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Plastic & Cosmetic Surgery reviews in Crystal Lake

  • F
    Northwest Dermatology
    The office stff was always a bit rough. But, I had fabulous success controlling my rosacea and a good rapport with Dr Gill until I went in to have a small nodule removed from my nose on 4/27/2012

    The dr commented on how great I was with the local anesthesia needle. I didn't flinch at all... UNTIL...

    I felt an intense burning on the edge of my upper lip that made my eyes water with pain.

    The Dr repeated several times, I couldn't have hit you with the laser. My hand was there... I would've hit my hand ;.

    She then explained that the burning I was feeling above my lip was radiant pain from the laser treatment on my nose...everything is connected.

    She took photos and sent me on my way. Once In the car I realized my and quot;radiant painand quot; was a lesion above my lip that was already starting to scab over...quite obviously from the laser. You have to love the ethics of a medical professional out and out lying to you just to cover their bases....

    To add insult to injury they placed me in collection for the $270 copay I didn't want to pay due to her negligence.

    So to summarize:

    I got to walk around in pain since the area above my lip wasn't anesthetized at all...

    I got to wait several weeks while two lesions... not one healed

    They are ruining my previously perfect credit score.

    If I go waste my time at their office letting them evaluate the small scar it left behind they said MAYBE they ll take me out of collect; forgive the copay. --as if the size of the scar left behind from the unauthorized laser damage matters?!

    It s incredulous that the Dr makes a mistake that causes me undue pain and she expects me to pay for it.

    Now I know why there s frivolous lawsuits in our legal system..... horrible customer service.

    Anyone other than a Dr would have eliminated the copay and have thrown in a freebie of some sort...

    The saga is still going on...over a year later....

    Such a shame...everyone makes mistakes.... Unfortunately, not everyone owns up to them...
    - AMY S.
  • A
    Whitney, Dr. David
    I have used Dr. Whitney for years and have followed him around to different offices where he has worked over the last 15 years. I find his bedside manor excellent, and he is very clear is what he is doing and what needs to be done. I have gone to other dem doctors who were closer to my house, but I think he is the best, and have gone back to him.
    - Michael C.
  • A
    Derick Dermatology
    Very professional.. performed biopsy of area in question..Called with in a few ays with negative results.. scheduled a followup appointment
    - Georgette B.
  • A
    Bangash, Dr. Suleman
    We've used them for years. They've done a very good job. One of the spots she checked was fine, the other was precancerous so they zapped that one. My husband used them as well.
    - CAROLYN K.
  • A
    Whitney, Dr. David
    He is very good and both my kids see him.  His availability is very limited in the office.  We will continue to see him in the future.
    - Laura S.
  • A
    Crystal Lake Dermatology
    I just moved to the area and needed a new dermatologist for my skin condition. It did take me a bit to get in for an appointment. I did not have any problems with the billing.
    - Jody G.
  • A
    Whitney, Dr. David
    I have gone to Dr. Whitney for years and he is wonderful!! Excellent bedside manner, efficient, shots don't hurt and the scars go away!!
    - Nancy B.
  • A
    Whitney, Dr. David
    Exam was thorough.
    - Sadie W.
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Plastic & Cosmetic Surgeons in Crystal Lake

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