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Tree Service reviews in Glen Carbon

Real People ~ Real Reviews ~ Real Results

  • This company was recommended by another service on Angie’s List. I called and left two voicemails with all of my contact information and work details. After almost two weeks since my first call, I still have not been contacted. I would completely understand if they were too busy to get to my job right away, but I expect at least a call back.
    - Justin N.
  • Richard provided a bid and the next day he had the tree removed. I was amazed by the crews teamwork and how fast and efficient the job got done. Stump removal also went great. Absolutely use these guys if you need a job done.
    - Matthew G.
  • I have used Richard's Tree Service a few times, most recently to clean up a fallen tree and an overgrown area. I have always been very happy with the work performed. I would definitely use them as needed in the future.
    - Amanda G.
  • Mark was responsive and very easy to work with. He gave me a very reasonable estimate and told me just to send him the check when I saw that the trees were gone. We didn't schedule - I didn't expect to. My job was small and I simply expected it to be fit in when possible. My trees were cut down by the end of the week. I highly recommend Mark. He also did some work for me years ago, taking down a tree in a complex situation so that it did not hit our house or a neighbors. His company does excellent work and Mark is very focused on serving customers well.
    - Rebecca C.
  • In the beginning, things went well. Chris and his wife (who takes kind of an admin role) were very responsive via email and getting pricing together. A good friend referred me to him (who at the time did not have a bad experience) and we agreed on the price and got going. Partly my fault, I paid them up front for services, which was a rookie mistake I admit. They came out without telling me when they were coming and cut the 10 pines down. They just left pretty large logs in a messy pile that I ended up stacking myself. They left ruts in the yard, which didn't really bother me, but that's when I could tell that attention to detail and good communication weren't going to be part of the deal. It took some time to pin them down on a day for me to take off work so they could work on the house, but we got it scheduled. They came back with a bobcat with his operator Josh to start on the landscaping. I will say that their landscaping they put in looked great and functions as expected. While they were putting it in, my sewer line (no fault of theirs) crumbled and they were able to replace the portion easily that went from the exterior wall to the interior. They also did a great job removing leaves from my yard. After that is when everything has been pretty crappy. I've been extremely accommodating and I'm pretty laid back, so I've waiting to write this review to give them a chance. Now I'm getting sparse communication and the last bit of the job is sitting incomplete. 
    Issues: broken siding board, crooked window well, poor repair on basement window pane broken during install, ruts in yard, leaving trash behind, job is several months overdue for being finished, did a terrible job repairing yard; I ended up doing 75% of it myself after a light spread of grass seed and some hay over part of the dirt. There was also hay shoved in a hole to cover it up. I ended up seeding, spreading straw, and filling the holes myself at my own expense. 
    Now I'm waiting for the owner to explain why I'm waiting on the rest of the rock to fill the hole where the landscaping settled. I'm starting to have little confidence he will ever return and sent him a message that I would even settle for dropping the rock off so I could finish it. I really am laid back and wanted to give this new business a chance, but now I'm regretting the decision to go with them and I cannot recommend them to anyone else. I was waiting to throw some business their way to see how the job turned out, but they have lost it. He has also since burned my friend who gave me the initial referral with poor follow through and finishing jobs. I hope this feedback helps Chris learn for future jobs, as he will not be able to stay in business with this approach. 

    - Kristopher R.
  • I needed extensive tree work done in my large yard.  I contacted Bobby and he came out and provided a bid that was lower than the others that I had received so I thought I would give him a try.  The work was done very quickly, they cleaned up nicely and did no damage to my yard or property.  They showed up on time and had the work done in a day.  I am very happy with the work that was done and will definitely recommend and use them again myself.
    - Chrisitina J.
  • I contacted Tim's Tree Service on a Monday for a bid to remove an oversize willow tree.  He came and gave me the estimate the same day.  Two days later he and his crew came to remove the tree.  It was in a difficult location - in my backyard, outside of a fenced in pool, surrounded by my neighbor's fences.  Not wanting to tear up our yard, they did everything by hand (without a bucket truck).  His crew climbed the tree, wrapped rope around a branch, cut it, lowered it to the ground.  They dragged the branch to the front of the house and chipped it.  Once the tree was down they raked and cleaned up all the leftover debris, leaving the yard in pristine condition.  2 days later a team came to grind the stump.  They ground it, hauled away the chips, filled in the hole with dirt and graded the area.  Absolutely fantastic job all around and I will definitely be using Tim's Tree Service for all of my future work.
    - Laura D.
  • I would give this company an A+ if I could. Richard came earlier to give me a quote of $650. Today, he and his team came to do the trimming. The first thing he did was have me walk with him around my entire yard so I could tell him exactly what I wanted trimmed. I'm very particular and only wanted certain branches trimmed and in some cases only part of the branch. I wanted to make sure my patio and other areas would still have shade. They did EXACTLY what I wanted them to do. They were very polite to work with. Very careful not to damage any of my hostas or dogwood trees in a large landscaped area under one of the large oak trees they were trimming. They cleaned up my yard as they went along. There was some debris on my patio, and I told them I would be glad to clean that up, and they said, no mam,that's our job. We have a sprinkler system and my husband marked some of the heads. We asked them to be careful. I don't think anyone could have been more careful or done a better job. Thanks
    - Kathleen S.
  • They did an excellent job!  They were on time and cleaned up very nicely after the work was completed.  They were very Professional and I was very pleased with their services.  I would highly recommend them to others.
    - Martha M.
  • Nic was extremely professional, from start to finish. He was communicative, prompt, and reasonable in his estimate. He clearly knows trees, and we felt confident in his recommendations about how to proceed with our project. Our tree removal took a day and a half, and he left our yard in excellent condition. We weren't home when he finished, and he took the initiative to tell us that he had inadvertently dented one of our downspouts and offered to replace it. We probably would never have noticed the minor damage, but he was honest enough to tell us about it, and I found that exemplary. We were completely satisfied with Nic's work and were most impressed by his knowledge, communication and professionalism. We highly recommend him!
    - Lynn E.
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Tree Services in Glen Carbon

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