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House Cleaning reviews in Glenview

  • A
    A-Plus House Cleaning Service
    They are wonderful--2-person team comes in to complete my weekly housecleaning. They do a very thorough job in a very large home. They are always punctual and responsive and have been flexible with my schedule when needed. They are also open to feedback and any special requests. They do an excellent job and are very professional. I'm very picky about my housecleaning and they have met my expectations fully. I am very happy to have found this company after searching for the right housecleaning service for some time. I highly recommend them to neighbors and friends who are looking for quality housecleaning services. A truly great service provider.
    - robert c.
  • D
    Kulas Maids Inc
    It saddens me to write this review. I have been a customer for over 10 years - from my large family home in Lake Forest to a rental apartment in Deerfield to now, my condo in The Glen. The service used to be superior: always on time, never any items broken, sparkling kitchen & baths, wood floors were done beautifully, and more! I had the same crew for nearly the entire time... Until about 6 months ago when service began declining dramatically. Only one girl from the original crew remains. I have had a marble top table broken. I can understand things can break, and Kulas has said they will replace the marble (it has been 6 weeks and they haven't yet). More disturbing is the drastic decline in the quality of work and disregard for my furniture, wood blinds and belongings, in general. (I have been home during the cleaning for the last 2 months due to surgery). The cleaning & dusting is cursory, at best. Further, when I spoke with the supervising woman of the crew about how she was banging the wooden blinds, she began arguing with me. I was shocked. I called the office. The new receptionist, Paulina, was horribly rude! I must express, again, how disappointing all this is. Perhaps there has been an ownership change at Kulas? I do not know. But, I am a weekly client and have been for a very long time. It saddens me to find another agency. For $140/week, I believe there are other competitive agencies in the North Shore area. There is no reason to settle for inferior service, risk further damage to my property and belongings AND be treated rudely!!
    - SHIRLEY M.
  • A
    Maid Green
    Highly recommend!! The owner, Emin, is incredibly responsive via email or phone and is always more than happy to honor requests for things to pay special attention to, etc. He came out himself to help clean the first time, and he walked me through every room to show me what they did to be sure I was pleased. He also went out of his way to thank me for referring someone and gave me a thank-you referral discount when I would otherwise not have even known that this person contacted him. His staff are always reliable, and I never have to worry about whether they are going to show up or have to reschedule, which has been a problem for me with other services in the past. You can tell that he genuinely cares about his business and wants clients to be happy, and that makes all the difference!
    - Karen W.
  • A
    Maid Brigade
    Very Impressed. 2 ladies came and worked non-stop. They really paid attention to the bath and kitchen, at my request. But their attention to detail exceeded my expectations. I didn't notice until the next day many of the little things they did in an overall excellent job.
    - Michael O.
  • D
    Fresh Tech Maid
    Tech set off alarm. House was not cleaned. Bathroom counters were sticky, master bath sinks full of dirt and hair. Floors were swept but not mopped and. Kitchen counters were dirty. This was first time with this service. They were supposed to call to follow up. It took them two weeks. Thru offered to reclean at no charge and scheduled a trainer instead of the same tech. The day before the reclean, someone else called saying it was there policy to schedule the same tech as a learning experience and some one would call the next day. No one gas called and it���s been over week. These guys are apparently not interested in new business or customer satisfaction don���t waste your time here.
    - Kathryn B.
  • F
    He was quick to respond when I called. He stated he just happened to be heading to my neighborhood on another call. When I described that our dog had been sprayed and had rubbed himself against our couch, he described the situation as "catastrophic" and said he was going to reschedule his other appointment so that he could first deal with our "catastrophic" situation. When he arrived, he did the sniff test on the different sofa cushions and covers that were outside in the sun. He confirmed that the oil hadn't penetrated into any of the cushions, but concluded that the covers were a "disaster". When I asked what it was that he would be doing to remedy the situation, he said he would treat the covers with a neutralizer and stated there was no guarantee the treatment wouldn't discolor or otherwise ruin the upholstery. He added this was beside the point, since I had no other alternative. When he asked about my dog and whether he required deskunking, I explained that I had used two products designed for skunk oil removal and that we had bathed the dog multiple times. Our dog did not have any remaining skunk smell. He seemed intent on treating my dog. I asked what it was he was actually going to do and what it would cost me, I told him I felt this was all a buildup/hard sell, Having a dog skunked is unpleasant, but in my opinion, it's far from catastrophic. I felt as if I were being primed to be sold an overly-expensive service for my catastrophe. He became indignant told me he had five other "customers" waiting for his services today, and walked out of my home. I let him know that this was not acceptable. He'd wasted my time by having me wait at my home for his scheduled arrival. I have never had a service provider refuse to provide information about their estimated service costs or about what they actually will be doing. I would never recommend the services of the "skunkmaster".
    - robert c.
  • A
    Classic Cleaning Inc
    We hired Classic Cleaning Inc last winter and have had them clean our home bi-weekly ever since. Petra, the owner, is professional and responsive and her teams are efficient and do a great job. Any time there has been an issue with the cleaning or our expectations not being met, Petra is on it, and I'm always satisfied she will fix anything that is not right. It is so hard to find good, dependable people to clean your home. We are very pleased with Petra and Classic Cleaning!!
    - Kathryn M.
  • F
    Home Delight Inc.
    Very poorly. When a customer calls with a complaint they attack the customer. I have kept every single one of their text messages. They do not solve the problem. The staff breaks things then hides them and it is left up to the customer to inspect their house after they are done to be sure that their staff did not damage my house or belongings and then hide the damage. The text messages are abusive and nasty. Now they wish to come to my home to "confront me" rather than problem solve and contact their insurance company. I paid for a service that should never include damaging my home or belongings and then hiding them. This is Home Delight, Inc. issue not the customer's problem.
    - Brandon N.
  • A
    Andreea Cleaning Service
    Cleaning was excellent. Was able to schedule on short notice. The two women who came were great. They were professional, thorough and fast. The cost seemed a little high for the amount of time they spent here, but they did a good job cleaning. Will use again.
    - Adam B.
  • A
    A-Plus House Cleaning Service
    Ines and her husband did an outstanding job! Everything that needed to be cleaned was cleaned and then some. They took their time and did such a thorough job, I hired them to come back every three weeks. They have been here three times since May and have continued to do a fantastic job. I would not even hesitate to recommend them to anyone who likes a totally clean house.
    - Catherine S.
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Home Cleaning Services in Glenview

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