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Garage Building reviews in Elmhurst

  • A
    Regency Garages
    From the initial consultation to the on-time completion of the project it was a pleasure working with Regency Garages. They handled everything from beginning to end including design, permits, demolition and construction. Communication was perfect throughout the project with Terry and the team at Regency keeping us informed as things progressed. Terry also provided us with great advice and knowledge when we were making decisions regarding the design. Construction was finished on-time to a very high standard and we now have an amazing looking garage.
    - Andrew D.
  • A
    Tuff Shed Inc.
    Used Tuff Shed online designer tool and went to Lisle store to check out demo units. Looked at other shed kits at other places but decided that Tuff Shed had best quality. Eric at the Lisle office was very helpful. Ordered up Premier Pro Ranch version with a few options. Franklin Park which is the factory for this area, called me a few days later to schedule delivery and installation which was about 4 weeks out. Crew showed up on time and installed shed in about 4 hrs. Crew was bit messy leaving caulk and paint around the yard in the grass but shed turned out great and overall I'm happy. If I needed another shed I would have Tuff Shed build it for me.
    - RICHARD B.
  • A
    Regency Garages
    My husband and I had three companies out for bid and design consultations. We met Rich the owner and liked his demeanor immediately. He has a no BS personality and was straight forward with his thoughts and ideas. He did not play any sales-pitch games and was kind and considerate. We started the process with a finalized bid and gave him a deposit. Once the approval came from the city. We heard from Terry who runs the office, operations and scheduling. She informed us that they would begin the following Monday and we were on our way. Let me just say that Terry and Rich run a wonderful operation. Commination skills are excellent. I can not say one negative thing about this company or owners. The crew was clean, kind and punctual. When they said that they would be here they were here.  Don't waste your time with cookie cutter garage companies, just call Regency.
    - Michelle P.
  • A
    Regency Garages
    I live in an older home that has a lot of  architectural detail.  I wanted to have a garage built that matched the front of my home.  My home has a very high roof pitch, several arched windows and a great deal of curved trim work.      I called 4 contractors for quotes and Regency was the only contractor that provided me with a detailed estimate that outlined what material they would use and specific information about the trim work and windows that I wanted.     Regency Garages did a fantastic job matching the details on my new garage to the details on my house.    I am very glad I picked Regency to build my new garage.
    - Malgorzata M.
  • D
    Messina Construction
    We were not pleased with the level of service provided by Mr. Messina. The first clue was when I was only able to connect with one reference which was a friend of the family and a smaller job. The second clue is when Mr. Messina could not figure out how the City of Elmhurst wanted the snow fence installed in the parkway. I thought the City of Elmhurst was being too harsh on Mr. Messina until I read a one page description with diagram on the City of Elmhurst website on how to install the snow fence. The instructions were very clear on what was required.Mr. Messina is a one man shop. His brother works for him but does not communicate with customers. I know this because I asked Mr. Messina for a second phone number after he failed to cover the exposed kitchen with a tarp before a major rain fall. I called Mr. Messina several times between 8 PM and 10 PM as the rain was approaching and my kitchen was exposed to the elements. My final message was I?m driving to your house to get you so you can tarp my house. Mr. Messina?s excuses for not tarping the house was he did not think it was going to rain. I explained to Mr. Messina that he is not Tom Skilling from WGN and the house is to be covered every night. A draft of the contract stated the kitchen was not guaranteed against damage during construction. We negotiated a 50/50 split if the kitchen was damaged. I can only imagine Mr. Messina?s responsiveness if he was not 50% liable for the kitchen. In the future, I would insist on a 100% guarantee. Mr. Messina does not present all his subcontractor bids with his proposal. There was work that he listed as Messina Construction on the payout schedule that he had others perform. For example, the siding was done by another firm. When the driveway concrete was poured three trucks and six guys from another company helped Mr. Messina and his brother. The painting was listed as Messina Construction, but when it was time to start he was looking for a subcontractor. I ended up hiring my own painter. Mr. Messina does not discipline his contractors that are personal friends. The plumbing contractor started the job late. The electrician had to start before the plumber which is backwards because plumbing pipes are rigid and less flexible than electrical piping. The plumber did not return phone calls to my initial plumbing supplier. He installed a vent stack over the second floor bathroom sink that resulted in the mirror being higher than necessary and off center. The plumber had to come back three times after the job was completed to stop the water heater from leaking. The heating contractor never showed up to the job. After a week I called a friend who works for a heating contractor. The owner came to my house, looked at the plans, and listened to Mr. Messina explanation of the job. My heating guy said the no-show sub-contractor?s plan of installing heating coils in the joist bays would not work and he would not perform the work to those specifications. The problem with installing the heating in the joist bays is they would rub and make noises. There would be no way to control the heat by room which is important because some rooms had wood that will warp under too much heat, other rooms had carpet which require greater heat, and if the tile floors have too much heat you will not be able to walk on them with bear feet. I ended up paying double to get a heating system that works. The work that Mr. Messina did complete himself like the trim was mediocre. The windows he ordered had the wrong jam size which resulted in the finished wall extending beyond the window frame. To fix this issue Mr. Messina pulled the inside corners tight against the window frame. This resulted in corners that had to be sanded down and lots of caulk. Luckily we had painted trim. This would not work with a natural wood finish. The doorway trim had a thicker piece on the top, per the original specifications. Where the side trim meets the top piece does not have a consistent reveal. Mr. Messina did not clean up the job site or secure the job site consistently. He left lunch garbage throughout the house. The exterior entrances were not always boarded up. The valuable equipment like saws and drills were put away every day. Everything else was left in place. I had to go to the house each night to verify that it was secured. Mr. Messina required additional money to install the fiber cement siding specified in the architectural plans. He cited a sentence in the contract that stated smart siding would be used. This was in lower case and did not use the full trademark name which is LP Smart Siding. We also had a section in the contract that specified anything that was different from the architectural plans and this was not included. This is one of many examples where I had to pay Mr. Messina additional money to complete the work as planned. One of the last tasks for Mr. Messina to complete was installing the interior doors. The original supplier went bankrupt. Mr. Messina took over two weeks to find a replacement. I had to insist several times on Mr. Messina to start the trim around the windows and other areas that are not dependent on a doorway. The painter started priming the walls before the doors were installed. The day the doors were arriving was well known. The supplier said the doors would arrive around noon. I asked Mr. Messina to start late that day and work later to install the doors. Mr. Messina would not commit to working later than normal. I explained that he could start late and I did not expect more than an eight hour day. The doors arrived on time at noon. When I came by the job site at 6 PM Mr. Messina was already gone. I asked around and he left the job site at 4 PM. This was un-excusable. The job was almost done and Mr. Messina decides to play a passive-aggressive game that delays the completion. I had to open a Better Business Bureau complaint to get Mr. Messina to finish the work which included the water heater leak, window/door parts, and sewer paper work. The complaint was closed twice after Mr. Messina did not respond and then re-opened when he responded late. The work was finally done with the exception of the sewer receipt. My lesson learned is to not pay contractors until all the work is done. A good rule of thumb is to withhold an amount equal to the original down payment until all the work is done. Ironically, the BBB rates Messina Construction an A. This is why I trust Angie?s List which has real customers doing the rating. Mr. Messina is very charismatic and a good talker. Do not be fooled by a contractor?s sales pitch. Look them up on Angie?s List, talk to multiple references, visit a job site to get an accurate picture of their work, and insist on seeing all subcontractor bids.
    - Patrick S.
  • A
    Chicagoland Remodeling Inc
    Wally and his crew did a terrific job. He was willing to return to my house after the estimate to meet with my insurance adjustor. The work was done promptly and they left no mess. I forgot to submit this report when the work was done last October so I can further state that it's been a year with no problems, including a winter with heavy snow fall.
    - Hedy P.
  • A
    Regency Garages
    Regency Garages came out and gave us an estimate. They explained there product detail by detail. They explained to us that they would handle all the permits, how long the work would take along with what time they would be arriving everyday. They gave us references and garages to go look at. They put everything in writing. Regency Garages was by far the best company we have ever worked with. They care about the customers.
    - Nancy M.
  • F
    Regency Garages
    Can you say NIGHTMARE!!! The garage was built too close to my property line, which was an error made by Rich (the owner) by reading survey wrong. The result was my eves had to be removed on the side and back, because they not only did he mess up once, but twice on measuring. I never received an apology, rather the opposite with getting yelled at by Rich, for trying to push things along so project would get finished. Concrete driveway was also replaced, and already experiencing cracks. BEWARE of contract terms, all in favor of regency, especially with term of payment, asking for all but $600 to be paid before actual construction on garage was to begin. Also Rich was NEVER at the job site for construction on garage, only for grading and pouring concrete. Please be very wary of this company----there slogan is perfect-"our customer service makes the difference" This is exactly true. Customer service does NOT exist!
    - Mike M.
  • A
    - Gregory S.
  • B
    Regency Garages
    - Robert J.
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Garage Builders in Elmhurst

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