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Find Top-Rated Elgin Screen Repair Companies

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Screen Repair reviews in Elgin

  • B
    Thermalcraft Inc
    Plenty of pro's and con's with our experience with Thermalcraft INC 
    Starting with the pro's... 
    Scheduling and coming out to measure went really smooth, we paid 1/3 up front and the windows were ordered. We were told they would be about 8-9 weeks and they were pretty close to that. Everyone we spoke to on the phone was very friendly and professional. The prices were very competitive and we were happy with what we were quoted. 
    We made the appointment 2 weeks in advance for a Saturday and were told they would arrive between 7:30-8am and they showed up at 7:30am right on time! The two installers put out tarps on the floor so they don't track mud in the house and that was very nice to see. Installers were friendly and listened to our needs. 
    The installer who did the exterior was fantastic. The flashing and caulk job looks amazing. We couldn't be happier.
    We had a couple of holes in the screens and a latch on 1 window was broken but they sent out a different guy a few days later to fix all the issues, so that was great.
    Now for the con's....
    The interior installer did a very poor job on caulking. It's smeared on the window, fingerprints in the bead line, and just very sloppy overall. 
    The installers started putting the window in over the vinyl window sill that we had put in years back instead of removing the sill and making it flush with the wall to match the other newer windows in the house. I would have figured they would ask before installing a window and having a little bit of sill sticking out under the new window. 
    The cleanup job by both installers was very poor as well. There are nails laying by the windows, plastic and debris laying in our yard, and drywall from sanding all over the floors. I would think 15 mins with a shopvac isn't too much to ask.
    Overall Thermalcraft seems like a very solid company and i would recommend them to friends and family. Hopefully our windows last a really long time. 

    - Travis U.
  • A
    Sand Castle Remodeling
    Prompt.  Said the price and stayed to it.  Followed the proper permit procedures and not only worked throughout the week but also on the weekends due to the wet weather.  He explained everything he was going to do and would plan to do.  No surprises.  He is very mild mannered and a gentleman.  If you had questions he would stop and listen to everyone.  
    After the deck was done he even came back and helped secure fittings around my pool, re-cut my screens on two doors and looked at a window I was sure I needed to replace.  Did not need to replace it and he came out two days later, fixed it at no charge.  Even gave me a small tool to help with tight spots on my windows.
    - colleen s.
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Screen Repair Companies in Elgin

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