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Locksmith reviews in Des Plaines

  • A
    Chicago Locksmiths
    great! super helpful technician. I had scheduled this because of an issue I had with American Locksmith Service (DON'T EVER USE THEM!!) and did not feel safe after a couple of encounters with one of their technicians. The technician from Chicago Locksmiths showed me how poorly ALS had keyed my locks and discussed additional safety issues I could consider addressing in the future. He was courteous and made me feel like he had the best interest of my family in mind.
    - Laura H.
  • A
    Bluebird Locksmith LLC
    Service provider showed up quickly after normal business hours. The service provider was friendly, professional, and quick. They provide great service at a great price at my time of need. Highly recommended.
    - Kevin M.
  • D
    ANDERSON LOCK
    The appointment setting was great.  I was dealing with Jessica and she was very nice and accommodating.  My "D" review is solely based on cost.  First off, the locksmith who did the job seemed terribly slow.  I stood there next to him for over an hour while he worked.  I'm not saying this was an easy job, but he could of at least communicated and said hey here's the issue I'm going to take a bit longer etc.  He didn't say a single word.  Again this was not a simple add two locks and be done so I do understand that this was a complex situation, but I would of appreciated communication.  He installed guard plates.  Why? I have no idea.  I'm assuming this added to the extra time.  I never wanted guard plates.  Unbelievable.  
    Time for the bill and it's $437.36.  But here's the funny part it took him 15 minutes to write the bill!  That makes me believe that he's just a slow person and I got screwed paying extra time for him to do the job.
    - Nelson J.
  • A
    Chicago Locksmiths
    The Locksmith company representative knew exactly what he was doing.  He was punctual, courteous and very helpful.  He rekeyed my deadbolts in less than a 1/2 hour and supplied me with 2 new keys.  He had good follow through and provided his phone number if I should have any questions or issues.
    - Virginia T.
  • A
    GOLDY LOCKS INC
    I called the on a Saturday morning after losing my purse with the house keys in it. They were able to send someone out by midday. The technician was great. He rekeyed the locked on the front and back doors. The deadbolt on the front door had been problematic and getting very hard to turn. The locksmith also fixed that problem. Overall he was meticulous in his work.
    - SARA R.
  • A
    EXPERT LOCK & SECURITY
    We just bought a house, and we needed to have all 5 locks in the house rekeyed.  It was a Saturday morning.  First, I called a big, well-known locksmith company, but they said they don't do residential work on Saturdays, and their price estimate was high.  Then, I checked Angie's List, and found nearby Expert Lock & Security with very high ratings and great reviews.  So I called, and Gary said he could come that same day, and his prices were much lower!  He came when promised, and was very professional and friendly.  He rekeyed the locks, provided 8 keys, and gladly accepted my Angie's List coupon.  While he was doing the rekeying, I was trying to figure out how to change the garage door opener security code for my remotes, and to change the outside keypad combination.  He said he did that type of work all the time, and showed me how to do it -- for no charge!  Needless to say, I was very happy with Gary's work.  Whenever I need a locksmith in the future, I'm going to call Expert Lock & Security.  I highly recommend him.
    - Peter S.
  • A
    Chicago Locksmith
    Dave was very quick response time, and even rescheduled when I had an appointment that went over. Talked to him several times and he accommodated my busy schedule. He was very courteous and quick to make it work. Arrived promptly, diagnosed the problem, gave me a good price and fixed it very quickly. Explained about locksmithing and how important it is to have bonded and licensed locksmiths, which I hadn't known. Would recommend highly.

    - Julie R.
  • A
    Chicago Locksmiths
    Dave was very quick response time, and even rescheduled when I had an appointment that went over.  Talked to him several times and he accommodated my busy schedule.  He was very courteous and quick to make it work.  Arrived promptly, diagnosed the problem, gave me a good price and fixed it very quickly. Explained about locksmithing and how important it is to have bonded and licensed locksmiths, which I hadn't known. Would recommend highly.
    - Julie R.
  • A
    EXPERT LOCK & SECURITY
    Gary is a great guy.  I had to reschedule the appointment the night before due to a sick child and he was very accommodating.  Arrived on time and did the work quickly and efficiently.  He is a very personable person and we enjoyed chatting with him on non-locksmith topics.  I recommend Gary and will use him again if the need arises.
    - Dawn A.
  • A
    EXPERT LOCK & SECURITY
    Besides being able to come out within a few hours, Gary was so very professional and freindly.  He called me en route, was careful to keep the work area clean when he drilled, and saved me money by explaining that I only needed new (free!) keys.  He also gave me the Angie's List coupon discount even though I did not bring it up (I did not know if it was applicable for my call).
    I would definitely use Gary's services again.  His call was really a model for what I would like all my service calls to be. Thorough, professional, honest, and kind.
    - GAIL E.
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Locksmiths in Des Plaines

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