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Water And Smoke Damage reviews in Des Plaines

  • A
    Swistun Inc
    We moved into a newer home that was just about 10 years old but had issues with major ice damming and icicles due to heavy snow. This led to water damage inside of the house as the ice was melting and making its way inside our home. I had multiple quotes from several roofing outfits and they just eyeballed the situation and wanted to simply re-do the flashing. Most did the assessment from the street without going on the roof. None offered a guarantee. I came across Swistun on the net and found that they required a fee to assess the issue. I was a bit hesitant but went ahead anyways and i am very glad i did. The owner Casey came out and spent time not only on the roof but also inside of the attic to see what the cause might be. An assessment was made and a very detailed and illustrated solution/proposal was created with several options including ones with guaranteed no-leak options. Construction was done last summer and Casey was there for the majority of the work done. His crews were on time and kept the grounds clean. It was completed within the time frame since weather cooperated with us. He also took care of a gutter leak for free while he had his crew out. Everything looked great in the end as he had to do some construction to widen an exit of my roof valley to provide better drainage. After completion, Casey even stopped by after a heavy rain just to make sure things were draining correctly and made some adjustments to correct a potential issue. Mind you, this was after i paid the bill so it wasn't something i was expecting as a followup. You can tell he has a passion for problem solving. The big test was the following winter. Even after the early winter snowstorm that dropped an incredible amount of snow in a short period of time, the icicles and ice dams never formed. The solution worked brilliantly well! Also on a side note, the process was very easy throughout the entire project as Lori is the main contact person in his office and is very easy to communicate with. Casey is also very responsive. Wish all companies worked in this manner! I wouldn't consider them a bargain comparing to a regular roofer. However, if you want your roof leak situation fixed correctly, this is the way to do it! Swistun is a class act from start to finish!
    - TOM S.
  • A
    AdvantaClean of Northwest Chicagoland
    JT came out promptly, did a thorough inspection and a detailed estimate. His son and Marco came out the next week and worked a very long day covering objects and removing the damaged material. Everyone, including phone staff were courteous and pleasant to deal with.. They left fans going and returned two days later to take the rest of their equipment. Everyone answered all my questions to my satisfaction.
    - Joan D.
  • A
    Accurate Restoration Services Inc
    Terry was incredibly responsive....even though this was a non-emergency situation, he was at my home within an hour. Terry was very thoughtful in his estimation, as well. The crew did a great job and worked well together; Terry gave professional guidance throughout. Terry was flexible in accommodating my schedule, which was much appreciated.
    - Kristine H.
  • A
    The Galaxy's Finest Carpet & Upholstery Cleaning
    Long story short--my tenant discovered that a section of carpet in a closet was damp and it was subsequently determined that this was due to a leak of sewage water from an adjacent drainage pipe.  I obtained an estimate from a company recommended by the management company that came out to nearly $750 for extensive work that would take place over multiple days.  They also required my credit card in order to schedule the work.  Thinking that this seemed excessive, especially since this company never came out to inspect the area first, I checked Angie's List and found Galaxy.  I was able to immediately reach one of the two owners, who was extremely professional and took time to explain the various scenarios and potential options.  He put me in touch with his partner, Deivis, who was equally professional and willing to come out that evening to inspect the area after normal business hours.  Deivis contacted me after spending some time assessing the damage and informed me that there was mold in the padding and that it would be a waste of money for him to extract the water and sanitize the area.  He explained that the only viable option would be to replace the carpet and padding. It is very rare to find a company honest enough to tell you when their services are not needed.  I would trust Galaxy for any and all work related to carpet cleaning and they should be your first call too.


    - Bradley H.
  • A
    AdvantaClean of Northwest Chicagoland
    AdvantaClean quoted us promptly and efficiently and helped to keep the cost down understanding the event was not covered by insurance, JT helped us understand exactly what was needed, and Marco and his helper were prompt courteous and efficient, I would recommend AdvantaClean again
    - George P M.
  • A
    Master Service Group Inc
    We've used Master Service Group twice so far. We used them for water extraction, drying and cleaning in our commercial building. Both times we've liked the crew and thought the work was very good. When they were done they asked if everything was okay and if we wanted to check anything. Jerry was fantastic to work with in booking the service and then following up to see
    how everything went. The cleaning crew were always on time, overall the quality of work was high.
    Highly recommended!
    A.L
    - FSI L.
  • A
    Preferred Restoration
    Charlie and his crew worked on removing my roof down to the rafters.   He had to remove the old plywood because they were blackened due to mold growth.   The plywood was removed and Charlie's crew sanded down each joist to ensure that any mold spores were removed.   They then proceeded to treat the joists with a mold inhibitor.   They also made sure that the soffits where properly opened up to allow airflow into the attic.   They also installed an attic fan with a temperature and humidity setting so I don't end up being in the same predicament again.
    Charlie and his crew were attentive and made sure things got done and done properly.   I would not hesitate to use Preferred Restoration again and would highly recommend them to anyone.
    - Kevin P.
  • A
    Degabli Restoration & Construction
    Degabli Fire and Flood showed up within an hour of my initial phone call. They provided the estimate quickly, and worked with my insurance agency very well. My wife was pregnant at the time, and I really appreciated their quick work. Most importantly, the quality of their work is extraordinary. My basement looked beautiful before the flood, and it looks just as good now because of their service. Overall, they made process as painless as process.
    - Damian B.
  • A
    Advanced Hardwood Flooring Inc
    Our hardwood floors were damaged from water leaking through our Pella sliding glass doors. When we replaced the doors this summer, we had David bid on repair and in some cases replacing the water damaged board. His bid was the lowest, his men arrived on time, worked hard and did an excellent job. Would hire them again in a minute if we need any additional work. Our floors look great!
    - Barbara M.
  • A
    Doty Construction
    My basement flooded at the end of July 2010 and filled with about 4-5 inches of water. It was a finished basement with a laundry/half bathroom. Damaged drywall and cabinetry needed to be replaced. I decided to make some upgrades as well. Upgrades included installing a built in closet and a shower, installing porcelain tile vs. cheaper tile squares, adding a few more electrical outlets, new plumbing for the washer discharge, new walls where needed, new recessed ceiling light fixtures and a vent as well as a new inside door. I'm doing the painting and trim work myself to save some money which was agreed upon.
    - Eleanora A.
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Water And Fire Damage Services in Des Plaines

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