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Tile Installation reviews in Crystal Lake

  • A
    Diamond Bath LLC
    From Day One we were very impressed with the energy and attitude of the Diamond Bath staff. The initial planning and selection of items and materials was done with Carrie, the Sales Coordinator. She gave us invaluable advice on design and what options were good for our particular situation. She also followed up over the course of the job. Most of all, she was always immediately responsive to any call or inquiry. Most of the work was completed by Len and J.R., who were very professional, always on time every day, and were very friendly and helpful. In the course of the work they were able to track down the source of water intrusion into one of the bathrooms. They were very thorough and did high quality work. We should also mention our gratitude to Tim, the bathtub refinisher who, after a detailed cleaning of our tub, informed us it wouldn't be necessary to resurface the tub after all. We really appreciated his honesty. Bob supervised the work and had weekly meetings with us. Jen in the office was also super!
    - Thomas P.
  • A
    Rowe Construction
    Ryan and his crew treat customers like family. I have had poor experiences with hired help in past. This was one of the BEST experiences I have ever had. You pay fairly good money for it, but you get excellent service and support. An example of great service is that I had purchased on my own a toilet and they installed it perfectly, but the design of the toilet was so poor it leaked. I called Ryan on a Saturday with water dripping from downstairs ceiling. He was at my home in an hour with a new toilet. Who does that on a Saturday that fast. Any issues I felt needed addressed even after the last check was cashed, Ryan sent a crew member to check, i.e. paint touch up etc. Bottom line, you cannot go wrong using this company for any work in your home. They are reliable and treat you right. Ryan stands behind his work and know his stuff.
    - Charles P.
  • A
    Handy Men & Mrs Helper Kitchen & Bath
    Andy and his team did a great job. Everyone working on the project was professional, neat, on-time and did high quality work. They replaced the tub, did drywall repair, tiled the shower enclosure, moved plumbing, electrical, repainted, etc. It looks great!
    - Charles H.
  • A
    The Villas Project
    I had a shower remodel completed and Andrew was wonderful to work with! He delivered on his time commitment, and not only matched my expectations, but exceeded them. He also stayed an extra twenty (20) minutes after his work was complete, until I arrived, to point out some additional information for me. For that, I am extremely grateful! Nice work Andrew and thank you once again!
    - Brian P.
  • A
    Innovative Property Maintenance, Inc.
    They did a Excellent job. Turned my unfinished basement into a beautiful finished basement. They were professional, clean, and affordable. I couldn't be happier, and we will definitely use them again.
    - Meg Q.
  • A
    Mr Grout
    Matt did a wonderful job working with us to not only clean the grout, but to also recolor it, which gives it an almost new appearance. Matt also took care of recaulking areas that needed it. Matt was very responsive to our inquiries and does a great job of following up. He was very prompt and cleaned up after the work was finished each day. We would highly recommend and would use again when the need arises.
    - Jeff R.
  • A
    Comfort Carpets Inc
    Rob and his team did an excellent job installing tile in our basement. They were always on time and cleaned up after the project was completed. The floor looks amazing and we are extremely happy with their work. Would highly recommend.
    - matthew h.
  • A
    Diamond Bath LLC
    EXCELLENT JOB!!! As we did not do a total bathroom remodel we were uncertain how a partial updating would turn out. However, the finished product exceeded our expectations. The workmen did an EXCEPTIONAL job and were able to match the new tile and grout to the existing 15 year old tile. I can't say enough about how happy we are with the work completed. The workers were organized and cleaned up the work area each day. And Jim, Jen, and workmen were SO.......nice and easy to work with. We would ABSOLUTELY use them again and will recommend them to others. Thanks to Jim and his crew for a job WELL done.
    - Glenn H.
  • A
    Diamond Bath LLC
    From the start Jim worked with us to get the remodel in budget. we had a very short lead time compared to normal time people have and they came thru. Even when they ran behind schedule they worked over a whole weekend (sat and sun) to complete on a Monday. We love our new bathroom.
    - Mike A.
  • A
    Diamond Bath LLC
    The finished product exceeded our expectations. The job was finished on budget. Any delays were the fault of suppliers or our decision to change some part of the job. The team was a pleasure to work with and have in our home. They were on time, informative and clean up was never an issue. No surprises!
    - james b.
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Tile Installers in Crystal Lake

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