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Eye Care reviews in Elgin

  • C
    Fox Valley Ophthalmology
    I phoned this morning to see if my husband can see one of the ophthalmologists for a painful, swollen eye. Because he is freelance and has a job today he can come tomorrow or later in the week. The receptionist told me they can only see this type of problem on an emergency basis and it has to be same day. They can only see him today. I told her he has to work today, he's already at work. She couldn't help me after that and seemed more than happy to get me off the phone. I have been seeing this practice for an eye disease that I have had for a while. I don't think I want to go back. It would have helped me if she would have said, since we don't see things like this except on a same day basis why don't you guys call back tomorrow morning and see if we can get him in. I really felt like she just didn't want to deal with us.
    - David F.
  • A
    Combs, Dr. Stephen
    I have been using him for ten years.  He is just very personable because I have known him for ten years now and we can talk about anything and everything.  He is very good at what he does.  The office is operating as it is supposed to.
    - Rick R.
  • A
    Ophthalmology Associates Ltd.
    I received the most thorough eye exam I've ever had. Dr. Ware and his staff were very polite and professional. Dr. Ware took the time to check my eyes carefully then explained my test results in great detail. Very reassuring. Never felt rushed. I highly recommend Ophthalmology Associates.
    - THOMAS S.
  • A
    Slusky, Dr. Michael
    He seems very knowledgeable. Good bedside manner. Spent a long time with me discussing concerns that I had. My only issue is that his main office is downtown, and if you need a more detailed than the standard examination, it is quite a hike, and you would have to pay for parking. Overall, I would recommend him.
    - Alexander B.
  • C
    William Reiff MD
    Dr. Reiff is a knowledgeable & professional eye doctor. He has been my eye doctor for almost 20 years and I have trusted him with my vision. Sadly, I will be looking for a new eye doctor. The front office staff @ Reiff Eye Center is deplorable. When I arrived for my appointment, I was accused of having a balance due from 2 years ago. When I asked them to verify it, because I'd actually been overcharged by them 3 times, they "took another look" & realized I was paid in full. I was then told that the visit would not be covered under my insurance. When I told them we had full vision coverage & that I wanted to check my paperwork at home before paying out of pocket (especially given the overbilling fiasco from the last visit), they said no. When I pursued the issue, knowing we had full vision coverage, they "made another call" to find out that I was fully covered. Finally, they tried to insist I purchase contacts from them, rather than online. When i asked if they would match the online price per box, since I can purchase 1.5 x the numbers of boxes online for almost the same price, they refused and stated that I needed to buy from them because they would not approve a purchase of 6 boxes (18 pairs total; extras included 1 for the car, 1 for the gym bag, 1 for work, 2 for vacation home, etc) from an outside vendor. The front desk staff insisted there was a law in IL that limited the number of boxes I could buy , which after speaking w/ the IL Attorney General as well as the Board of Health, turns out is a lie. When I called and tried to explain all of this to the office manager (the person who's supposed to mediate a situation such as this), she kept accusing me a yelling at her staff and she insisted I must not understand the "law" she was talking about. I asked her to read the info she had on this "law" and she stated that some vision organization "recommends" that patients purchase 4 boxes a year. When I asked to to reread it to me, I told her that recommends implies that it's a guideline and I was not choosing to follow it, with VALID reasons! At that point she suggested I find a new doctor! I've never met such a rude, unprofessional & downright unethical staff. It's a darn shame that the doctor's reputation will be tarnished by the stupidity of the people running his office. Shame on all of them.
    - Kacey R.
  • A
    Fox Valley Ophthalmology
    unknown
    - Beverly H.
  • A
    Jackson, Dr. Mitchell A.
    unknown
    - Jim C.
  • A
    Fox Valley Ophthalmology
    unknown
    - JULIE H.
  • A
    Saima Jalal MD
    They are excellent and I will use them again in the future.
    - Martha H.
  • A
    Fox Valley Ophthalmology
    My experience overall was great. The office environment was good. I did not have to wait a long period of time before I was seen.
    - Floyd P.
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Eye Doctors in Elgin

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