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Eye Care reviews in Des Plaines

  • B
    I think we've been using Lens Crafters for quite awhile now.  I was there about 9 or 10 months ago in September of 2015.  The pricing is the killer part.  Availability was good.  The office environment was fine.  I didn't have to wait.  The staff were fine.  The billing and administration went to insurance so I didn't have any billing issues.   By the time it's all said and done you're looking at $500 or $600 for a pair of glasses. 
    - Kevin P.
  • D
    Rosin Eye Care
    It was when I went back to pick up my glasses, I called ahead of time to make sure a doctor would be there to see that the glasses properly fit me... I got to the store and the girl at the counter asked me what I was there for, and then went in the pile of incoming glasses and found mine and handed them to me...Never asked me if they fit correctly.  She just went on with her conversation...I suppose I could have asked them to make sure they fit me, but I was paying for their svc. and why should I have to ask for something that they should do automatically.  Hate the place and will never go back...
    - Marie S.
  • A
    Costco Tire Center
    Very pesonable dr.. The exam was thorough. My prescription was accurate. The sales associate helped me pick out the right glasses because I need bifocals. I have been using this eye facility for 5 years now. I see the same Dr. every year. They are very concerned about your satisfaction. I once bought glasses that the rubber nose piece had a horrible smell. They put new ones on for no charge, right when I got there.
    - wendy j.
  • A
    Salituro, Dr. Sam
    For some reason, most eye doctors have tried to force bifocals on me. I can't wear them. Dr. Sam didn't do this. Instead, he offered excellent suggestions for glasses that would suit my unique eyesight and purposes. He was also cognizant of cost for me. This is an eye doctor who truly cares for his patients and not just his bottom line!
    - SHERRI L.
  • B
    Lossman, Dr. Kenn
    I was pretty happy with this practice. The one doctor was wearing very tight clothing -- I thought it was very unprofessional of her; someone should really tell her how odd it looks. My exam was thorough and the staff was helpful in selecting frames.
    One thing I am not happy about, and I don't know if this is the practice, or just my eyes: my eyesight has been changing in the last couple of years and I thought I might need bifocals. The doctor said no, not necessarily; it's really up to me. I can get bifocals, or I can just take the glasses off when I read. I opted for the second, and am I ever sorry. I have to take them off even when someone gets a little too close to me -- I can feel my eyes straining to focus on them with these glasses. When I read the paper, it's glasses-on to browse the headlines, glasses-off to read the story. I wish they had given me a heads-up on just how inconvenient this would be -- again, I thought it would be just for reading that I would have to take them off -- but maybe they could not accurately make that judgement.
  • A
    Retina Consultants Ltd.
    They were very well trained and informed me in detail of what they were doing and what they'd found. However, after driving there for my second visit, they communicated that the referral they needed wasn't on file, and that we'd have to go to the doctor's other office 30 miles farther away from now on. That wasn't acceptable to us but their services were great when we were there.
    - denis s.
  • A
    Salituro, Dr. Sam
    My daughter got her glasses repaired at no cost. The service is top notch. It is little bit more expensive than getting glasses from Walmart or wherever; but the convenience, the service, the professionalism and Dr. Salituro particularly, I really liked. My daughter had exams last August. Without letting us know, they put us with an associate. I didn't even know he had any other optometrists working with him. I didn't feel 100% comfortable with that. I think they could tell that I was little bit surprised and we ended up finishing the exam with Dr. Salituro. We always see him personally other than one instance. The service is really phenomenal. He is always willing to help. They are always willing to fix glasses. They work with insurance. They came highly recommended to us by a friend. I will highly recommend also. They have really great selection and really great quality.
    - Whitney W.
  • A
    Winkler, Dr. John W.
    I had to reschedule several times because of changes in my schedule and once because the facility they use rescheduled me to an impossible time. There was some misunderstanding between the office staff and the hospital, so I arrived when told and was prepped, then lay there for two and a half hours. When they took me into surgery it went quickly and well. The procedure was smooth and I recovered well.
    - Joan D.
  • A
    Mullenix, Dr. Charles D
    He seems to be thorough, he has a very good manner about him, he is friendly and easy to talk to, and he gives good answers. I find it very pleasant to have him as a doctor that takes care of one of my needs. The waiting room is attractive and he has easy to work with people for scheduling. I have no complaints.
    - JANET S.
  • A
    Salituro, Dr. Sam
    The quality of the service was very good. They seemed extremely thorough and have the latest technology. When I got pricing I didn't clarify whether it was an eyeglass or contact lens exam and you need to be clear on that because they are two different exams. Overall I would definitely recommend them.
    - Michael N.
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Eye Doctors in Des Plaines

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