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Pet Care & Health reviews in Columbia

  • F
    I provided the Assistant/Nurse with my dogs history to include allergies that have upset his stomach. I further explained that this is the first time he has drooled uncontrollably in fact he doesn't normally drool at all which was a cause for concern. She left and about fifteen minutes later the Vet came in. She did a mediocre exam as compared to my normal Vet, took his temperature then told me he needed a Full Diagnostic to include X-rays, Blood work and IV's for fluids. Bare in mind, my dog had no diarrhea or vomiting and was eating and drinking as normal. I quickly asked, "what is that going to cost me?" She said the nurse would be in to explain the fees. The Assistant/Nurse came in shortly thereafter with a long list of fees upwards of $1,000! There was very little explanation just wanted a signature to get started. In the back of my mind I thought...I must be the sucker desperately worried about the welfare of my sick dog so they are clearly taking advantage of what they were hoping was my vulnerability or lack of education with respect to my animals health. Unfortunately for them I am quite educated and can spot a scam from a mile away. I handed the paper back to her and said, "This is extensive, when I go to my regular Vet she gives him a shot for nausea and some medication to settle his stomach for $100 with a full exam not like the one he received here and he's back to normal in an hour. This would be a path one would take to identify Cancer or another serious illness and I feel as though I would be putting my dog through unnecessary tests and a $1,000 later for a simple stomach ache. Let's do the X-rays to rule out an obstruction, give him a shot for nausea...can you do that?" They took my dog back and I could hear him barking and whining while I was pacing in the waiting room. I saw the Assistant/Nurse and said, "What are they doing to him back there?" Twenty to thirty minutes later the Vet came to talk to me asking me when was the last time he ate as he had something in his stomach and should be digested within an hour. I told her it was food or treats as my dog is a grazer. She took me back to show me the X-rays. I was told in the initial exam that he was tightening up when she pushed on the upper part of his abdomen and was now saying his intestines were inflamed and full of gas causing the nausea. She again told me that her recommendation was to give him IV's for dehydration...the $1,000 treatment! I told her that I did not believe it was necessary so she said she would provide an Out Patient option for me. I then asked for my dog as he was in obvious distress...not at all how he behaves at his normal Vet. The Assistant/Nurse brought my dog and my new cost assessment this one was upwards of $350 to include a hydration pack of what was explained as an injection of a lot of fluid to keep him hydrated since the concern was dehydration. I declined that, signed the paper for a shot for nausea and a shot for pain or discomfort. All she wanted was a signature grabbed my dog and left the exam room. As I stood in the exam room I could hear my dog barking, whining and crying which he never does, ever! When my Vet provides an injection it is done with me in the room and he's always a champ! After about thirty minutes a new girl returned with my dog. I said, "it took all of me not to bust through that door as it sounded like you were abusing him." She said that he just wanted me and he did not have a problem with the injections. I told her that he never acts like that which is a huge concern to me. As I waited for my bill to be prepared my dog fell over three times in a very short amount of time after receiving the injections. The Vet came out to check his vitals and told me that she gave him a dosage on the lower end for a dog of his size. She did offer to keep him and watch him but I had very little trust that my dog was in the best most capable best description would be incompetent. He collapsed two more times while I waited for my bill which was dismissed as each dog reacts differently but he's fine and an unsympathetic "Well it can't be reversed." I paid my bill and was provided my instructions for his aftercare stressing that I should not give him any food or water for the remainder of the night and just a few ice chips in the morning...Really, you are so worried about his lack of hydration that you are recommending my denying/refusing/eliminating his water intake or are you creating dehydration so I have to return for IV's? Again, my dog was not vomiting nor did he have diarrhea and was eating and drinking as normal. Another couple asked if I needed help getting him in the car as he was clearly drugged beyond what was necessary for intestinal discomfort. He slept the thirty minute ride home and had trouble getting out of the car...eyes empty, lethargic and incoherent. We have been home for about five hours and he is passed out on his bed with his tongue hanging out of his mouth, slight trembling with shallow breathing. This Clinic is more concerned with padding your bill by recommending unnecessary tests and treatments that cause undue pain and stress to your pet than they do about caring for them. In my opinion their approach resembles that of a Student in Veterinary 101. The Vet seemed confused or reaching to find a reason for my dogs nausea still pushing for my agreement to a Full Diagnostic or that $1,000 payout. What I am left with is a dog that was better off before I took him there. I feel as though it is my duty to write this review so other pets do not endure what mine has. Avoid this place and have an Emergency plan prior to having an Emergency so you do not make my mistake.
    - Molly K.
  • A
    Mueller Veterinary Service
    They did a good job on my dog. They are real nice people. When I make an appointment they are always on schedule and everything, waiting room is nice and people are really friendly. The price is reasonable.
    - Peggy S.
  • A
    Southwick Vet Hospital
    They are good with the animals.  They take good care of them.  They try to make sure that they have the proper shots and everything that goes with that.  They are very thorough, and they send us notices to make sure we keep up with all of the medications that the dog needs.  Their prices are very reasonable.
    - MICHAEL H.
  • A
    St Louis Cat Clinic
    My cat has been sick since she was a kitten and after Dr. Joan Fresh at the St. Louis Cat Clinic treated her and she finally got well. Now I take her mainly for routine check ups. The fees varied since we had several different things done each visit. Dr. Fresh is wonderful and is very responsive to my cat.
    - DAVE H.
  • A
    The doctor comes out and gives a personal diagnosis of what is best for the animal. He will also call you and remind you of the appointment. They gave my dog a little present after grooming and I picked him up after work.
    - MARILYN J F.
  • A
    Metro-East DogWatch
    - Emily S.
  • A
    Mon-Clair Animal Hospital
    - Alissa V.
  • B
    Southwick Vet Hospital
    They are very personable, efficient.  We are comfortable with them.
    - MICHAEL H.
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Pet Care Providers in Columbia

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