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Garage & Driveway reviews in Edwardsville

  • A
    Green Tree Home Solutions
    Great!! Super to work with and excellent coordination with our insurance company as roofing and siding resulted from hail damage. Communication critical due to disputes over claim and original adjuster. Insurance company worked well with contractor to address the issues.
    - Brent B.
  • A
    RCD Rives Contracting Design
    Good! Took a little longer than expected, due to the weather. Wade and his team we great to work with. Professional and never left things in a mess. Pictures are before the project was completely finished.
    - Janet H.
  • B
    The Wright Door
    The installer called shortly before the early morning appointment to change his arrival time to noon, then actually came at least an hour past that time. But once he arrived he worked straight through, adding wood to an old frame to make the new door tight and level. We were quite satisfied with the workmanship.
    - Patricia A.
  • A
    CGX Overhead Door LLC
    The repairman was fully knowledgeable.  He identified some things that needed to be done (like resetting the codes) for which there was no extra charge.  And he pointed out a weaknesses in the way the system had been installed, without pressuring me to make any changes; when I asked if he could make the upgrade, he had the right parts and did the work very quickly.
    - Robin C.
  • A
    Yates Complete Concrete
    There was some miscommunication and he didn't show up when I expected. However, he was very apologetic, rescheduled, and everything went smoothly from there. The quality of the work was good. In fact, later on I hired someone to make some railings for the stairs, and that person specifically commented on how well made the stairs were.
    - Anne S.
  • D
    RCD Rives Contracting Design
    Due to a wet spring, we were working against time restraint to have yard if our new construction home backfilled, graded, sod and seeded within allowable community timeframe.    Prior to landscaping, he also agreed to have a concrete patio poured for our walkout basement.  Wade said he could get it done and would start right away.
     His first estimate was more than we had budgeted and so he agreed to scale back volume of work but not quality.
    The concrete work went relatively well. Soil was to be compacted but didn't see or hear a compactor.  Wade said they hand compacted it though. Only enough rebar was used that one could barely say rebar was used.  During pouring of concrete, I had to request that rebar be lifted off the soil bottom when I noticed rebar of earlier pours not being lifted.  Didn't see the fiber reinforcement mesh as written in contract.  The surface of the concrete landing from deck stairs is cup shaped and holds water rather than draining.  Not a good place for a bird bath.  Also, some of the sidewalk portion they poured drains toward the house rather than out the back as expected. 
    Wade elected to hire a subcontractor for BackFill and grading.  Wade had no one there to dig the trench for laying drain tile as per agreement.  I did it by hand in order to stay ahead of the excavator.  Wade did give small allowence for my labor on that.    I explained that there were previously several driveways of gravel buried under the soil surface.  The excavator said his machine would "work" stones and gravel to the side Where they could be removed from the yard. In order to allow the soil to crust over,the excavator said he would be back next day to do final grading .  He didn't return for another week.  At that point the clay soil was brick hard.
    The contract agreed to  "Prep soil with soil conditioner (not capitalized) in preparation for seed and straw".  I assumed that soil conditioner meant applying some amendment such as mulch to be worked into soil.  This, I assumed, in addition to the rock removal.  I assumed incorrectly.  I later discovered that, when Capitalized, "Soil Conditioner" is a Bobcat brand name of machine that roughs up the soil and is cabable of windrowing rocks to the side where they can be removed from the property.  This windrowing never happened on my job and there was no other soil amendment other than fertilizer. This may be a result of letting soil get brick hard before returning. Don't know.
    I sensed that Wade's laborers had never laid sod before.  Sod squares had many gaps between them as well as many overlapping squares.   The gaps would allowed weed seed to germinate and overlapping of squares, besides leaving humps, would prevent full root contact with soil.  Also, they did not "cut in" the sod where it met the neighbor's lawn.  Rather, there were staggard pieces of sod laid on top of existing soil.  Also, my back and side yards are steep which required sod for erosion prevention rather than seeding. These squares should have been pinned unil roots take hold to prevent them from sliding down hill, especially when watering and possible creatures walking on them. They were not pinned.   Grass in a number of sod squares just died. Surrounding squares survived. Can't explain that.  Due to these issues, CrabGrass has taken over much of my new sod.
    Seeding of front yard and front sides didn't go much better.  I did my part in keeping it watered. Gravel not removed from soil.  Some grass so thick that chocked on itself.  Other parts of yard no grass germinated.  Fertilizer apparently not broadcast evenly. Some dark green, some yellow and a lot of it ended being full of crabgrass everywhere that fescue did not germinate.
    Before Wade left the site, I told him I was not happy.  Wade made no offer to fix it.  It was dark by that time so I didn't know how unhappy until next day and actually following weeks. 

                                  Update !!!!!!!:
    Today, 9/3/2015,  Wade stopped by to discuss above issues.  It was agreed that he would return this coming fall to resolve what can be resolved within reason.  I'm having some seawall work done as well this fall and perhaps the two contractors can coordinate or cooperate on some common ground parts.
    Professionalism upgraded to "B"
    Tim

     

       


    - Timothy B.
  • A
    RCD Rives Contracting Design
    We were presented with a detailed proposal on what work would be done and the cost.  Once we accepted the proposal is was a little while before the work was started, but that had been discussed and expected.  Wade and his crew did a wonderful job.  The new retaining wall and stamped concrete patio are beautiful.  They also built a small deck which turned out great.  The only problem was that the work was started late fall of 2014 and due to the unpredictable weather the patio needed to be re-cleaned and resealed again early this spring. 
    Although it was not in the plans, Wade told us that if we needed help with planting he would take care of it.  As promised, they came out and planted a few bushes for us around the patio, which didn't take his crew long, but was very helpful to us.  We really didn't know what we wanted to do with the space, so had not initially contracted for any landscaping to be done.  Wade worked with us closely on every aspect of the job from moving a small fountain for me to installing the lighting around the patio.  The new fire pit is perfectly placed, exactly what we wanted.
    Wade was always available, we didn't play phone tag as he answered his phone whenever I called.  If he wasn't on site every day he would come by to make sure the work had been done.  He and his crew cleaned up each day and he continually kept us informed about what was going on.  The only problems we encountered were caused by the weather. not cooperating. 
    I would definitely contract with RCD Rives Cotracting Design again and highly recommend them.
    - Janet H.
  • A
    The Wright Door
    Emailed Sunday afternoon and got call that same day setting up a 6:00 am Monday (next day) appointment.  Paid in advance online.  Simplest repair transaction ever -- punctual, prepared, fast, professional, and very experienced.  Perfect!
    - Elizabeth L.
  • A
    Cochrans Concrete LLC
    It took some time for us to actually schedule the project start date.  In some cases I would negatively rate this type of delay, however, in this case it is demonstrative of Dale's (Owner of Cochran's Concrete) attention to detail and "do it right the first time" approach to projects.  
    Dale and his crew arrived timely each day - the project took about 3 days, and left the site relatively clean and picked up at the close of each work day.  
    Dale selected quality materials and I was very happy with the workmanship of his crew.  Dale was onsite most of the time ensuring that the work and project was meeting expectations.  As with most construction projects we ran into a couple unexpected hurdles but Dale was fair and timely in getting those items fixed/corrected.  
    I will update this post after a few months to advise water-tightness and to comment on how quality of work has held up.
    - Shaun A.
  • A
    Simplified Living Solutions, Inc
    They were AMAZING!!! Sue Anderson arrived promptly to assess my needs and quickly determined how long it might take to complete the job.  She explained how they worked, pricing, what they needed from me to have a successful experience.  They were prompt in their arrival and clearly communicated their needs from me in terms of making decisions about what to keep, toss, donate and pack.  We started in the garage and a job I thought was insurmountable was completed during their first six-hour visit!  We worked very methodically through each room of my home and every day I was happier than I could have imagined as I never thought my house could look this GREAT!  Sue was accurate about the time it took to complete the house and I maintained focus throughout the project so that we met my deadlines as well.  Each member of her team was very professional, great communicators, and hard workers.  They never lost focus and I couldn't be more pleased!  So much so that I intend to hire them to help me unpack as soon as I find a new home!  I had friends who offered to help me with this project, but I was so ashamed of all the clutter that I would never allow them to assist. Sue and her team were so positive and excited about the project that I never once felt bad about letting things get to this state.  There was no negativity on their part whatsoever and that really enabled me to quickly make decisions and move forward!  I can't say enough good things about Simplified Living Solutions and I would recommend them to anyone who is serious about truly getting their house in order!
    - Jennifer S.
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Garage And Driveway Services in Edwardsville

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