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Flooring reviews in Glendale Heights

  • D
    Trend Carpet & Tile Inc
    I had a 9:00a appointment to get my carpets. I started calling about 9:30a because they were a not show. The salesmen had no idea were the guy was. call after call I was told they could get a hold of him or he was on his way. The guy showed about 2:00p. Smelled of beer. That was about 2 months ago. Now I am seeing were the carpet has strings coming out from sides. Like it is coming undone. There is nails sticking up in places we get poked by them.
    - Penny B.
  • A
    Nex Flooring
    They were so nice and went above an beyond to make sure I was happy with the results. They even offered to come back and do the transitions between other carpet/tile flooring for free because they don't like how others do it. They were quick and friendly, I couldn't be happier with their services!
    - kimberly s.
  • A
    Custom Craft Builders Inc
    There were some surprises during the demolition but nothing they couldn't handle.  I think the biggest challenge was getting the new counter top in (3rd floor) where they had to take out a couple of cabinets first to position the counter.  I was really pleased with how Art guided me through the design process and the results are fabulous.  I would definitely use their services again.
    - Edward S.
  • B
    Home Dm
    Owner and installer arrived on time.  I paid 50% deposit. Owner left, and installer completed work while I was at work.
    I returned later that afternoon. Owner returned also. Installer had completed the job.
    Installer did not speak english, therefore all communication had to be done through the owner.
    - DEBRA W.
  • A
    Diamond Quality Services Inc
    I would have to write a book each time this company does work in our home. Each time a project is finished I am looking forward to the date when they come back and do the next project. We are very lucky to have Mike as our contractor. All the work is done very professionally and precise. He is very detail oriented and never finishes a job unless he is absolutely 1000% satisfied with his work.
    - EVE R.
  • A
    Diamond Quality Services Inc
    Mike is very professional and keeps everything up to code. He is very knowledgeable and clean. He is very reliable and honest. I feel comfortable leaving him in our home by himself. Mike recently remodeled our kitchen and then remodeled our bathroom downstairs, the laundry room and the hallway. All new plumbing, electrical etc.Presently he is working on our family room. New floor, fire place, paint, installing new windows and door. We are very pleased with his work and look forward to have him work in/on our house in the future.
    - EVE R.
  • F
    We stepped into the store at the end of Sept. It took us 3 weeks to even get an appointment set up. They said the estimate would be free of charge when they actually tried to charge me. They missed the first appointment set up on Oct 11th because they said there was an emergency and that they wouldn't be out today. Once they did show up for the estimate we were told it would be 2 business days to get the estimate. The estimate was taken on Oct. 20th. It is now Nov 8th and I have still not received the estimate. It has taken me 2 1/2 months to get this estimate and still have nothing. I called the office to complain and was told to not get an attitude and that they would transfer me to someone who would hang up on me if I continued to have an attitude. Very inexperienced people using the phones.
    - DEBRA S.
  • A
    Work was done at the estimated cost and schedule. Work was performed very professionally, and no rework was required. Questions were readily answered with sufficient pro & con information given for decisions to be made. We were highly impressed with final product.
  • A
    Durabond Seamless Flooring Products inc
    - EVE R.
  • A
    Dick's Tile Service & Son
    I enjoyed working with Brian very much.  He was always available to answer any questions and always kept me informed about the progress of my job.
    - Larry N.
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Flooring Installers in Glendale Heights

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