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Hvac Repair reviews in East Dundee

  • A
    Excellent, Leith is a great company to work with. Brian Leith and his team are well-qualified, professional, easy to talk with, and take the time to answer questions up front and explain every step of the process. We would highly recommend their team to anyone.
    - Scott T.
  • A
    We had a recurring problem that was difficult to identify. The furnace would stop working and give an "Error Code" but it was vague and very difficult to find the source of the error. Brian or Rocco came over several times and usually refused to bill us for the service call since the problem could not be identified. We finally had a lucky day and the thing conked out while they were there. The mother board was bad (and still under warranty!) They replaced this and no problems since. We have had a few heating/cooling companies in the past but Leith is the best we have ever used. They are great, honest, responsive guys.
    - Martin M.
  • A
    Brian and Rocco are extremely knowledgeable and very professional. They brought my inherited system back from the dead. It could barely muster 67 degree cooling air, which was not cutting it. The house is nice and cool now and they did an amazing job. I am now on a bi-annual maintenance plan and staying ahead of any future issues. Two thumbs up!
    - Keith Y.
  • A
    Wonderful. He was prompt, installed the brand that I wanted, and installed the proper size for my house. I am an engineer so I knew what was needed. Cleaned up after the job. Leith did everything I asked at a reasonable price. I am highly recommending them. You will not be disappointed. They come annually and do my maintenance check up and they can be trusted completely.
    - Jim B.
  • A
    On time, figured out what the issue was and ran out to get the part needed. Had it installed and cleaned up afterwards. Both guys were totally professional and explained what they need to do and why. I work from home and these guys were no problem at all. I will definitely use them again!
    - Michael W.
  • A
    Leith responded quickly and was able to come to houseveithin 12 hours. Given the heat and everyone having issues I really appreciated their willingness to fit me into the schedule. Rocco knew immediately what the problem was., had the parts and fixed it quickly. Before leaving he checked everything and it���s ran great ever since.
    - Susan D.
  • A
    When I called Brian he walked me through over the phone something to try to see if it was a simple fix.........it wasn't and then he told me he could have someone out that night (it was after 6:00pm) but it would be an extra charge and that if I could wait until the morning he could have someone out.......PERFECT!! Then not only did the tech fix the problem but he discovered a disconnected vent pipe that was blowing carbon monoxide to enter the basement rather than be directed outside.....he fixed that too. Amazing company.........the BEST!!!
    - Hank S.
  • D
    We called based on an advertisement received (which is still being advertised today) of a Lennox furnace and A/C from $3695.00. When the installer pointed out that we would benefit from replacing the air with the furnace we asked what the total package price would be and can the A/C unit be installed in the spring. He then called the office and quoted us a price of 4475.00. This we assumed was the ���deal price��� as that is what we asked for. He then told us that a new itemized contract would be sent for our review which we never received. We received a phone call that they were on their way to install on a date we never requested or were contacted about. We were not at home and rescheduled for Saturday stating we needed 8AM as we had another commitment we needed to leave by 2PM to keep. We were told that was fine, but the office called back to confirm an 11AM time. We again stated we needed 8 am and again were told it was not a problem. The crew arrived after 9:30 and we had to call and move our taxes appointment as the job was not complete by 2PM due to missing parts. When the contract was presented in the amount of $4475.00 (which contains only the model# and cost. Definitely not itemized) we assumed that was the full package price as that is how it was presented to us in November. Therefore we deducted the November payment and paid the difference of $1425.00. We then receive a call back from someone in customer service telling us that we apparently do not understand contracts and that they will come remove the equipment if we do not pay the balance. The end of this hostile conversation ended with him saying he was going to forward our account to an executive customer service representative. I went on line today to Lennox and found that the package we received is the lowest they offer so the total of $4475.00 makes sense. We do not understand how the base offering for an average size home of 1986 square feet would be increased from the starting at price of $3695.00 to $7035.00. This feels like total deception and contract entrapment. We went with Four Seasons because we wanted someone reputable and to avoid being ripped off. Had the itemized contract been received as promised and indicated the total advertised package would be about twice the advertised price we would not have replaced a working air conditioning unit. LET THE BUYER BEWARE! Please do not allow any work to be done until you have all the information and a detailed estimate. They sent our information to the review board and the end result is that we pay the remainder for the full price of $4475.00 for the air conditioner or they will send someone to remove the equipment and refund us the $1425.00 to our credit card.
    - Vicki C.
  • A
    Wonderful. From initial appointment with Travis who came out and assed our furnace and to the two guys Bob & John who came out on Good Friday to install it everything from Lifetime couldnt have been better. Great company super honest and very affordable. Travis, John, and Bob saved Easter 2018!!!!
    - Andy D.
  • A
    They were absolutely fabulous were out quick repair the problem first class company. A fair price they���re very customer service oriented I would use them for any heating and air conditioning situation that I might have.
    - Terry D.
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HVAC Contractors in East Dundee

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