Handy House Cleaning

B32 REVIEWS

Founded 2012

Angie's List certified badge

Hours

Sunday
7:00 AM - 11:00 PM
Monday
7:00 AM - 11:00 PM
Tuesday
7:00 AM - 11:00 PM
Wednesday
7:00 AM - 11:00 PM
Thursday
7:00 AM - 11:00 PM
Friday
7:00 AM - 11:00 PM
Saturday
7:00 AM - 11:00 PM

Company Contact

Serving Chicago and the Surrounding Area

Chicago, IL 60624

Description

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee...

Verified Reviews

32 Total Reviews
Reviews by Rating
A Rated
16
B Rated
3
C Rated
2
D Rated
2
F Rated
9
Read reviews by category
House Cleaning (26)Handyman Services (6)
Showing 1-10 of 32 reviews
C

RATED

01/03/2020

It was scheduled 10 days earlier for Jan. 2 at 10:30am. My tenant got a message on Jan. 1 saying the pro wouldn't be available till Jan. 3 at 6pm which means the pro would be in the house working till 10pm! We HAD to login into their app to reschedule. We were about to cancel it because we were told no one was available for our scheduled time frame, and we didn't feel comfortable with how it went ...

DESCRIPTION OF WORK
Deep cleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/02/2020

F

RATED

12/28/2019

A pro was to have reported to me at 1:00 on December 21. At 1:13 p.m. the pro had not arrived. Therefore I called the pro and inquired whether or not I could expect service. The pro told me that the delay was due to waiting for a ride. I inquired that since you are waiting for a ride, what time can I expect you. The pro hesitated in responding. So I instantly told the pro that I should have been n...

DESCRIPTION OF WORK
Three hours of general cleaning in a one bedroom unit to include: bathroom, kitchen, living room with dining area, and t-shaped hallway. I expected mopping of marble, ceramic and engineered wood floors; dusting of furniture to include all lamps in every room (wood and glass); wash toilet bowl, face bowl and tub; clean mirrors on all closet doors, and in bathroom; outer surface of kitchen cabinets and refrigerator door.

CATEGORY house cleaning

COST $82

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/22/2019

F

RATED

12/26/2019

Never finished. Woman did not return. Ruined my Christmas

DESCRIPTION OF WORK
Cleaning home

CATEGORY house cleaning

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/26/2019

A

RATED

11/14/2019

Michael was professional and timely, His cleaning was limited to 3 hours for 89.00, and I really needed help with my floors. Everything was done. I did want him to use my floor product but he had his own. I was satisfied with the job and would use Handy again if I needed them.

DESCRIPTION OF WORK
I needed a one time cleaning since my regular cleaner was sick. Handy had a one time offer

CATEGORY house cleaning

COST $92

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/06/2019

F

RATED

08/29/2019

This is a mixed review. THE COMPANY IS TERRIBLE and I would NEVER recommend it to anyone, I went with it because Angie's List is supposed to be good and credible but after this I will NEVER be using Handy or Angie's List again. The cleaning itself was great. The pro arrived on time and did a great job. The sales representative and customer service was HORRIBLE. When I booked the cleaning I told th...

DESCRIPTION OF WORK
Apartment Move Out Cleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/29/2019

F

RATED

08/19/2019

The professional stole our gun from a desk drawer. We found out before she left the house. Police were called. The gun located were she ditched it. She was arrested. Court date in September Handy refunded cost and added a credit for another cleaning.

DESCRIPTION OF WORK
Deep clean

CATEGORY house cleaning

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/09/2019

B

RATED

08/15/2019

Not great, after the women left I noticed things that were not done. It was not cleaned to my liking.

DESCRIPTION OF WORK
House cleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/07/2019

F

RATED

08/13/2019

Handy did not show up to either my residence or my father-in-laws residence. I booked them one day apart and they didn't show up for either. Horrible waste of my time. I am not impressed, in fact, I am disgusted with their lack of ....everything.

DESCRIPTION OF WORK
General Housecleaning.

CATEGORY house cleaning

COST $125

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/30/2019

A

RATED

08/08/2019

She showed up and got right to work. The house was a disaster from all the renovations going on but that didnt phase her. She was very professional but open to talking the entire time so she made things feel like she was an old friend who came over just to help me get the house back in order. I cant say enough good things about her. She was early to the appointment time by about 15 minutes which I...

DESCRIPTION OF WORK
House was extremely dirty from remodeling

CATEGORY house cleaning

COST $140

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/08/2019

B

RATED

07/17/2019

It will go better next time. Miscomunication.

DESCRIPTION OF WORK
General housekeeping

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/08/2019

Services Offered

Bookings for Cleaning services: House or apartment cleaning services, move in-move out cleaning, spring & fall cleaning. Bookings for Handyman services: Furniture assembly, TV mounting, and general handyman services

Services Not Offered

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General Information
Insured
Yes
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover
Senior Discount
No
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.