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Fence Company reviews in Elgin

  • A
    Fantastic! From the first day I contacted Paramount via Angies List, it has been nothing but utmost quality and total professionalism. From scheduling an appointment with the support personnel, to Omar's outstanding work in making the purchase, to Gabriels understanding of my needing to put the installation on hold due to all the rain, and finally, the hardworking crew of Julio and Roberto was outstanding. The job was finished in one day and what a difference it makes with our property. I have had a number of house repairs done by contractors this year and I must honestly say that this company truly committed to putting the customer first. Thank you got our business going forward.
    - Charles Rick B.
  • D
    Peerless Fence
    Having done business with Peerless two years ago, I thought it might be different this time. It took me two contacts over 4 days for someone to call and set up an appointment. The rep arrived on time. I had already communicated what I wanted in my contact: a tear down of cedar fencing and replace with aluminum fencing to match existing fence on the north end of the property. I thought maybe a brochure would be given, but wasn't. The rep indicated the style might not be available and would have to check with other vendors. If not, I agreed that the option offered would work. He did measure and shared that he should have an estimate to me by the weekend or Monday of last week at the latest. Two weeks have now passed and still no estimate. Needless to say, I did get other estimates and have selected a Peerless competitor who met all my expectations and provided me with a brochure and a business card...something one would expect. I will not consider Peerless for any of my future needs or recommend them to family or friends.
    - Charles Rick B.
  • A
    It took two guys almost all day, they had to re-support the poles. They put some extra supports in it so it would not bow. They had to extract the poles and put brand new ones in. They secured them every 4 feet. Had a facade put on my side. They made the fence look different then my neighbors. I thought the price was reasonable.�� He is a good sport, does work that a handyman would do.
    - Anita K.
  • A
    Mr. Handyman of Wheaton-Hinsdale
    They returned our call promptly and discussed the job we needed to have done. When we went out to actually see what needed to be replace, our job proved to be much smaller than we first thought. Since it would only take us about an hour to do it ourselves, we decided to do just that. They were very understanding and asked us to think of them the next time we had a larger job that had to be done. We were very impressed with the recommendations from their clients and we will definitely call them for our next job.
    - Susan H.
  • B
    SP Fence Company
    The Sales guy Steve and the owner Sergio both called me with unbelievable concern on the install and sloppiness. The owner was on the phone with me for well over 30 minutes listening to my concerns which he noted and has since took action to remedy the initial problem. He made sure I was happy and satisfied with his response and that everything was taken care of regarding the fence and any issues I had with the installers. I now can feel confident about giving the great response I wanted to initially. Sales guy Steve was fantastic, Office staff is very responsive and helpful. Owner takes pride in his company and wants his customers happy with every step of the process from contract to install to finish. My fence is of good quality very pretty and completes my backyard I am very happy with my purchase.
    - Mary B.
  • A
    Elk Home Restorations
    Elk Home Restorations did an excellent job. The work was done promptly, professionally and with no issues. They gave me options to save money and explained the impact that would have on the overall job. They cleaned up the worksite when they were done and left me with a great fence that ultimately helped us sell our home.
    - Jason P.
  • F
    Peerless Fence
    I contacted Peerless in December to have 2 gate latches replaced on an existing fence.  It took some time for them to find a replacement, since the broken ones had been discontinued.  I was quoted $400.00 for the latches and installation.  We agreed to wait until Spring to have them installed.  When I contacted them for installation, I was really given the "runaround".  Numerous calls and emails, transferred to other people in the company who had no idea what I was taling about, then I was obviously disconnected when the rep I had been working with recognized my number on caller id.  I followed up with another email, but have not heard back yet, which was 3 weeks ago.  Seriously??  I've never posted a negative review before, but this was ridiculous.  If you're buying a brand new fence from them, you'll probably be ok.  Proceed with caution if you expect great customer service for anything else.  (In the meantime, I  replaced the latches myself for $50.00)
    - TRACY Z.
  • A
    Peerless Fence
    Called Peerless for some fence repairs. We need 4 fence posts (4x4's) pulled out and replaced with new ones since our fence was leaning really bad and 1 post was completely rotted out. 
    Local rep came out and gave us an estimate in writing and it was very detailed about what they would do. I was pleased since the other 2 companies only gave a price and not put in writing about exactly what they would do. So kudos to Peerless! 
    The only downer was that the local rep quoted 2 to 3 weeks for completion and i had to call them after 4 weeks asking why i have not got a phone call yet. The scheduler said that i was his next phone call. Not sure if that was true but he scheduled me for a couple days later. 
     2 guys came out and they were super friendly and did awesome work. Our fence is standing up straight and feels really solid with the new concrete. 
    Overall, i'd say they  get an A- only due to the scheduling delay with no phone call. The rest of it was top notch!
    - Travis U.
  • B
    Ozone Fence & Deck

    The installation of the fence was very quick and the fence looks great and is great quality. We are very happy with the work! The guys who came to install it were very nice and friendly. Roger helped us find the best way to fence our yard. Our only complaint is that the process was not explained to us when we decided to use him (ie. he can't tell you exactly when they will be there to do it until a few days before) and we never got updates on where we were on the and quot;listand quot;. If we wanted an update, we had to follow up with him. With that said, now that we are familiar with the process, we would use him again.

    - Erica A.
  • C
    Called on 4/8/2014 for an estimate on a 281 foot board on board fence.  They could not send anyone out until 4/21/2014 to do the estimate.  I stated that was far too long, as I needed to have the contractor lined up this week.  They suggested that I email my measurements and they would have someone write up a rough estimate.  I sent the email in the afternoon on the 8th.  At about 11AM on 4/9/2014, I called and was told that they had seen my email but the person who does that was out at an appointment at 9:30 and would get to it later.  I informed the woman that I had a guy coming at 3 for a quote and was going to make my decision tonight.  I have signed the contract with  Accurate Fence and Deck out of Elburn for $4200 since Classic Fence obviously didn't need my business as they could not even be bothered to complete my estimate within 24 hours of my request.
    - JoLynn K.
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Fence Companies in Elgin

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