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Find Top-Rated Edwardsville Window Treatment Experts

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Blinds And Curtain reviews in Edwardsville

Real People ~ Real Reviews ~ Real Results

  • Very professional in their approach. Excellent selection of materials provided. Prompt installation. I found with this company a very professional and caring attitude toward the customer. I had to be in and out of town frequently and Kelly et al worked with my schedule w/o complaint. I will use them again and recommend them highly to anyone needing drapery/blinds.
    - Lois B.
  • I contacted this company after being referred to them by a blind manufacture.  I had a number (11) blinds that needed repair under warranty and was told to use a local retailer for the repairs.   I contacted this company and told the young lady that I had some blinds that needed repaired and was told by the manufacture that it would be under warranty.  I asked her what they would charge.  She told me $45 for a service call and they would send them off for repairs.  I then asked her how much to come pick them up and take them and then put them back up.  She asked how many and I told her 4 but there may be more I had to inspect them all.  She told me it was the same price just the cost of a service call.  I set up an appointment and she showed up.  She took down all the blinds and left.  She called me 2 hours later to tell me she forgot 2 blinds and needed to come back for them.  I rearranged my day and meet her back at the house.  She then did not show up.  I had to call the next day and make more arrangements for her to come back.  after about a week they called and told me and told me they had them back but told me due to the extent of the work it takes to take down and put up the blinds that my new charge was $300.  I asked them why I was not told about this in the beginning and they said the lady had made a mistake.  It was $45 service call and $10 a blind to take down and another $10 to put them up per blind.  I told them to forget about putting them up I can do it.  They said that's fine and they needed $155 before giving my blinds back to me.   I asked why not the $45 and they told me it was $45 service call and $10 a blind to take them down.  I argued a bit with them and the owner called me "one of those people who want something for nothing" .  I ended up paying them $155 to get my blinds back from them.  they pulled a true bait and switch and should have told me about the extra fees ahead of time.  Or at least called and notified me of the mistake when it was discovered.  I will never do business with them again and will tell all my friends to do the same.
    - Larry G.
  • Excellent.  Bill Killion (owner) personally came out and removed the portion of blind necessary to allow the window repair to continue.  He did this quickly and at no charge.  Once the window replacement occurred, he promptly returned to reinstall the portion of blind that had previously been removed.
    Budget Blinds installed faux wood blinds in 3 separate rooms of my house in the past two years.   Their price was highly competitive, bettering at least 2 other companies from whom I obtained estimates.  My experience has been excellent in every category (i.e., price, quality, responsiveness, punctuality and professionalism). 
    - James U.
  • Price wise they were better than some of them but more than that they did what they said they were going to and I thought the installation went well and everything fit and it was exactly what they represented.  I will use them again.
    - Paul L.
  • Mary Ann came out to do the design and estimate for a large bay window in our master bedroom. She was very nice and very professional. She has been doing this a while and knows her business well, and she has a nice sense of style. She was prompt at her appointment, and followed up with us after a couple of days to give us the estimate. We did not choose to use them, however, because of the price. The design she created with us was great and we would have loved it, but we were not prepared to spend $3000 on one window. So it would have been nice if she gave us another option or two that would be lower.
    - Kim H.
  • Pat and Ken were great to work with. They were prompt in their estimates and installation. Ken came out to install the shutters himself, along with another guy. They did a great job and the shutters look fantastic. A couple of weeks after the installation, there was a small problem with one of the shutters. We called Ken and he came right out to fix it at no charge. They are also good at helping you to design what you want - the style, color, etc, and work with your budget. We were very happy going with them.
    - Kim H.
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    - jerry c.
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    - jerry c.
  • On time. Very professional and nice.Excellent work and would refer them to others.
    - Vicky V.
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    - Alton D.
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Window Treatment Experts in Edwardsville

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