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Explore Our Solution Center for Helpful Sunroom And Patio Builder Articles

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Start Planning Before Building a Patio

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Sunrooms And Patio reviews in Columbia

  • F
    Patriot Sunrooms & Home Solutions Inc
    In order to get 3 comparison estimates we provided a sheet of all our requirements to each company.  A Patriot Sunroom design rep came out and spent a lot of time guiding us and provided options/new ideas.  She also gave us a good description of the company and really made us feel they were a great company that would do a great job.  She made another appointment one week later to go over her estimate for the project.  So far so good. Goodness ended there.  One week later she was a no show for the appointment, no phone call received.  After 40 minutes I tried to call her cell but could'nt get through.  I called her office and got an apology with a promise to try to reach her.  Got a call back from the office and was told by they couldnt reach her either.  Eventually the design rep called back and apoligized and blamed her office manager for not cancelling the appointment.  She said she was getting some special pricing due in a day or maybe two days - thursday or friday.  By monday Apr 14 didn't here back so I left a message on her cell asking about the estimate or if Patriot Sunrooms was not interested and couldnt handle the job. No call back.  On Apr 23 I called Patriot Sunroom's office and explained the lack of any response and was told the Customer Service Manager would call back in twenty minutes.  No call was ever returned to us.  I find this very bizarre.  Doesn't Patriot Sunrooms need any business?  Our project is not just a few hundred dollars, it is thousands!  If their customer service is this bad trying to get an estimate, how would it be to actually have a project started or after start up there were problems!
    - Shirley S.
  • A
    Striking Renovations
    We have nothing but great things to say about working with this company. While they are small, they certainly deliver like a big company in terms of quality and responsiveness. John is their business guy, and he met us more than once to scope our job and discuss the details. We found SR on Angie's List, and they were very highly rated. John is good rep to bring in business; he listens and offers suggestions, but is not pushy. In other words, he does not oversell what they do. I liked that. Once we decided to go with SR, we inked the contract after working closely with John on what SR would provide and what we would provide in terms of materiel, which was just about everything. SR bought very little for our project, which is what I preferred. We also did a  good portion of our demolition, which was not an issue with SR.
        Brad led the remodel effort, working primarily with Ryan. Brad has 20+ years in the business and it shows in the type of things he can do, and the quality that's delivered. We trusted Brad and Ryan all the way and they were very easy to work with on a daily basis. Many times we'd keep in touch via email with Brad, sometimes as early as 4AM since I tend to rise early. I would say our job was one of, if not their largest remodel, job and it required some complex work, especially on wall support (we expanded an opening in our wall) which required a support beam to added.  Brad and Ryan did all of this with no issues, and were enormously versatile in what they could do. The only hiccup we really had in the project was our ceiling, which we did replace. Once the ceiling put in and painted, it cracked in few places and had to repaired again, and repainted again. Came out the second time looking just fine, as Brad assured me it would. While this did set us back a bit, it all worked out fine.
        Given all the work, we are thrilled with the outcome. Cabinets, counter tops, LOTS of flooring, new appliances, a brick fireplace, wall expansion, new ceiling, etc...most of the main floor got a major face lift. Our neighbors and my family saw the final product and were stunned. What more can you say. These guys know what they're doing and they're great to work with.
        We are very pleased with Striking and will go back to them  again if we do more work. For our first ever remodeling project, this one was super successful. We highly recommend them as a company you can trust and will be very happy with their work.
    - Scot M.
  • A
    Butler Home Improvement
    unknown
    - Shirley S.
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Sunrooms / Patio Enclosure Builders in Columbia

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