Find Top-Rated Elgin Home Cleaning Services

House Cleaning reviews in Elgin

• A

  Yolis Cleaning Services

  Yoli and Marta were fabulous. We tried them as a one time cleaning and have now got them coming on a regular basis! They worked really hard and I can't remember the last time my house was this clean. They went above and beyond. Fabulous!!!
  - Lisa D.
• F

  Olgas Cleaning Services

  They took payment for the service and never performed the service. They stole my money and told me that I had received services. What happened is that I purchased 2 cleaning services on 2 different dates. They performed the first service and refused to perform the second service. Neither Angie's List nor I could get a refund for SERVICES NEVER RENDERED!!!!!!!
  - Susan H.
• A

  Short Stacks Cleaning Co.

  We are completely satisfied with the diligent, thorough, excellent, and heavy duty work completed by Short Stacks Cleaning crew. They went above and beyond and then some to restore our home after two huge renovation projects. We are breathing easier now that the dust and dirt are gone. They were especially careful to protect our antiques and folk art pieces. I found Erin Silker to be highly professional, serious about her work, and easy and pleasant to work with. She and her team were prompt and completely dedicated to a job well done. My husband, who isn't a fan of the idea of a cleaning service, was won over!! He was so impressed. We look forward to hiring Short Stacks Cleaning again.
  - Lisa W.
• F

  Sparkle Cleaning Services

  The person called a week before and said someone would be there on Sat. 5/20/17 and no one showed. When I called back the number no-one answer and the voice mail is not setup. I have tried several times since with no response. I deserve a full refund.
  - Brad D.
• A

  Debbie's Housecleaning

  Excellently !! They have cleaned our house way beyond what we had expected. They are professional, thorough, and efficient. There have been a number in times, over the past two years we have had their service, when we were not able to be in our home when they were scheduled to come and we have not hesitated to let them come and do the work in our absences It has been a pleasure to get to know the folks who come and do the work, they are delightful and fun to be around.
  - Philip B.
• A

  Sparkle Cleaning Services

  Very well, team was on time, we reviewed my requirements & they set to work. Once the upstairs area was addressed, they came down to confirm what services I was looking for. This was the first time I'd used a cleaning service other than for move-out cleaning was happy with the results. I would be interested in using them again periodically for deeper cleaning as wasn't looking for a regular bi-weekly service.
  - Ashley S.
• A

  Olgas Cleaning Services

  At the initial estimate - Olga was prompt & courteous. She did an entire walk through in order to provide a proper estimate for the job. On the day of service - The crew arrived on time and we were able to go through everything that needed to be done. They were all very professional and the end results were amazing. I am very pleased with the job done and would give them a glowing recommendation!!
  - Carrie M.
• C

  CLEANING AUTHORITY

  They're poor. The quality isn't there. We've had to call them a couple of times. We just started using them too like last month. They come twice a week. They've come like 4 times and we've already had to call them twice for a couple of visits like "Hey, you guys didn't clean up the table." They're pretty much responsive. They should do what they said they were going to do. We actually have a list. Every time they come, they leave us a sheet of paper with a list of what they did for the day and what they're going to do on the next visit. One time, they were supposed to do a deep cleaning in the kitchen but they didn't wipe down the kitchen cabinets. That was really annoying.
  - Douglas G.
• D

  The Cleaning Authority Inc

  I had used the Cleaning authority for a few years. At first, the cleaning was great and completed as promised. The girls (Maria and Maria) always left the home clean and I had no complaints. They cleaned the home for about a year. All of a sudden the cleaning results really went down hill. The cleaning crew started to change with each cleaning and the Maria's were no longer cleaning my home. I noticed that the kitchen counter tops were not cleaned and felt dirty if I rubbed my hand on them or if they were cleaned, the items on the counter was not moved so the back of the counter tops were not cleaned. The shower was not being cleaned well. I was developing pink mold/slime where the shower walls met the shower pan as well as along the seal of the glass door because it was not being cleaned. The cabinets were not being wiped down in the bathrooms or the kitchen. I purposely left some food on the cabinet next to the stove to see if it was being cleaned and it was still there when I got home. My single biggest complaint was the quality of the clean of my hardwood floors and ceramic tiles. The ceramic would still have food on it after it was supposed to be cleaned. The product that they were using was leaving streaks on the ceramic. The hardwood floor, a cherry floor, had a haze on it and once walked on, you would see foot prints and shoe prints all over it. I don't know what they were cleaning it with, they said only vinegar and water, but I highly doubt that. I can get my floor to shine with a bucket of hot water and a little dish soap. Near the end of the relationship, I was calling almost every clean with a complaint, mostly for the same items over and over. The last straw was when I was blamed that the reason the floor was hazy was that I must be using a product that did not mix well with their product they were using. Again, I was using hot water and dish soap. They did come out and make it right every time I complained or gave me a discount for next time, but I got tired of policing the cleaning of my home. They would typically call back the next day after I left a message with the answering service. The cleaning typically occurred Wednesday afternoon when I was not home. The evening prior, I would be diligent to have the dishes out of the sink, pick up and put away all of the kids toys and cleared the bath and kitchen countertops, the kitchen table of all unnecessary 'stuff' that gets left out during the week. Once of the few times I was home, two younger girls came to do the cleaning. I was a little off put by the lack of professionalism that they showed in their attitude, especially in front of the client. They may have done a better job since I was home but they complained to each other about how overworked they are and that they had to hurry up as they have another house to do. This is not a great customer service reflection on the company. The Cleaning Authority gave a good price, in line with other companies, but the quality of clean and care leaves a lot to be desired.
  - Jamie K.
• C

  Debbie's Housecleaning

  I spoke with Debbie and we arranged to come to the home for inspection to provide a accurate quote. We met and she was at the home for about 20 minutes or so. Debbie was very pleasant. At the end, she gave a quote for $185 to clean my house every other week. The clean time that she quoted was surprising as well. This is much higher than my prior cleaning company and any other quotes that I received. The home was cleaned regularly so there should not have been much of the first time deep clean needed. She had made the comment that I had a lot of stuff in the home. I don't have a cluttered home but do have artwork on the walls that requires light dusting. Choose not to use the services as the pricing was much higher than any other quote I received.
  - Jamie K.