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Water And Smoke Damage reviews in Evanston

  • A
    Restore Construction Inc
    Restore Construction certainly made the experience of having a home fire & everything that goes with it much more manageable all the way around. The board up crew were right there to secure my home. The owners sat me down & took the time to explain the process even though I was in a state of shock. The pack out crew...they handled my belongings with the utmost respect. Most of them were there finishing up as I continued to sift through personal papers. The gals hugged me tightly before I left & told me it was all going to be ok as I cried in their arms. Staff would come to our temporary apt to drop off/pick up paperwork instead of us having to travel out to them. It was a hellish ordeal that I don't wish upon anyone. Between weather, issues with permits/inspections from our town, I was calling/following up with the office. Anyone that I'd spoken with listened with compassion & answered my questions kindly. There were times where I just needed to vent & cry. They took the time to allow me to do that more so than they probably should have. I was having such a difficult time because the inspections were taking so long that during one meeting I could only shake & cry. I had a friend with me & Restore allowed me go through my little breakdown & made sure my friend all the specifics. It was almost a year & a half & I was out of my mind. We'd moved 5x by the time we got back in our home & in all that, Restore & their crews hung in there with me, holding me up with kindness & respect. They contracted a wonderful Dry Cleaner & the contractors that finished off my house did an excellent job. If you're on the northside, you'll probably get Gold Medal Cleaners & I would definitely ask for BOR Construction. I'm grateful that Restore partners with these wonderful companies! I feel that Restore Construction took very good care of us & am grateful for how they put up with me in my extreme emotional state, treating me with respect & kindness. I won't ever forget that.
    - Annette Q.
  • A
    Skyline DKI
    This company was entirely professional and I can���t say enough about Peggy���s guidance throughout the process. I am a new homeowner living out of state and renting my house. Coordinating everything from out of state was a challenge, but Peggy was an amazing liaison that helped unify communication and progress during an extremely busy season with flooding throughout the area. Larome was also wonderful as the project manager by working with me on the billing of this project. Wonderful company and would use and recommend them without hesitation in the future.
    - Ardis G.
  • A
    ServiceMaster Restoration by Zaba
    Wonderful. Made a very stressful disaster as easy as possible. Arrived immediately to start cleanup, then handled everything with the insurance company and got approval to fix/replace everything that suffered damage. Everyone was extremely nice and caring, from the office staff (great communication) to the workers doing the cleanup and restoration. The quality of work is excellent. When the unexpected happens, these are great people to have on your side.
    - Clark M.
  • A
    Fortune Restoration
    We have used Fortune Restoration for over 10 years at multi-unit home owners association. The service is excellent, the work is always perfect, their crews are professional and the value they provide for the work they perform is second to none. We heartily recommend them for whatever painting, carpentry, tuck-pointing, paver installation or maintenance. You cannot go wrong and will be very happy you selected Fortune Restoration. Th company is proudly helmed by the Fortune's, ask for Peter Fortune by name. You can't go wrong using Fortune Restoration.
    - Vesta W.
  • A
    The CleanUP Guys
    They quickly assessed the extent of the damage, recommended a plan of action, and had removed and treated the flooded areas within hours of arriving. Every step of the way they were punctual, professional and polite. I have two areas of mild concern, neither of which would keep me from hiring these guys again. First, they left the removed, soggy carpet in garbage bags on my front lawn for two days. However, this was a function of the last-minute nature of their removal and the fact that they did not have their normal truck with them, and that it was a holiday weekend. I would have liked them to remove it a little quicker as a few neighbors took notice and commented about the waste. Second, I felt that the price charged was a little bit high for the service provided. I imagine there are services that charge less, but I'm not sure anyone could possibly do a better or more professional job. I would not hesitate to hire The CleanUP Guys again.
    - Scott G.
  • A
    Castino Restoration
    They were wonderful (everyone from Steve to Peter to Fro and Alberto, etc). They were professional, honest, hard working, easy to schedule and just an all around pleasure to work with. We highly recommend them and would definitely use them again. We are very happy with the work!
    - Meena b.
  • A
    QCi restoration/Quality Craft, inc.
    Removed a wall in the kitchen, levelled the floor, straightened the walls, removed dropped ceiling, installed drywall, moved HVAC ducts, installed plumbing, wired the complete kitchen added a washer/dryer hookup in a closet. Price was great, quality was outstanding! Somewhat slow to start but worth the wait.
    - Ron D.
  • A
    Cleanable Solutions
    Originally I gave this cleaning company low scores because I felt they never contacted me after I ordered their service. Fortunately for me, after the review came out, Cleaning Solutions contacted me and I learned that I had never given them my phone number, and ores, I ignored their message on Angie's List. So the entire review I initially wrote is 100% wrong, and I publicly apologize. I set up another appointment, they arrived on time, did a beautiful job for which I am very grateful. The cleaner, Eddie, couldn't have been nicer in spite of the fact that I was the one who screwed up. I would more than definitely use them again. It's hard today to find kindness and efficiency, but you can with Eddie.
    - Kathryn M.
  • A
    AdvantaClean of Chicago North Shore
    Greg and his team were fantastic and I would recommend them to friends and family who are in need of mold remediation in the future. First, Greg was prompt for the estimate visit and explained each step that the team would complete.  I have had similar work done at previous homes and felt that the price quoted was much more reasonable in this situation than other companies I had used in the past.  On the day the work was performed Greg and his team arrived at the specified time, put protective gear down so that they would not damage anything in my house, and kept me updated on every step of the process. The room was properly vented and all contaminated sheet rock and base boards were removed and disposed of.  Greg then came back a few days later to pick up the air machine as well as remove the plastic door barriers and refasten any hardware (vents, light switches etc). Really great job by Advantaclean making this clean up as painless and professional as possible!
    - matt f.
  • B
    Chicago Carpet Care
    Came to clean carpet but found water under the padding  Paid nearly a
    $1000.00 to have carpet pulled back to dry area out and put down new
    padding in affected area  Tech failed to pulled back  all the carpet and as a result
    the final cleaning was delayed significantly.    The cost pulling
    back carpet, spraying the floor with  anti mold and deodorizer and using
    a couple of large fans seemed very high.  Final carpet cleaning was ok
    but chemical used on steps has attracted a significant amount of dirt.
    - Tony L.
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Water And Fire Damage Services in Evanston

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