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Water Softener Installation And Repair reviews in Crystal Lake

  • A
    Adam's Water Treatment Inc
    Adam's work and his knowledge are beyond superb, I was just awe-struck at  his thoroughness, candor, polite demeanor, and genuine willingness to make sure that my softening system was working properly.  As importantly, he did the extra little things that were necessary to make sure that I had an understanding of how the system operates.  I am thrilled at what we accomplished today.
    I really want to share a very important story with the general public.  This story was not solicited.  I just believe that quality work should be honored, and Adam does ultra-quality work for his customers.
    I first met Adam about 18 months ago when he came to see my neighbor who was getting quotes for a whole-house, replacement water softening system,  I just happened to be in my neighbor's drive way when Adam arrived, and I just followed him around because I am curious by nature.  I was fascinated by his knowledge and caring attitude.  I learned a lot that day.  Anyway, about a week later I asked my neighbor how his project was going to replace his softening system.  He said he just had the new system installed, but he did not choose Adam's Water because he had received another quote which was slightly less (and I do mean it was slightly less).  Now here is what has happened ... since then, my neighbor has had nothing but complaints about his new system.  The complaints range from the system not softening properly, to using way too much salt.  I hope my point is helpful to the reader of this review ... a softener not working properly can damage thousands of dollars of equipment in the home.  Before you choose a water softening specialist, at least call and meet Adam, because you will be glad that you did.
    Jim Fraites
    - James F.
  • A
    Lifeline Plumbing Heating & Cooling
    It was great - he arrived and did a very thorough eval of my plumbing system, including the water heater, water softener, pipes, and so on.  He also gave estimates on what all the various jobs would cost - I just need to prioritize them now!
    - Sherry S.
  • A
    Service is prompt, price is reasonable.  My phone calls are answered promptly by someone actually at the company:).  I was most impressed, however, by how familiar they were with various local water providers and water quality in my subdivision.  My water quality is perfect now.  Great local company.  I recommend them without reservation.
    - Denise W.
  • A
    Adam's Water Treatment Inc
    I own a box-store water softener that was only two years old and had just quit softening the water. Since I am on a private well Adam explained that the water softener I owned was not exactly the best for my situation. It actually was the second replacement in four years. The size was sufficient but the actual design was not best for a private well. Adam came out and inspected my softener and after moving it through the separate stages he explained that it appears that the hose is not draining properly. When he removed it he noticed that the hose was clogged and he cleaned it in seconds flat. All was well now and he said no point in spending money on a new one when this may work for a few years to come. Now, I was prepared for the worst and expected that I would probably have to buy a new one but thanks to Adam's honesty and good work we've saved ourselves some money, for a while anyway.
    - Lynda J.
  • A
    The installations went smoothly.    The provider offered lots of information about both systems and the plans offered for rental versus purchase.  Both service men were extremely polite and pleasant.  After one year I decided to purchase the water softener and remove the filtation system, as I rarely use it.
    - Carelin R.
  • A
    Adam's Water Treatment Inc
    I had originally contacted Adam telling him I would need a new water softener, and he easily could have agreed with me and sold me a new one.  He, however, is clearly honest  (the first professional claimed to not find the problem and suggested I needed a new and larger water softener) and Adam is very knowledgeable with a lot of experience within this industry.  He is very friendly and professional.   It is always a relief to find an honest person in any industry.
    - lawrence m.
  • A
    Angel Water Inc
    We were very pleased with the prompt response and professionalism provided during our somewhat emergency replacement needs.  We have a very old home with many challenges.  The crew was able to accomodate our needs and were even able to assist with some plumbing thoughts on areas in our home.  We will definently be using them again.  thanks!

    - allysia y.
  • A
    Plumbing Services
    He is excellent. He is honest and funny and he knows what he is doing. He tries to save your money. He is really phenomenal. He is courteous. He has not charged me yet but I know it is going to be fair because I know that he is that kind of guy.
    - Madi B.
  • A
    #1 Plumbing Company Inc
    Mike is very responsive, communicative, and does great work. He was quick and easy to work with, and his invoicing system is prompt and easy to use.
    - Zach Z.
  • F
    Chicago Water Pros
    Never showed up, called, etc.
    - Sheri C.
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Water Softener Companies in Crystal Lake

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