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Explore Our Solution Center for Helpful Sewer Cleaning Company Articles

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Things to Know Before Replacing Your Sewer Line

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How Much Does it Cost to Replace a Toilet Flange?

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How Much Does Sewer Line Replacement or Repair Cost?

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Sewer Cleaning reviews in Crystal Lake

  • A
    Ex-Stink Plumbing & Sewer
    Everything went smoothly. Dave and TJ were punctual arriving about 7:45AM.  They even gave me a courtesy call in advance of arriving!  Dave explained what the process involved and answered all questions to my satisfaction.  When they finished, Dave explained a few a the problem areas to keep an eye on and gave me price indications for repairing each of them.  Did not hard sell me on any of them and suggested that we route the line each year for preventative maintenance (Our neighbors have two very large trees next to our property that are causing the problem).  We will certainly use them again next year.  A very competent and honest crew.  I highly recommend them!
    - Phillip K.
  • A
    Black Diamond Plumbing & Mechanical Inc
    Our sewer line had severed where it comes out of the house. This caused our toilets to start backing up, so we placed an emergency call on a Sunday. The tech came within about an hour and diagnosed the problem with their camera inspection equipment. It was raining and the tech had to feed the camera line from the cleanout in our front yard, but he was as friendly and kind as could be. Once he had diagnosed the problem, he spent a fair amount of time getting the repairs scheduled for later that day, which involved coordinating his crew, the village, and JULIE, since they had to dig up the front yard to fix the issue. The crew arrived later that day - they were also extremely professional and extremely pleasant to deal with.
    While the repairs were very expensive, I was very impressed with everyone from Black Diamond. They seemed genuinely happy to help us with our emergency, even though it meant spending a Sunday working in the rain and high humidity. Since they had to leave the hole open overnight, they were careful to cover the hole completely with plywood so that no one would accidentally
    fall in.They returned early Monday morning to backfill the hole in our yard, once the village had inspected the work.
     I will definitely use these guys for any plumbing issues that I have from here on.
    - Erik O.
  • A
    Southwest Septic Service
    My father recently passed and I have been helping my mother. We had problems with her septic backing. Shane was very thorough upon his inspection. He used a snakecam to pinpoint the problem, which was easily taken care of. He was conscientious and had good communication skills. Not only is the problem fixed but you can hardly tell the area was worked on. I highly recommend Shane for your sewer and septic needs.
     
    - Tana A.
  • D
    ARROW SEPTIC & SEWER
    I had a sewer back-up on Memorial Day weekend and they had no one available to do the work even though I have a contract with them so I had to find someone to do the work and was charged $350.00 for the job which usually costs $200,00. Furthermore, the last time they did the rodding they said the sewer line was broken and needed to be repaired which would require digging up the lawn and breaking up the cement sidewalk. However: the person who actually did the job said that the line was not broken since he scoped it and also I had a new toilet installed and in the opinion of the plumber/installer, the line was not broken. Overall I feel that they tell their customers the line is broken so they have a more costly repair and that they cannot be trusted.
    - Bill L.
  • C
    Ex-Stink Plumbing & Sewer
    I was surprised that the deal on angies list with this company said $99 for 100ft of sewer line rotting and the use of a camera and when my plumber came in with the camera he said it would take some time to get through the backup and that it would cost an extra $396.00.  I agreed to this service but it only took an hour to perform.  The deal on angies list stated this $99 deal was over a $400 value.  The service was performed in a professional manner but I don't think it was worth $495 for an hour worth of rodding.    My neighbor had hers done for only $300.  Next time I will do my research as to a fair price on labor/job.
    - Scott G.
  • A
    Perfect Home Services
    This was a proactive service on my part to make sure that my sewer was flowing properly since I had been having trouble with toilet flushing. It was a Big Deal service, and they made my appointment for the following week which was not even necessary. The gentleman was prompt and professional. He explained everything clearly, and answered all my questions about why my toilets may have been flushing slowly. He had to get all of his equipment down into my small crawlspace. He then hooked up the tv and showed my live footage of my sewer. Very interesting! He was polite, knowledgeable, and thorough. I would definitely use this company again.
    - Kelly A.
  • A
    Catenzaro & Sons Plumbing
    Initially, I had called another plumber to unclog a kitchen sink (my questions are posted in the plumbing section). This first plumber routed out the sink, but that caused more backup down the line which he then referred me to a specialist that could pressure wash the entire line ($600.00). This may sound like a normal thing to do, however the line is only 15 feet long and is assessable from under the cottage (something my first plumber did not investigate). Cartenzo plumbing came out and replaced the poorly designed system with new pipe along with putting a bathroom sink back together and unclogging a toilet in another unit. We have many small rentals, and a tradesman that is willing to work quickly and efficiently on many small headaches is valuable to us.
    - Karyl S.
  • A
    Black Diamond Plumbing & Mechanical Inc
    They showed up exactly as promised for starters.  Checked out the problem and explained in detail what was wrong and what it would take to repair and the total cost.  There were no surprises and within a couple hours the problem was solved.  The plumbers that were dispatched to our home were not only knowledgeable but courteous and in this day and age I find that very promising and comforting.  We would recommend Black Diamond to anyone with a plumbing issue.......
    - Stanley E.
  • A
    Tritan Plumbing
    Ted (the owner) first off returned our call the same day and was truthful with us that he and his crew could not be there till the next day. ?That day they did come and worked on the problem and worked until the job was done. ?He was professional and the crew were polite and they hustled. ?Once the job was done they cleaned everything up and made sure we were satisfied. ?Ted and his crew deserve all the accolades that they get.
    - Louise S.
  • B
    Black Diamond Plumbing & Mechanical Inc
    Black Diamond staff were all professional and courteous to deal with.  We had a little trouble getting a hold of them to go ahead with the pipe replacement at first, but once we reached the plumber who had done the televising he got a crew out there right away.  They completed the work same day and handled all the permitting and inspection with the City.  The damaged section of pipe was located under a small concrete stoop just outside the front entrance to the building, and Black Diamond was supposed to break out and dispose of the entire slab, but they left one section of it intact, which increased our costs for replacing the slab (Black Diamond does not do concrete restoration).  Otherwise they did the work as they said they would and completed it quickly. 
    They were ready to do the sewer service repair with just a verbal ok from me, but I insisted on a signed contract with the details spelled out.  I felt this was important to make sure we didn't get hit with extra costs above the initial quote they gave us for the sewer repair (such as disposal of excavated material, cost of permitting, etc).  They held to their original quote and did a nice job, but still make sure you get a signed contract just in case any disputes arise later.
    I thought their cost was a little high, but they were easy to deal with and prompt with their service.  I would use them again.
    - Kristin R.
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Sewer Cleaning Companies in Crystal Lake

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