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Recent Eye Care Reviews in Elgin

  • A
    Dolezal, Dr. Edward G.
    I could not be happier with the results plus Dr. Dolezal has a great rapport with his patients. Pre- and post-op support was very detailed and the in-hospital experience went well, too. EVERYTHING was explained well and there were some suggestions as to where to get pre- and post-op meds to save the patient some money (for some reason, Medicare D does not support these meds and they are moderately expensive). Most people don't realize that Medicare and most insurance won't pay for some cataract procedures (mostly those that try to correct the cataract AND address near and far vision correction and/or astigmatism). The doctor and his staff explained the different levels of lenses and costs and there was NO pressure to opt for extra cost lenses or procedures. What's more, he uses the absolute best in lenses no matter what your choice. A bonus - there is an in-house eyeglass specialist that is very knowledgeable and helpful. I broke my glasses two days before the 1 year warranty ran out and there was no problem getting new frames. I cannot recommend Dr. Dolezal too highly. It takes awhile to get your initial appointment, but that is because he is in such demand. I'd give his practice 10 stars if I could.
    - Dennis S.
  • A
    Palatine Vision Center
    Excellent service and very professional experience all the way through. The exam with the doctor was very thorough, and she carefully explained all facets of testing and examination. I chose to buy 2 pairs of eyeglaasses with them. The glasses were prepared correctly, and associates were helpul in choosing frames and evaluating products.
    - PAUL C.
  • F
    Davis Eye Care Associates
    Every time I go here for an appointment it's always something but this last time has done it for me. I canceled an order an hour after I had left there and it took them nearly 2 weeks to refund me my money I then had a issue with my prescription and have been calling for a week to speak to someone about it and have yet been able to talk to anyone. The staff and the professionalism needs improvement
    - Renonta M.
  • F
    CLEAR VISION FAMILY EYE CARE
    Just had a poor experience with this office. They confirmed our appointments via texts and phone calls for my wife and me. When we arrived the very unfriendly receptionist acted like we made a mistake and had a poor attitude. She then said she could not find our insurance information. She said they tried to call us but couldn't reach us. Again, they texted and called just fine a week ago. Although we arrived 15 minutes early to our confirmed appointments she told us we were 15 minutes late. What a horrible first impression. We decided if this is how the doctor runs this office, then it was not the right office for us. I guess they do not need our family of six's business. Buyer beware.
    - Chip D.
  • A
    Urban Eye Care
    Great service from time I walked in, the actual exam, and help selecting my glasses. Really great. Found my new doctor - Chad Millsap.
    - MICHAEL P.
  • A
    Dr. Steinmetz & Associates
    Had a complete eye exam and new glasses were ordered. The staff was very friendly and helpful. I had no problems scheduling the appointment. The only thing that wasn't excellent was the fact that I had a short wait before I could see the doctor.
    - Kim J.
  • A
    McLachlan, Dr. Daniel L
    I recently had an accident while walking in the neighborhood, falling flat on my face which resulted in multiple bruises, lacerations, and scrapes to my face, nose, and knees including a 1" gash below my lower lash line of my right eye. Upon evaluation by paramedics and ER staff, was given three choices: 1) Leave gash as is and allow it to heal naturally likely resulting in a large scar and possible infection, 2) Have ER staff attempt to suture gash, or 3) Follow up early next day with an oculoplastic surgeon to have them assess wound and perform sutures; I opted for the 3rd choice. My ophthalmologist highly recommended Dr. McLachlan. I called first thing in the morning as soon as the office opened and explained my emergency situation to the staff. They immediately discussed it with Dr. McLachlan who agreed to fit me into their already busy schedule later that morning. They evaluated my vision and ocular pressure and followed up with the placement of 7 stitches. I was promptly scheduled for a visit the next day to assess the stitches and make any adjustments (as I was still rather swollen from the incident) as well as a follow up visit a week later for stitch removal. I was thoroughly impressed with Dr. McLachlan and his entire staff! They were very professional, friendly, kind, and compassionate. He did a great job on the stitches; you can hardly tell where they are and permanent scarring will be minimal if any at all. He is a true professional who not only has impeccable skill but an outstanding bedside manner to match; attributes not easily found in today’s medical industry. I can't say enough good things about this physician and his practice and would highly recommend them!
    - Kathy S.
  • A
    AccuVISION - Wauconda
    Very well. Nice to deal with a local group rather than a national chain. Very professional. I will return for glasses & an exam in the future.
    - Bob H.
  • A
    Simpson Eye Associates
    The service was punctual, professional, and without the added wait times that you experience in most doctor offices. Staff was friendly and explained everything. I was very happy with the service.
    - Randal M.
  • A
    COSTCO OPTICAL
    I was just going to have the lenses put in a pair of old frames, but the prices were so good on new frames, I went with that instead.
    - Kathleen R.
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Eye Doctors in Elgin

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