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Carpet Installation reviews in Elgin

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    Universal Carpet Inc
    EVERYONE I dealt with was 100% professional and extremely nice and understanding to my needs. Absolutely accommodating and will highly recommend, plus most definitely use again for future projects. Thank you Universal Carpets!!!
    - Sheryl C.
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    Universal Carpet Inc
    The salesman, Steve, was very agreeable, on-time to measure and got me a quote the same day. Booking and payment was easy, and the crew was professional and did a great job. I will definitely hire them again.
    - Anita R.
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    Val's Carpet Repairs
    I completed a remodel of a master bedroom/sitting room. I added a walk in closet in the sitting room and added a hallway & separated the sitting room from the master bedroom which made a fifth bedroom. I needed missing carpet areas to be patched in and also needed the carpet stretched and re tacked. After calling Anthony and explaining the job to him, I was sure that I had found the right person. When Anthony arrived and went to work, the resulting repairs and existing carpeting looked great after getting the carpet stretched again. Anthony was very knowledgeable and professional. I will call him again on my next job that I need carpeting services and I will definitely use him if I need brand new carpeting to quote out. Thank you again Anthony!
    - Bryan H.
  • A
    Silva's Carpet & Flooring
    I called asking for an estimate for carpeting the room and if it could be done quickly.  I spoke with Diana who was able to get Jaime, the owner, on his cell within 2 minutes and called me back.  He said if I could come to the store and pick out carpet at 5pm Friday, they could install the next day (Saturday). I went to the store and we went into the warehouse in the back of the store to view the rolls of carpet; I was only looking for a 12x12 piece in a neutral cream and told him it could even be a remnant.  He was able to locate a roll of carpet that met my needs, quoted me the price, and arranged to come between 11 and 12 on Saturday. Jaime came with help from his son and the men were able to get the carpet laid efficiently and quickly.  There were minimal marks on the baseboard trim and the edges and thresholds were done perfectly.  I've had issues with carpet layers in the past scraping all the paint off of my furniture and leaving ripples in the carpet. Silva's was perfect and I will definitely use them again.
    - CINDY K.
  • A
    Mr Carpet Shop at Home
    A few bumps in the road because I needed so much carpet.  LOL  Included in the install was moving all the heavy furniture. I had two separate times they came out to complete this much work. Very respectful and clean.
    I had the carpet installed two years ago and the carpet is holding up perfectly. Mr. Carpet had to come out because I had a bubble in the walk way. The men came out within a week and fixed it at no charge. Was impressed with how fast and friendly the response back to me was. I love, love my carpet and I am so happy I bought the high quality that I did.
    If you are looking for a company who stands by their work even years later, then Mr. Carpet is the man you need to call. Home Depot and Menard's are less expensive but they are not as experience, the quality of the carpet is questionable to say the least, installation issues after 90 days can and will not be covered, the really just don't care about the consumer. 
    I highly recommend Mr. Carpet and how they care about the consumer even years later. Now that is service!!
    - Dawn C.
  • A
    Universal Carpet Inc
    We had a flood in our basement from a burst water pipe.  We used Universal for carpet replacement and for some cracked tile.  All came out beautifully.  Everyone was a pleasure to work with and I recommend them highly.
    - TRACY Z.
  • A
    Universal Carpet Inc
    Although I didn't use Universal I would definitely recommend them.  They were professional the whole time.  It came down to Universal and another company.  The difference in price and product was not a factor.  I had to make a difficult choice between 2 highly recommended companies.  I would definitely want to get their opinions and ideas in my future needs for flooring and would recommend them as a place to contact. 
    - Frank B.
  • A
    Universal Carpet Inc
    Salesman (Larry) was extremely helpful in choosing a carpet that would compliment the new Laminate we had installed as well as work with various colors of furniture. He was able to find the best carpet for us at the best price. The installer (Jake) was very professional and made sure the job was done well and cleaned the place before they left. Jake and his partner also moved all the furniture back to where it belonged. Thanks Universal for a job well done.
    - Kent D.
  • A
    Universal Carpet Inc
    The salesman (Larry) was professional and very helpful in choosing the right flooring for the various woods we have in the house. The installer (Joe) was phenomenal. Not only did he do an excellent job on the flooring but it was the little extras that made us extremely happy with the work.
    - Kent D.
  • A
    Universal Carpet Inc

    Larry was our salesperson. He was very professional, friendly, helpful and patient. He responded quickly to all questions and requests, and was helpful with carpet selection. Universal was flexible with scheduling the date for installation. The two carpet installers were very professional, efficient, hard-working and friendly. It was amazing how efficiently they moved furniture out of each room, removed old carpeting, and installed the new carpeting throughout almost the entire house. The entire project was completed in 1 1/2 days.  We were very pleased with the entire process and are enjoying our new carpeting. We would definitely recommend Universal Carpets.

    - Marcia C.
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Carpet Installers in Elgin

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