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Carpet Installation reviews in Elk Grove Village

  • A
    American Carpet Distributors
    Very well! Installers were on time, very professional and very clean. The carpet was installed in a timely manner. I was very satisfied with the completed job. Would definitely use them again and refer to family and friends.
    - Robert H.
  • A
    Mr Carpet Shop at Home
    They were wonderful to work with, from Bob who came out to do the estimate (plenty of samples and colors to choose from), to Mary on the phone (super friendly), to JJ and his crew who did the installation (quick and efficient, answered the few questions that I had). I would hire them in a heartbeat and will definitely refer them to anyone who needs carpeting. All of them were friendly and pleasant to work with, and the new carpet looks great.
    - Jennifer K.
  • A
    Mister Natural Services Inc
    I have used them numerous times for a range of services.  We think they are excellent, their prices are very competitive, and once you have used them they continue to give you discounts and referral discounts.  They are professional, knowledgeable, quick, on time, and good.  I cannot recommend Mister Natural more highly because I have a rental unit, they done all the cleanup work in there, all the different services I think I’ve use.  On every level I couldn’t recommend them more highly, would it be price, service, arrival time is right on the mark, they did extra effort if there is something more care, and always give you feedback.  They are A+.  Their prices have always been better.  Every time they have done your house, they have a file.  So they come and clean your house again, they know the footage and so on so forth.  They keep a file on what they have done.
    - Sue H.
  • A
    SCHARM FLOOR COVERING
    Fred himself came out to do an estimate. He was right on time and very professional. The 2 men that came to do the job also were right on time and courteous. They even helped straighted some carpet wrinkles out in a few areas too.
    Recommend them!
    - Kristin P.
  • B
    Comfort Carpets Inc
    The salesperson, Rob, came to our home with samples.   He seemed distracted or distant, not particularly friendly as I would expect from a salesperson.  After determining that we were looking for a good quality, probably berber carpet, he brought in a couple of samples.  The selection seemed limited, but that may have been because of the type and quality of carpet we were looking for.  My husband and I decided on a color, and Rob wrote up the order.  He didn't offer any input or advice on carpet or color selection, which I would also expect from a good salesperson.   I noticed afterward that the discount for an Angie's List Big Deal was not fully applied, and we received a prompt refund of the difference.

    When the installers came, they made a bit of a fuss about the safety gates that we have installed at the top and bottom of the stairs.  It could just be their personality and a way to make conversation, but some would take offense.  They removed the furniture, cut up the old carpet, put it out at the curb, and managed to get the new carpet up the stairs and installed, then replaced the furniture.  The carpet we chose has a slight stripe pattern in the weave, and it is slightly crooked in the doorway to the room - about a 1/4 inch in the span of a 3 foot doorway.  I hadn't noticed it when I first checked the installation, but I did notice it the next day.  It's not bothersome enough to do anything about, but I would think that it could have been installed straight.

    We are satisfied overall with the carpet that we chose.  We love the color and the comfort.   I just think we could have found the same results elsewhere and had a better overall experience.
    - Cheryl S.
  • A
    Mr Carpet Shop at Home
    Mike came out to the house with samples and seemed more interested in what I wanted and needed than in focusing on a particular brand or type of carpet. I was able to choose the install date without hassle. This was a refreshing change from the previous estimates I'd received.  Furniture was moved, including a piano. Great care was taken to minimize inconvenience to me and to protect tile floors from damage. Installation arrival time was to be between 9 and 1, they arrived at 11:45, but I realized they arrived with so much prep work done that a job that should have taken 6-8 hours took only 4.5. Old carpet was removed, and placed out of the way of vehicles until it was hauled away by the installers. Nobody smoked in or near my home (a HUGE deal to me-some folks just light up without asking and they did not). Transition pieces between tile and carpet were changed and added to my liking, which a previous estimator had said was not possible. Furniture was replaced and they checked to assure all was the way I wanted it. I was very satisfied-the carpet looks great and the service was phenomenal. I can't say enough good things about this company! Price was comparable to the other 2 estimates I'd received.
    - Nancy C.
  • A
    BELMONT CARPET
    Well, I was in dire need of a new carpet. My old one, just wouldn't do. I was looking for the right people that could provide me a carpet that I needed, for a good price, and do a good job of putting it in. Luckily, I found Belmont Carpet. They were the right ones for me. They had prices that I was easily able to work with, they had the carpet that I wanted, and they did a great job of replacing my old one. They are officially my go-to company when it comes to carpets.
    - bogdan p.
  • A
    Luna
    They were very good. They did everything pretty much the way they said they were going to do. I watched them work and was very impressed with their work. I would recommend them to others. Their price is very good too.
    - JOANN W.
  • B
    Luna
    Good...the sales rep and scheduler were prompt, professional and great. The carpet layers were over an hour late, but once arrived did professional, efficient work. The carpet, especially on the stairs is very well done and looks great.
    - Sue H.
  • A
    Mr Carpet Shop at Home
    Mike is very knowledgeable and does not use pressure to sell. The installation went quickly and was done properly. I have recommended Mr. Carpet to everyone who has asked about my experience. I did not rate their "Price" because I did not shop around.
    - GREG M.
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Carpet Installers in Elk Grove Village

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