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Fireplace Repair reviews in Evanston

  • A
    RICE MASONRY CONST CO INC
    We could not be more pleased with Rice Masonry's professionalism and workmanship. Communication with Mr. Rice was direct and straightforward. He arrived promptly after I contacted him to estimate our job and pointed out additional problems that I had not appreciated, but which obviously needed to be addressed as well. His proposal was reasonable. His workmen were a pleasure to work with. They came on time, were respectful of our property, worked efficiently and left the place spotless. This was no minor feat, as they had to work both inside the house and out, in damp weather after rain the night before. Except for the noise of their equipment, they were so quiet we were able to carry on conversations and activities inside our home as usual. Rice Masonry was highly recommended by an acquaintance, and I now can see why. I will not hesitate to recommend them to others.
    - Anita G.
  • A
    Northwest Metalcraft
    Great customer service from beginning to end. Scott went above and beyond to make sure we were satisfied. Installer and repair techs were punctual and helpful. We love the fireplace and would highly recommend them.
    - Marie R.
  • A
    Cleanable Solutions
    Yakir is a consummate professional; arrived on time, explained the work to be done, worked efficiently, upon completion provided detailed information on status of my fireplace and inspection, as well as advice for chimneys of my age (house builet in 1885). He was polite and very good at his job. Would absolutely hire him again and will recommend him to my friends and family in the area.
    - Barbara C.
  • A
    A-1 Safety Chimney Service, Inc.
    it went fine. It went okay. I ended up getting some additional work done just based on their recommendations. They replaced a piece in the roof they that keeps things from inside the chimney. They replaced that cause it was kind of worn. They also refinished my fireplace. They repainted it, the inside of it. They also put in some firestone. I can recall that they were really upsetting. They did a good job. They were really upsetting because they were really salesman like but they were also very good. They were also straightforward. I'm don't know. i don;t have to many chimney people come out. I'm not sure what the comparison points are but I thought they did a fine job.
    - Jose Q.
  • A
    A-1 Safety Chimney Service, Inc.
    Derek hedge from A1 arrived with his partner mike. They could not have been more helpful, kind patient and professional. The he explained the results of the inspection and offered options and opinions for resolving the now fairly obvious issues. They weren't pushy but patient and informative and fixed both issues. The fire box on the day of the inspection and the crown a week later due to inclement weather. Would HIGHLY recommend A1
    - Michael R.
  • F
    Maximum Chimney Services
    Many 'no-shows,' attempted to have me new purchase new gas fireplace, stated many things were non-repairable, and treated me as though I was an ignorant person. I am a physician, who simply was not able to bend and light the fireplace! Advantage was coerced, since I am a senior citizen; this company did not know I was a physician; so I spent this ridiculous fee to have my fireplace lit.
    - Linda W.
  • A
    Ye Olde Chimney Sweep
    Scheduling was easy, and Dan called the morning of the appointment to let us know approx. when he'd be arriving. He thoroughly inspected the fireplace, chimney/flue and exterior. His honest assessment was that we didn't need a cleaning this year and the fireplace was in good working condition. During the course of the inspection, he gave me a thorough education on the components of the fireplace, the proper way to use it, safety issues, etc. We'll have him back in a year or two to do a cleaning, when needed, depending on how often we use it. Our chimney was missing a cap at the top (which we already knew), so he took some measurements and followed up the next day with an estimate for fabricating/installing a stainless steel dual-flue cap (we're going to proceed - estimate of $385 was competitive based on my research). Very professional and highly recommended.
    - Jason M.
  • A
    Perrin Gas
    Eric responded immediately to our call for an estimate, gave us a very fair one (much less than the store selling the gas logs in Evanston) and came a few days later to install it. We chose coals rather than logs because we did not like the fake look of the latter. Installing the pipe from the basement was a cinch for him, and we had a lovely gas burning fireplace with remote control a few hours later., with no mess at all.  Eric is very knowledgeable, very nice and talkative and provides a lot of information. I would recommend employing him over any established business or store without hesitation.
    - Bernadette F.
  • A
    Cleanable Solutions
    Originally I gave this cleaning company low scores because I felt they never contacted me after I ordered their service. Fortunately for me, after the review came out, Cleaning Solutions contacted me and I learned that I had never given them my phone number, and ores, I ignored their message on Angie's List. So the entire review I initially wrote is 100% wrong, and I publicly apologize. I set up another appointment, they arrived on time, did a beautiful job for which I am very grateful. The cleaner, Eddie, couldn't have been nicer in spite of the fact that I was the one who screwed up. I would more than definitely use them again. It's hard today to find kindness and efficiency, but you can with Eddie.
    - Kathryn M.
  • A
    ROBINSON MAINTENANCE & REPAIR INC
    Everyone wants a contractor to talk real talk to them. Robinson is one of these folks as far as I am concerned. This should be all you need to know. Although the company expertise lies in chimneys, they were able to discuss some other aspects that are related with me. When on site, they give off the impression of a trusted adviser. The service given left me with the impression that Robinson's team is service motivated and not profit motivated. Perhaps that is because future servicing is lucrative. But I made no impressions that I would pay the money to make our 20s fireplace serviceable again and yet, Robinson took extra steps to evaluate our situation and provide us with actionable information.
    THANK YOU!
    - Lee R.
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Fireplace Contractors in Evanston

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