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ADCO Van & Storage Inc
Founded 1957 • Angie's List since November 2002
B Rated | 29 Reviews
Phone Number
Address
820 Tek Dr
Crystal Lake, IL 60014
Description
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Verified Reviews
A few reviews for this pro…
RATED
07/12/2018
DESCRIPTION OF WORK
Moving services from Island Lake, IL to Crystal Lake, IL
CATEGORY moving companies
RATED
01/17/2014
DESCRIPTION OF WORK
They moved me out of my home in Libertyville. The first day they packed some of my china and pictures, and moved everything out that they were going to store until my new home was built. I paid to have my belongings stored from July 2013 until December 2013. The next day they moved the rest of my belongings to my temporary apartment. They then moved everything out of my apartment on November 29, 2013 and moved everything from the apartment and storage on December 3, 2013 to my new home.
CATEGORY moving companies
SERVICE PROVIDER RESPONSE
We have admitted our error once it was discovered, however locating the missing item, which was the preferred resolution or providing compensation was going to take some time. Our insurance vendor is working on getting this customer compensation in the near future. We could not meet her deadline of 1/17 but hope to get he a check in the next few weeks. The claims process is often slower than custo...RATED
07/09/2013
DESCRIPTION OF WORK
I hired ADCO United Van Lines out of Crystal Lake, IL to move my household furniture and belongings to Madison, WI. This was my fifth move in the last twenty years so I know what to expect from a moving company. I have always used United Van Lines. Never again!!! DO NOT use ADCO. Their first mistake was to underestimate the size of the truck needed to move my belongings. Then the three young men they sent to load the truck tried to squeeze all of my belongings into the truck. The result was major damage to nine pieces of fine wood furniture. The damage was clearly the result of not using padding and stacking heavy pieces on top of furniture that was not intended to support that much weight. My furniture arrived scraped, dented, and chipped. Because I took out the minimum in insurance I will be paying dearly for damage caused by a company that states they will take care of your belongings. Then when I filed a damage claim, I waited two months for any action to occur. This is a poorly run company and I would never trust my belongings to them again.
CATEGORY moving companies
SERVICE PROVIDER RESPONSE
The size of the truck on this move was irrelevent but the crew leadership was relevent. He did not take adequate control of properly loading [member name removed] goods into the van. We recommend that clients take out full value coverage but some elect to go with our minimum liability option. We did make an inspection of her damaged items at our expense rather than just settle the claim without on...RATED
06/22/2013
DESCRIPTION OF WORK
in town move of large furniture pieces
CATEGORY moving companies
SERVICE PROVIDER RESPONSE
Our 3 man crew did this move in just 5 hours compared to the 8 hour estimate.RATED
05/17/2013
DESCRIPTION OF WORK
Moved us across town from a two-bedroom apartment to a two-bedroom townhouse.
CATEGORY moving companies
SERVICE PROVIDER RESPONSE
Our original quote was for 7 hrs but the crew completed the job in less than 4 hours. Since this move was only a few miles, the client may have moved a lot more themselves and cut their expenses.Services Offered
Local, interstate and international moving, storage, packing & crating.
Services Not Offered
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