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Deck And Porch reviews in Darien

  • A
    Titan Construction Enterprise Inc
    Kelly in the office is great. She got everything setup for me. Everyone arrived on time and worked for two days through cold/rainy weather. The workers were very professional, friendly and made sure ask for my opinion where able (i.e. Which wood surface to show on posts - smooth or rough). They cleaned up everything when done. My only advice for improvement would be responding more attentively and quickly for estimates and quotes.
    - Shannon N.
  • F
    Lanaville Contracting
    The project was horrible. On July 3rd, an employee(Frank) from Lanaville Contracting came out to replace a few  boards on the deck and to remove a cabinet. Also to fix loose brinks on the front porch and  around the mailbox. Frank worked from 8:00a.m.-2:00p.m.. During this time ,Frank removed the cabinet and all bad boards on the deck. When the deck was completed, he went to work on the front porch and mailbox. Just a little background on the front porch and mailbox. It had rained the night before, so the brinks were still wet .Frank was taking them off the porch and mailbox and drying them by hand with a blow dryer. The brinks were glued and put back on the mailbox and the front porch. Now Brad stopped by the house to see how the project was going and to collect payment. I paid Brad $329.42 for 6 hours of labor @ 50.00 per hour. and $29.42 for materials on July 3rd 2014.. This covered Frank taking out bad boards, removing the cabinet and fixing the loose brinks around the porch and mailbox. Brad came out with Frank the following week to start powerwashing the deck. When Brad took a closer look at the deck, He informed me that the deck needed more repairs.  I told him to give me a price and a list on what needs to be done. He kept coming in and out of the house with different prices. Each time he came back into the house the price kept going up. I told him his price was to high and I was going to get other quotes. After that Brad and Frank left my house. Deck powerwashing and staining on HOLD. Brad called me a couple of times to see if I made a decision on the deck. I told him his price was to high and that I was getting other quotes. Each time I talked to Brad the price was always different. After I told Brad that I am going with someone else he stopped calling. Now during the month of August I started calling Brad about my front porch falling apart. He would call me a week later and tell me he would be out to look at it and see what he could do to fix it. He would tell me he would be out and NEVER SHOW UP. I sent him an email with pictures of the porch on 8/30/2014. Brad did not respond to the email. I sent emails on 9/6/2014, 9/17/2014, 9/25/2014. Each email no response. This has been going on for over two months now. I was out of town last weekend in September. I handed emails, phone records, and pictures over to my business partner(Bobbi). She finally sent Brad an email and told him he owed me a refund. Well the magic word REFUND, Brad responded. He called Bobbi on 9/27/2014 @1.18 pm. They talked for 1:53 (one min. 53 sec.) He told Bobbi he would be out  Monday 9/29/2014 or Tuesday 9/30/2014. He asked Bobbi if She would be at the house on those days and if he could call her. Bobbi told Brad that she would be there both days  and to call her cell phone. BRAD DID NOT SHOW UP OR CALL HER. I have phone records of all incoming, outgoing calls on cell phones and house phones. I have sent Brad emails, phone calls and his response is I owe him money. I emailed Brad asking him for itemized receipt for materials and worked performed. His bookkeeper sent Bobbi  a generic receipt, Invoice, and email telling her the porch was worked NOT GUARANTEE. The project is not GUARANTEE. I have pictures of the LOUSY QUALITY of work this company performed. I have phone records, both cell and house phone. Also all emails trying to correct the NOT GUARANTEE project.. I am very disappointed in the LOUSY customer service. Overall this company is HORRIBLE. I would not recommend to anyone.
    - Sharon G.
  • A
    UpKeepers Inc
    Excellent, the girl in the office is outstanding, the owner of UpKeepers actually lives in our neighborhood but he's right there on the spot, he does what he says on his ad, on the radio, he does show up on time and he shows up quickly, they're courteous. Its very nice.
    - Marilyn V.
  • A
    Shala Construction Inc
    Removed a 16' by 13' concrete patio and removed the wooden
    deck flooring and railing including replaced cracked posts holding the entire
    deck. They put in footings for all new and replacement posts.  Due to
    permit requirements, they changed plans from a new deck to repairing the deck
    using TimberTech no-maintenance decking.  They enclosed the exposed posts
    under the deck using TimberTech floor products.  The railing posts
    match extremely close to our existing fence posts. We were very pleased with
    their willingness to match our existing fence. We requested privacy on one deck corner
    along with the railings and above the railings, because our deck is very
    close to the property line. We are extremely pleased with the privacy and the
    entire deck.  We got everything that we requested.  They completed
    all work in one week as originally promised. 
    - Ken B.
  • A
    UpKeepers Inc

    From the initial consultation of the project, the associates were courteous, attentive and prompt.  It was evident that they were customer focused and wanted the project(s) done to our total satisfaction.
    - Marilyn V.
  • A
    Deck Tech
    Deck Tech did a very professional job on our large project.  The power washing removed almost all accumulated stains.  They took pains to cover plants and areas surrounding the decks with plastic, sparing most of the plants.  After washing, their crew sanded and pounded protruding nails before applying the sealing stain.  Their price was mid-range of estimates from other vendors and I am very satisfied with the job they did.
    - Michael M.
  • A
    J & J Construction of Illinois Inc
    I was very nervous about beginning this process after hearing horror stories but this company made everything extremely easy. There were no surprises and everything was reviewed and but into writing. There was a lot of communication and everything was explained well in advance. They went out of their way to make it as convenient as possible for us, including keeping an area for my husbands morning coffee available!!!! They were very neat and clean. The sight was cleaned every night before they left. They held my had thru the entire process and I have absolutely no complaints They started in May and were finished by the beginning of July with most of the work. I can't say enough about this wonderful company. From start to finish, it was very pleasant and they did everything in their power to keep us up and functioning. I told them what my budget was and they met my goal. Anything I wanted to add extra was given to me in writing so I new of anything that was over budget.
    - Mary Kay s.
  • A
    Creative Edge Carpentry LLC
    Everything went smoothly. He showed up when promised, worked whole days, and didn���t try to do any unnecessary repairs. He even worked in the rain! I would hire Mark again.
    - TIM C.
  • B
    Lookswell Painting Inc
    It went well
    - Constance H.
  • A
    A American Deck Care Inc
    unknown
    - David M.
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Deck And Porch Contractors in Darien

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