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Real Estate Agent reviews in Elgin

  • A
    Kimberly Williams,��� CNE
    She was fantastic every step of the way during my home buying process. Kim was extremely polite, courtious, and showed the utmost of professionalism. She was very patient in helping find my home. Explaining matters and concerns, and in more than one occasion went above and beyond of what I would have expected from a realtor. Kim would be my top choice if I ever needed her services in the future and I would highly recommend her to anyone looking for a new home!
    - Chris L.
  • A
    Keller Williams
    Amazingly easy with Peter Drossos! We could not have asked for anything more. Peter heard everything we were looking for and accommodated our every wish! He is extremely professional with knowledge on property. Peter made buying a home easy! A pleasure to work with.
    - Georgia H.
  • A
    Jana Leach- Keller Williams Realty
    I have known Jana for over 25 years.  She is a person of incredible integrity!  She puts everything she has into doing whatever task is before her, promptly and exceptionally well! I would not hesitate to ever do business with Jana!!
    - Pamela R.
  • A
    John Raker - Berkshire Hathaway HomeServices
    John was fantastic!  He knows the area extremely well and showed us around the island.  When we decided to seriously consider a move, we told John what we were looking for and that to move we had to have all of the boxes checked.  He listened.  That's right - he listened.  A home was coming onto the market and he let us know prior to it's advertisement.  We were able to get into the house that day and made an offer.  Before we left town, we were set.  

    The mortgage process was very difficult for us.  My partner is self employed which complicates the process.  John stayed on top of the paperwork for us, making sure we didn't lose the house because of some error on our part.  This allowed us to concentrate on getting the paperwork together.  He communicated with the seller and the lender simultaneously and kept us in the loop!  We had such a hard time when we first arrived.  We were in a hotel, living day by day, waiting on the lender to check the box.  John offered us a room!  He is super!

    We finally got the loan worked out and headed home.  When we arrived, John had left us a wonderful Welcome Home gift.  I was so surprised!  I knew it was heartfelt becuase that's who John is.  

     If you are looking for a house in the Fernandina Beach/Amelia Island area, John is your realtor.
    - Stephanie M.
  • A
    Kimberly Williams,��� CNE
    Kim helped me find the perfect house. She was very professional, responsive, and knowledgeable. This was my first house so I was nervous and had lot of questions and concerns. She always provided me with reassurance and information that I needed. She had recommended a great mortgage broker and lawyer, then spent many hours finding my perfect house, always listening to my needs in the process. If you are unsure where to begin, start by calling her.
    - Michelle E.
  • A
    Bob Marino
    I saw him two or three weeks ago. He did fine, but we decided to go in a different direction. He is a veteran and knows what he is talking about. He is fully qualified and educated to serve people, including senior citizens. He can go into the city or out in the suburbs and feel comfortable with helping us get a home or helping us sell our home. He did not charge us anything. He was here right on the dot and knows what he is taking about. He did not mince words and understood all the nuances of buying and selling a house.
    - TOM C.
  • A
    Priceless Realty- Fred Price

    Being from Chicago and looking to purchase a home in Cape Coral, FL Adrian did a great deal of work with me on due diligence and research around our needs and requirements for a home in Cape Coral. When we arrived in Cape Coral to look at the homes we selected look at Adrian was prepared had everything scheduled and made sure our time and expense that we dedicated for this long weekend was well spent. We ended up purchasing a home in Cape Coral and Adrian was fantastic assisting us with Homeowners insurance, inspector, landscaper and pool person that made our lives much easier in this process.


    If you are reading this review you do not need to look any further for a real estate agent and no one can compare to Adrian as he is very responsive, professional, knowledgeable and experienced and most of all goes above and beyond for his clients. My recommendation is for you to contact Adrian and you will have zero regrets and most important you will be glad you did, as we were.

    - Phillip B.
  • A
    JC Wood Finishing
    Linda and Penny were both very helpful describing the process and getting me firm quotes for the work. The oak table needed to be refinished and turned out awesome - 10 times better than prior refinishing results. The desk needed a bit more attention requiring many loose areas of the frame and drawers to be fixed as well as trim that needed to be rebuilt. The result on the desk was amazing - it now is sturdy and beautiful again. The whole repair/refinishing process took about 6 weeks. I elected to have the refinished pieces delivered. The crew not only came promptly but went the extra mile on setting up and polishing the pieces before they departed.
    - Barbara B.
  • F
    Buyer Broker Chicagoland
    This real estate ���professional��� has decided to take the low road. In his response to my original review (see below), he indirectly infers that I am a homosexual, mentally ill, verbally abusive and dishonest, all of which is untrue and fabricated. After numerous attempts to try to correct what I viewed as ���questionable��� and unprofessional behavior with him directly, I was forced to alert other first time homebuyers to this service provider. Please read my original review below and my response to this service provider���s allegations below.

    11/2/13 ��� Original Review
    I���m a first time homebuyer and I hired Rick Hauser/Buyer Broker Chicagoland on 6/26/2013. I had to fire him a month later on 7/28/2013 for performance, professionalism, attitude and other related issues. Before I hired him, I read his reviews on this site and several others. I also carefully researched his credentials and interviewed him before I decided to retain his services. At the time he was the most qualified of the agents I interviewed and he looked good on paper. I had some doubts based some ���questionable��� behavior in the interview, but I decide to give it a try in the hopes of finding my dream home and to avoid conflicting agent interests. This is a clear case of if it seems too good to be true, it probably is and buyer beware.

    The previous customer reviews and materials he puts out there, don���t tell the whole story of Rick Hauser and his Buyer Broker Chicagoland company. Three big examples would be, he requires a non-refundable $1,000 up-front retainer (which gets credited at closing) with no refund if the relationship doesn���t work out. He actively encourages his clients to put in separate offers on two separate houses, something most other real estate professionals will actively discourage you from doing because you can end up buying two houses if they accept your offer. If you fire him/he quits, he can still collect the commission on ANY house you purchase regardless of whether or not he showed it to you for the length of the contractual agreement. This doesn���t include all of the other grief I had to deal with when I hired him; like serious errors in my offer letter(s), touring the wrong house, touring a house with a flooded basement, disrespectful emails, negative criticism of other clients and several other issues. I could easily type well over a page of my experiences with him and most of it would be unflattering, so I just highlighted some of the biggest documented issues to save time and get my point across. I have all of this in writing (emails, texts and contracts) and I would be glad to post it as documentation against my claims.

    Bottom line��� Don���t believe the hype. I wouldn���t recommend him to my family or friends, nor would I hire him again. Do yourself a favor, hire a Realtor that can conduct himself in a professional and ethical manner and just say ���no��� to Rick Hauser / Buyer Broker Chicagoland.

    Reponse to allegations by this service provider
    When he means ���uncoachable��� he really means ���uncontrollable��� like put in 2 offers for different houses at the same time, or hire my attorney referral he���s a good guy (wink) or what���s another $5,000 on an asking price it���s ���only $35.74 on a 15 yr mortgage���. He���s right I did the exact opposite, because I know me and it didn���t seem right to me. When other���s around you and you have concerns about some of these activities and he keeps pushing these things after multiple times of telling him no, you know something is wrong.

    The $500 dollars I negotiated it myself (have proof) because this guy seemed ���questionable��� as I said in the review (see below), I was only willing to risk $500 upfront. I thought it was worth a try, if he could deliver what he advertises it would have been worth it and he looks good on paper. I thought it was poor judgment with his questionable behavior in the interview, but I later found it���s a pattern of questionable behavior. See below on why I called it questionable.

    We had met at the Starbucks in Mundelein. He was late because as I found out later on he has a problem with details and facts (his response proves that). He got the Starbuck location wrong and was half an hour late, this is a Starbucks he frequents by his house and he suggested.

    I asked him a few questions, he asked me a few, then he starts into this whole I give discounts on trips to my timeshares and cabins and if you hire me you can get these discounts. I have a raffle for people who refer me yada yada. I work in a highly regulated industry and it sounded like a quid pro quo to me, that if I hire him he will give me deep discounts on his timeshares (offering me something of value in exchange for hiring him). I brushed it off and said I wasn���t interested. Then to my astonishment he follows it up with an email acknowledging indirectly that his offer could have come across as illegal and that I could have interpreted it that way. If you have to follow-up with an email to someone you just met with what you said you can���t offer it legally, you have serious problems.

    See below for the exact email, my name and email address have been redacted (everything else is the exact same). He sends really long poorly formatted emails as you've seen from his response so this is the top half. Would publish if had more room.

    Rick Hauser and lt;buyerbrokerchicagoland@gmail.comand gt; Sat, Jun 22, 2013 at 1:39 PM
    To: Sxxx Fxxxxxxx and lt;fxxxxxxx.sxxx@gmail.comand gt;

    Hi Sxxx - it was nice meeting you. Sorry about the location glitch (a first for me) - I owe you a SB gift card for your time..

    I saw your eyes get wide re: week vacation gift to past clients for referrals...

    Just a clarification - I can't offer that (legally) directly to each individual - as there are mandated caps in the industry regarding dollar value of gifts.... However - you can have drawings/raffles.... So I am having one for past clients who referred me since the beginning of the year - putting their names into a hat and will have a random draw (raffle) - with drawing on 4th of July with two lucky winners (out of 6 who referred since Jan 1 currently)) I have a few timeshares and have too many weeks a year to use myself -
    I believe it is important to reward people who think of me.. Exponential referrals (people referring someone who refers someone) is my goal - and I'm on the way towards that.... (had one who referred who referred etc.)

    People don't refer or pick me for any of those reasons of course.... just that I do good work for them..

    Cabin is -- which past clients can receive a discount on (though no one has taken me up on it yet..)
    At 58k on two acres across from Lake Superior in a prime tourist destination - was best investment I ever made...

    As to the LIES about me asking this gay friendly thing. Regular people looking for an agent typically don't asking questions like this in the interview. Question to Rick - Why would you take the business in the first place? If I kept harping on it in the interview and was so difficult why would you take me on as a client? (I wouldn���t) Also, why would you respond with this in the same email as the quid pro quo? Saying that I was honest and logical.

    You seem like a great guy who is an open and honest communicator and logical (not faked out by staging and a home is about the financials too...) so it would be a pleasure to serve you. You are certainly very clear about what you want - which makes things much easier...

    That gay friendly quote he lied about and took out of context was actually after a series of 4 house tours in Wauconda on Saturday June 27th (have emails from him). They were having Wauconda days and there were 2 gay and lesbian couples. We were sitting at Bulldogs grill in downtown Wauconda eating burgers and I just informally asked him about the town, number of people, night life, etc.. and I asked was it a gay friendly town because of the couples. He said he didn���t know and I left it at that, then he said he had a something to the effect had gay couple years ago that hired him, ���but they dropped off early because they were high maintenance.��� It���s only a growing number of groups and people that I came to find out Rick has disparaged, other realtors, clients, mortgage brokers and me.

    It should be noted that same day (6/27) in Wauconda he showed me the flooded house at 25418 West Ivanhoe Road in Wauconda. There was a foot of water in the basement and I said we should report it, he told me that the realtor was ���a b**** on the phone��� and I���m not reporting it. I said it was up to him, but I would report it because it looked serious. Let���s call the realtor that listed the house to see if he reported it. In his response he neglected to mention whether or not he reported the basement. I would think that would be an honest thing to do.

    As to the other LIE about touring the wrong house. This one is just a bold face lie, we did tour the wrong house and I have pictures of us inside the house and outside the house, I brought a camera. We can call the realtor who listed the house as well or maybe the elderly seller, because the elderly owner was shocked to see us in her house and he had to call the listing agent to apologize and to pretend I was interested. The address of the house we were suppose to tour is 14 Summit Ave. East Dundee, we actually toured 18 Summit Ave.

    He can spin his contract however he wants the fact of the matter is he can collect the commission on ANY house you purchase for the contractual agreement if you fire him. I had a lawyer review it before I fired him. Read the verbiage for yourself:

    ���In the event of any termination of this agreement any and all amounts for compensation due to Broker from Client, due to Client purchasing any home during the term of this agreement (whether shown by us or not), shall survive the termination and shall be immediately paid to the Broker.���

    - Shea F.
  • A
    Jeff Kropp-The Home Buyer Agents
    I found Jeff by coincidence when I was searching for homes.  He was the only agent that actually followed up with a phone call and emailed me to keep in contact.  There were several that I called regarding a particular home I saw that never even called me back.  The thing that appealed to me about him was that he worked exclusively with buyers.  I talked to several listing agents at open houses that I felt did not have my best interests at heart.  Most of the homes were short sales and they kept telling me that the home was already priced low and that I should bid close to asking.  Jeff would probably say that I was not easy to work with because I initially wanted to lowball all my offers and I wasted some time and lost a few homes because of it.  After awhile I learned to trust his advise and finally got a great deal on a house that I really liked.  He was very realistic with me about my budget and talked me out of a few that I could not afford.  This was my first home so i was only expecting some of the nighmares that I hear and read about but everything went so smooth.  He also handled the mortgage for me without a glitch.  My overall experience was better than expected.  If you need a realtor you can't get more professinal than with Jeff.
    - Jim H.
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