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Internet Provider reviews in Evanston

  • A
    Loewy Consulting Inc
    He tried everything, stuck it out through a long call with Comcast, trying one line splitting device after another to see if he could get the internet up and running. Final result -- Comcast had to come out the next day, and completely rewire my outside lines to get service. What I respect most about Mark's work is that he never got impatient, stayed civil with the long call to Comcast, and wouldn't stop trying until he had explored all possible options. That's not only commendable, it's a treat to experience from a vendor of services. I will definitely call him again -- thank you, Mark!!!
    - MARIAN H.
  • F
    Loewy Consulting Inc
    Referred me to an electrician that was a no show on the first appointment (that I took off work to wait for) and called one hour before the second appointment (that I took off work for) to say he was too busy to do the job and I was too far to drive to.  if these are his referrals no thanks!  I just wasted a month and two days of work to try and get this done.  no follow up on his part.
    - suzanne t.
  • A
    Loewy Consulting Inc
    Great. Our problems evolved as the visit went on and Mark had the ideas, equipment, and solutions on hand. I have wasted days of my life on the phone with xfinity and apple. Mark was willing to go the extra mile, take care of our problems, and not make me feel like a lost cause or like I was wasting his time. Thank you!!
    - Rick G.
  • A
    Loewy Consulting Inc
    We are very happy with the work done.  Mark was available the day after I called and had what he needed with him to do the bulk of the work.  I was able to put on the finishing touches with the instructions he left me thereby saving additional cost.
    - Carol L.
  • A
    Interlync
    I finally got fed up with AT&T, wanted to cancel my phone service and use VOIP.  Altho it may be possible to get plain DSL from AT&T I was never able to work my way thru their automated systems to find out how to do this, nor how much it would cost, nor whether any prices they quote me might change soon after. I found Interlync thru BroadBandReports, where they had good reviews, and I see they have one review, good but old, here on Angie's.
    So I contacted Interlync, and they established service in July 2013.  Installation involved them shipping me a modem, then a third party, I think it was Covad, sent an installer, then activation was done remotely by Interlync.  I paid an installation fee and paid for the modem (got a partial rebate check some months later).  My data is still traveling over the AT&T wire.  I do not recall the exact amount of the installation fee, but my monthly charge has remained at $60 since installation.
    The activation was a bit difficult, and the Interlync tech stayed on the phone with me for over an hour while we got it set up (the problem turned out to be a conflict between the modem they supplied and the router I already had, which was easily resolved once the tech figured it out).  Since then, over a year, I have had little occasion to contact Interlync as everything has been mostly smooth.  There was a difficulty yesterday which I was never able to figure out whether it was due to Interlync or something on my end, but Interlync responded quickly to my query and normal service is now restored.
    Internet service in the USA is an embarrassment, and I live in a remote area, where DSL service is unavoidably poor (and I guess it is inherent in the technology that we have occasional brief failures during storms). But within these limitations I am pleased with Interlync.
    One more thing: The Interlync user agreement/terms of service is relatively brief and reasonable.
    - CHUCK M.
  • D
    AT&T
    I don't like them.  They just told me today that there are some interruptions in this area and that they are working on it.  It's been very disappointing lately.  I would recommend people to check in the neighborhood to see what the service is been like because it seems to vary from one area to another.  I'll ask people to check with their neighbors after they check Angie's list.  Their price is moderate.  When it works, it works fine.  They are responsive and very good with punctuality.
    - Michael A.
  • A
    Loewy Consulting Inc
    This is the second time I have used Loewy Consulting, Inc.  I first found the company on Angie's List.  I highly recommend Loewy Consulting and I will call Loewy for any and all future computer service or repair needs.  Mark does what it takes to get a good result and he seems to enjoy problem solving.
    - CLAIRE H.
  • C
    U-Verse
    They gave me a package deal when I bought the connection from them, which included the phone and the Internet. They promised at the time of sale that they would not increase the price for a year and they raised the price within 3 months. I had repeated installation problems with the connection and the phone did not work for 3 days. The program involved in installing this connection included large metal boxes which was legislator approved. This device made noise. They had the technology but that was not delivered in the right way. Now I don?t have choice but stick with it, as it was package deal.
    - leslie m.
  • A
    Loewy Consulting Inc
    Mark fixed the connectivity problem relatively quickly, so I also asked for some advice on getting a wireless signal in a "dead spot" in our house. He checked out the wiring and determined that he could run a cable that would allow us to add another device to make the wireless signal stronger. He installed the new cable, we bought the device, and now our wireless works everywhere.
    - Scott S.
  • B
    AT&T UVERSE
    The experience has been very good. I am pleased with the DSL speed. There have been a few times that the service has been interrupted, but merely needs the modem reset. The customer service representatives available by phone were quite helpful both when I ordered the service and when I called for support installing the equipment. I plan to continue using this service.
    - LINDA F.
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Internet Service Providers in Evanston

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