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ADCO Van & Storage Inc

Founded 1957 • Angie's List since November 2002

B Rated | 29 Reviews

Service Categories

Description

Adco Van & Storage was Founded as Gold Star Motor Service in 1918, the company began by moving freight between midwestern cities. In 1956 the company name was switched to ADCO. Formerly located in Barrington, Illinois, we have been serving Chicago, and the northwest suburbs for generations. We offer custom packing, crating, local moving and storage, and interstate moving services through our affiliation with United Van Lines. Our movers are experienced in handling fine furniture, custom furniture, pianos, grandfather clocks, chandeliers and artwork of all kinds. We provide free professional in home estimates. Our equipment is modern and we blanket wrap furniture, disassemble and reassemble standard furniture and provide floor and home protection. Additional DBA - ADCO Van & Storage....

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Here & There Moving Inc

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Verified Reviews

A few reviews for this pro…

F

RATED

07/12/2018

This review is regarding the fraudulent business practices performed by Adco Van and Storage, Inc. In June 2018, we contracted Adco Van and Storage for moving services from Island Lake, Illinois to Crystal Lake, Illinois. In May 2018, we did an initial walk through of our house in Island Lake with Adco resulted in a moving estimate of $2,151.00. Please see the attached quote referencing this amoun...

DESCRIPTION OF WORK
Moving services from Island Lake, IL to Crystal Lake, IL

CATEGORY moving companies

F

RATED

01/17/2014

The first day they came to pack the guys were friendly.  They did break one piece of my artwork, the glass in the frame cracked while he was packing it.  They moved my belongings I did not need at my temporary apartment along with my artwork, china cabinet, guest bed and my leather sectional.  They took all these in 1 truck to their storage location to store for 6 months.  The next day they moved ...

DESCRIPTION OF WORK
They moved me out of my home in Libertyville.  The first day they packed some of my china and pictures, and moved everything out that they were going to store until my new home was built. I paid to have my belongings stored from July 2013  until December 2013.  The next day they moved the rest of my belongings to my temporary apartment.  They then moved everything out of my apartment on November 29, 2013 and moved everything from the apartment and storage on December 3, 2013 to my new home. 

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SERVICE PROVIDER RESPONSE

We have admitted our error once it was discovered, however locating the missing item, which was the preferred resolution or providing compensation was going to take some time. Our insurance vendor is working on getting this customer compensation in the near future. We could not meet her deadline of 1/17 but hope to get he a check in the next few weeks. The claims process is often slower than custo...
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RATED

07/09/2013

Their first mistake was to under-estimate the size of the truck needed to move my belongings.  Then the three young men send to load the truck tried to squeeze all of my belongings into the smaller truck.  I should have stopped them because always in the past, movers have sent a semi to load my household goods.  The result was major damage to nine pieces of fine wood furniture.  The damage was cle...

DESCRIPTION OF WORK
I hired ADCO United Van Lines out of Crystal Lake, IL to move my household furniture and belongings to Madison, WI. This was my fifth move in the last twenty years so I know what to expect from a moving company.  I have always used United Van Lines.  Never again!!!  DO NOT use ADCO.  Their first mistake was to underestimate the size of the truck needed to move my belongings.  Then the three young men they sent to load the truck tried to squeeze all of my belongings into the truck.  The result was major damage to nine pieces of fine wood furniture.  The damage was clearly the result of not using padding and stacking heavy pieces on top of furniture that was not intended to support that much weight.  My furniture arrived scraped, dented, and chipped.  Because I took out the minimum in insurance I will be paying dearly for damage caused by a company that states they will take care of your belongings.  Then when I filed a damage claim, I waited two months for any action to occur.  This is a poorly run company and I would never trust my belongings to them again.

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SERVICE PROVIDER RESPONSE

The size of the truck on this move was irrelevent but the crew leadership was relevent. He did not take adequate control of properly loading [member name removed] goods into the van. We recommend that clients take out full value coverage but some elect to go with our minimum liability option. We did make an inspection of her damaged items at our expense rather than just settle the claim without on...
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RATED

06/22/2013

Three guys arrived on time and were quick in getting everything moved. No issues. Would hire again.

DESCRIPTION OF WORK
in town move of large furniture pieces

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SERVICE PROVIDER RESPONSE

Our 3 man crew did this move in just 5 hours compared to the 8 hour estimate.
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RATED

05/17/2013

Overall very positive experience from the first contact through to the end of the move. When I called for an estimate, they were very honest about what the costs could be, even to the point where the rep I talked to admitted that they were probably giving a higher estimate than others, but that he wanted to be as accurate as possible. After calling other places, I wasn't nearly as impressed with t...

DESCRIPTION OF WORK
Moved us across town from a two-bedroom apartment to a two-bedroom townhouse.

CATEGORY moving companies

SERVICE PROVIDER RESPONSE

Our original quote was for 7 hrs but the crew completed the job in less than 4 hours. Since this move was only a few miles, the client may have moved a lot more themselves and cut their expenses.

Services Offered

Local, interstate and international moving, storage, packing & crating.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard
Senior Discount
No
Emergency Service
No
Warranties
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