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Tile Installation reviews in Elgin

  • A
    Maks Maintenance and General Construction Inc.
    I am extremely please with the project. The crew set up on time and worked a 12 hour days to get the remodel completed. The crew was professional and polite. Any unseen problems that arose, as they usually do in a remodel, were explained and then resolved. Each night the crew explained what had been completed that day, and told me what was going to happen the next. They cleaned up each night before they left for the day. I have recommended MAKS to several friends and will certainly use them in the future.
    - Sylvia G.
  • A
    StoneLux Design
    The process was super easy and they made this whole experience much easier than I anticipated. They treated me very well, treated my home with respect, and gave me a great counter at a great price. They even finished up my plumbing and tile installation so I only had to call one company. Super happy I decided to work with Stonelux.
    - Cynthia M.
  • A
    Terrehaven Solutions
    We are so thrilled with our new bathroom! The best money that my wife and I have spent on our home. It's like being at a resort, every morning, as we prepare for work. John and his team are passionate about there work. Their attention to detail, design ideas, constant communication and professionalism made this project a joy to have done. I can confidently recommend Terrehaven Solutions to family and friends, and have. They just finished up some work at our church, "dutch doors", and everyone loves them. Stop searching around for other contractors, they are "the best contractor"! Can't wait to work with John and this team on our next project.
    - HARVEY W.
  • A
    BM Remodeling & Painting
    BM Remodeling did a great job. They were very polite and professional, and Sebastian kept me posted of any un-planned developments along the way. They always kept the workspace clean, and finished the project on time. I highly recommend BM Remodeling.
    - Kathy K.
  • A
    Dcs Home Repairs Inc.
    Work was done quickly and professionally. Everything cleaned up and finished beautifully. Darrell Schneider has done quite a bit of work for us and is always very responsive with estimates and work times. In this case he installed a tile backsplash in our kitchen and made some very good suggestions for the design and materials. Since a picture is worth a thousand words I���m including some so you can judge the excellent quality for yourself. Always A+ work.
    - Lynette N.
  • F
    The Grout Medic of Fox River
    We have used Alvin twice in the past and the work he/his subcontractors did was great. (and I posted a favorable review at the time). However, Alvin has always been less than professional in his conversations with us (similar to what a previous post mentioned) and this time around was very slow to respond. I had to call to receive our quote a week after he came to look at the job, and then wait another week just to get a phone call returned (with the excuse of "I've been busy") to ask a question about the quote. When he did call back, he was rude and literally laughed at me for a statement that I made about our projects. Also, his quote this time around was more than double what the other contractors quoted us. We will not be using him again.
    - Erica A.
  • A
    Maks Maintenance and General Construction Inc.
    Dominik and his team (Stanley and Mark) did a great job and we were very pleased with the final results. Our whirlpool jets in our corner garden tub broke and water poured down through our kitchen ceiling. We had to replace our corner tub and shower, paint the master bathroom, repair and paint the master bathroom ceiling and repair and paint the downstairs ceiling. We are very pleased with the tile work in the master bathroom. Dominik and his team were always timely, professional and very personable. They answered all of our questions and Dominik walked through the contract with us line by line before we signed it. Dominik also communicated with us almost on a daily basis as the process moved along and they completed the project in the time frame that was give to us in the original estimate. Throughout the project as things came up, Dominik and his team were very nice about answering our questions and working with us to find affordable solutions to whatever problems arose. We felt that the price that he quoted was extremely fair and were pleased with the overall job. The company did a great job of covering our floors and counters and making sure they protected the other items in the room from paint, dust, etc. We would definitely use them again for any remodel job in our home.
    - Delisa R.
  • D
    The Grout Medic of Fox River
    When Alvin first arrived to do the estimate he sat in the master bathroom on the tub on his phone texting and talking to me alot. Spent way too much time on the phone and chatting with me about schools and his kids etc. Telling me he knew what I needed to have done and he will deliver excellent service. When Alvin arrived to do the work almost 2 weeks later, he started in the master bathroom, and went back and forth between the two bathrooms. In doing this he talked alot about his kids and brought up questions about ours. More time was spent on talking then concentrating on the work that needed to be done. Alvin did not cover the hallway properly between the two bathrooms and left stains, which we had to have cleaned. The small hallway bathroom was done to our liking, just like we discussed. The master bathroom however, did not go as well. Alvin told us his quote did not inclue cleaning the tiles around the sauna like tub only the small standing shower (we live in a townhome). I let him know this is not what we discussed. He told me it would cost extra to have this done. So we did not have it done. While Alvin was working in the shower he stopped to call us in there to show us that the tile he was taking apart broke and that it would cost us $50 to fix it! I don't know why he was taking apart the ledge in the shower (where shampoo bottles sit)? He said it was better to clean the grout. Nothing in the shower was cracked when he arrived, now we had broken tile! And have to pay to get it fixed!? Alvin put the ledge of tiles back with a different type of grout and grouted the broken tile back together unsatisfactorily. The tiles on the floor were sloppy looking with grout color out of the grout lines. We didn't notice this right away until he left. When we noticed it the next day we called him back to fix things. He came back , fixed the floor satisfactorily, but the ledge of tiles were taken apart again, put back with different grout and put back uneven. Pushing water off the edge of these tiles could cause a cut. Alvin said this was the best he could do and left. After he left we noticed he left his vaccuum cleaner in our master Bedroom. Alvin called us the next early morning to let us know to put it outside the front door so he could pick it up on the way to his next job. We wrote Alvin and asked for a $200 credit so someone else could fix the mess he left with the edge of tiles in our shower. He agreed and gave us the credit. But today we cannot find tile (which is 23 years old) to match what we have. to fix this problem. And nobody is going to re-tile our shower for $200! Its been 7 months now and the grout on the Master Bathroom floor is coming up! This is clearly not professional work that was done by Alvin! Nor does his reviews reflect what happens on his jobs! Wonder who put these reviews out there? I cannot seem to get my photos to download onto here, I can provide pictures to those who would like it and I did send photos to Alvin.
    - BRENT V.
  • A
    Bella Custom Cleaning Ltd
    The company arrived on time and worked efficiently. The cleaning of the tile and grout was very good --- although there were some residues on the grout in some cases that would not come up. The cleaning of the upholstered furniture was also very good.
    - Jerald L.
  • A
    Home Force Builders Inc
    The powder room looks amazing! It was done on time, within budget as quoted, and most of all, Home Force Builders were easy to work with, arrived on time, kept us informed, cleaned up the area well, and took pride in doing a great job. We will hire them again.
    - Sharon C.
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Tile Installers in Elgin

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