Alex Brooks Canine Center

Founded 1970 • Angie's List since October 2007

B Rated | 11 Reviews

Service Categories

Animal Boarding Kennels

Animal Training

Animal Grooming

Licensing

Insured

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Business Details

Phone Number

Address
454 S Lyman Ave
Des Plaines, IL 60016

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Description

No description has been provided for this pro.

Verified Reviews

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A few reviews for this pro…

RATED

04/09/2018

I wanted to let dog owners know that they should be careful about boarding their dog with Brooks Canine Center. Our dog spent five days in the hospital and two days in ICU. My dog was attacked and nearly killed by a “bully breed” dog while in their care. They permit bully breeds (pit bulls, American bull dogs and mixes) in open play with other dogs. We were shocked. To further complicate things, m...

DESCRIPTION OF WORK
Dog Boarding

CATEGORY kennels

RATED

08/19/2016

unknown

DESCRIPTION OF WORK
.

CATEGORY dog trainers,kennels

RATED

05/12/2014

It was a very nice space. I was looking for help getting my dog into the groomer. Alex was nice enough to give me some tips for free.

DESCRIPTION OF WORK
I went to look at the facility.

CATEGORY dog trainers

RATED

04/05/2012

As a business owner I was bothered by the fact the neither owner was willing to call me directly. Instead the front desk staff was the go between. She was really lovely but had no decision making power plus I am sorry that the owners family member was ill but no call back ever???? It's not how you treat customers. Another day I dropped off my dog, trying to use up our money that was invested. I sa...

DESCRIPTION OF WORK
I purchased a doggie day care package for our dog that we had rescued from a shelter. We had just moved to the area and I wasn't familiar with the proximity of Alex Brooks for my/husbands jobs. The facility is great, I loved the front desk staff, and Mike the trainer. I purchased the 20 pass doggie day care. It took my husband an hour to get home the first night of keeping our new dog there. This option that wasn't going to work for us. I called and asked to have our money refunded due to the lack familiarity with the area. I was told that the owner was not willing to give us a refund. After great persistence I was able to have our money applied to dog training with Mike. He is a great trainer but our dog is pretty well trained and not something that I really wanted to spend the money on. We met once with Mike, the session was fine. Admittedly, I was listening to Caesar, the dog whisper's book on tape and I could have fell over when Mike used the exact same example of animal behavior (come really!?). I used some of the money on a dog collar Mike recommended. Alex Brooks still has our money...

CATEGORY kennels

RATED

08/20/2009

She seemed very happy and not at all traumatized, as she was at the last place we used.

DESCRIPTION OF WORK
We boarded our small dog for 3 days.

CATEGORY kennels

Services Offered

Dog training, spa treatment, grooming, boarding, & daycare.

Services Not Offered

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General Information

Free Estimates

Yes

Payment Options

Check, Visa, MasterCard

Senior Discount

10%

Emergency Service

Warranties

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