tree in backyard

Pavestone Brick Paving Inc

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rated
69 reviews
0 offers
on Angie's List for 6 years
Contact Pavestone Brick Paving Inc
Address
1645 Elk Blvd.
Des Plaines, IL
60016

About Us

Family owned hardscape planing and designing for over 15 years. Additional phone numbers - (224) 563-8883, (847) 489-3966. Additional email - inquiry@pavestonebrickpaving.com. Additional fax - (847) 439-7266 & (847) 895-7069 PaveStone Brick Paving does not use any subcontractors, all work is complete in-house. No preasure sales staff, we believe in educating our clients.

Ratings and Reviews for Pavestone Brick Paving Inc

in Landscaping, Home Exteriors, Garages & Driveways, Outdoor Living
  • A
  • B
  • C
  • D
  • F
  • Price
  • Quality
  • Responsiveness
  • Punctuality
  • Professionalism
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  • Review: Hardscaping Service

    Removed old patio and walkway. Overlay brick pavers over our back door steps that led to new patio and service walkway. Also installed 2 underground drain tiles.

    Long overdue review for amazing work done Aug 2016 We had an old cedar deck that was way past its prime that needed to be replaced. We had considered replacing the deck or making the jump to pavers for less maintenance. We got 6 different quotes: 3 for decks and 3 for pavers. Pavestone Brick Paving's attention to detail, their packaging, reviews and expertise by Mario really sold us to switch to pavers over a new deck. The 3D rendering option also gave us a better piece of mind on what the finished project would look like. Pavestone's prices were also very competitive with the other quotes we got. We also requested 5% Angieslist discount and Mario agreed. Mario handled the permit for us. His team was on time for the project everyday that they were at our home. Everything about the project went well until the very last day but overall I still give them a strong A rating. In retrospect it's pretty amazing how close the finished project looks like the original concept design (see pics below). Mario offered up a design during the initial sales consultation which we tweaked a couple of times via email/phone to our satisfaction. Before the project began we met up with Mario at Lurveys to select which pavers we wanted to use. Lurveys has a nice setup with a large number of example pieces to look at but for the best piece of mind I highly recommend visiting the Unilock showroom in Aurora, IL and ask questions! Don't assume anything about the pavers on display as we found out can vary dramatically. Talk to the sales people and let them know your style in detail. For example we don't like rough "tumbled" pavers that have chipping, scratching and cracks by design, e.g "Brussels Block" or "Old Greenwich Cobblestone". We ended up upgrading to the slightly more expensive "Brussels Premier" based on what saw at Lurvey's and Unlocks showroom displays. We liked "Brussels Premier" because it has a more organic smoother look than "Brussels Block" which is "tumbled" paver - meaning that is artificially antiqued with chipping and scratches. Installation took 3.5 days total with a crew of 5 which included removing the old stone patio that was under our cedar deck. Most of the work was removing the old stone patio and preparing the surface. We removed our deck ourselves to save money. The actually pavers were installed in 1 day. The foreman, Damien was nice and kept us in the loop for the most part. We were at home during the paver install but unfortunately there was no opportunity for us to inspect the work until they were basically all done due to all the smoke and chaos going on. At first when we got a chance to inspect the work we were pretty upset. The execution was great: layout was nearly perfect, the lines and cuts were extremely professional, but the pavers had a lot of what we considered "defects" from what our expectations were based on what we saw at both Lurveys and the Unilock showroom. Initially we thought we were getting a bad batch of pavers. After talking with Mario it became clearer that the pavers looked as intended from his perspective. Our problem is mainly with Unilock presentation of the product. The Unilock catalog description, photos, showroom, and Lurveys display show nearly pristine examples of the "Brussels Premier" compared to what we got (see pic below). We have easily 10x the amount of chipping and holes per sq./ft in the installed product compared to the what we saw in the other presentations. Mario had Unilock sales rep come out to explain the product with us. In the end, I don't blame Pavestone for what happened to us but I do recommend in the future they spend a little more time exploring what features of the pavers that are important to the customer. If he had mentioned at Lurveys that the display was not representative of what it would look like overall we might not have chosen it. But we fault Unilock mostly in not fully educating the consumer on setting expectations on the overall look of installed paver. Unilock offered to pay for sealant which is a nice gesture but I can't say I am completely satisfied. I realize it is unrealistic to replace every paver but Unilock could have done a better job educating us in the first place to avoid this situation. Mario agreed to replace some of the more egregious chipped pavers which was very much appreciated. He did a great job making sure we were satisfied with the final job. He is very professional and experienced in brick paving. We would absolutely hire Mario and Pavestone Brick Paving in the future and recommend them to anyone who wants brick paver patio.

    Services Performed
    • Hardscaping
  • Review: Hardscaping Service

    Front patio/walkway

    Great. They did excellent work. Very knowlegeable and artistic. Ricky is very good at his business, his expertise and ideas were much appreciated.

    Services Performed
    • Hardscaping
    • Masonry

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rated
69 reviews
0 offers
on Angie's List for 6 years
Contact Pavestone Brick Paving Inc
Address
1645 Elk Blvd.
Des Plaines, IL
60016

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