caned, color-matched and sealed the caning on one chair.  It's just a gorgeous set and I'm very happy to have invested the money to bring it back to this condition.
    Everyone at JC Wood was very helpful, and I will be contacting them again soon (I just found another leaf to that table!)

    - MARY BETH A.
  • D
    Castino Restoration
    The office manager was very nice. I was told there would be 2 people showing up to do the work and that it would take 2 hrs. Instead, 1 person showed up an hour late. He had a very bad attitude, and said he would need 4 hrs to do the job. He had to go back to his truck 3 times within the first 5 min because he was unprepared - needed to get a gauge, measuring tool, answer the phone. He was very rude and I would never recommend this company to anyone.
    - Asha V.
  • C
    Overall unimpressed Way too overpriced Poor packers and need constant instructions repeat if desires and overview No idea how to replace things in their previous spots They lost one item Claim they didn't The manager is not truthful Too much money charged For Mediocre service
    - Kurosh T.
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Water And Fire Damage Services in Glenview

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