Closet Works

A 158 Reviews

Founded 1987 • Angie's List since October 2001

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
11:00 AM - 4:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM

Company Contact

2112 N. Clybourn Ave.

Chicago, IL 60614

Description

Recipient of 2018 Super Service Award for the 12th consecutive year. Providing Organized Solutions for Chicagoland for over 30 Years. 120 Employees ( No subs.) with 21 designers with an average of 14 years of organizational design experience. Showroom located at: 2112 N. Clybourn Ave, Chicago, IL. Cost is determined by the job. No travel charges. The manufacturing facility /corporate headquarter is located at 953 N Larch Ave, Elmhurst, IL...

Verified Reviews

158 Total Reviews
Reviews by Rating
A Rated
145
B Rated
6
C Rated
3
D Rated
2
F Rated
2
Read reviews by category
closet design (153)home and garage organizing (17)cabinet making (10)woodworking (8)custom furniture (4)home remodeling (1)office equipment repair (1)
Showing 1-10 of 158 reviews
F

RATED

04/12/2020

Bear with me here because this is going to be a long one. I recommend you read this entire thing because IF you use them, you’re in for a long haul and a lot of money. In summary, buyer beware. The project was initiated in October 16, 2019 and ended on March 23, 2020. The Task at Hand: We were updating 5 closets with lighting, and 1 closet without lighting. Total price of the job was over $10K. If...

DESCRIPTION OF WORK
5 Closet Systems and 1 Built-In

CATEGORY closet systems

COST $12,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/23/2020

Images

Photo for Closet Works - 2112 N. Clybourn Ave., Chicago, IL - 38495316

+1 More

SERVICE PROVIDER RESPONSE

Thank you for your feedback on your recent experience with Closet Works. We reviewed the feedback and we are sorry and apologize that your experience was not up to your expectations. When our management team found out about the issues during the initial installation we met and reviewed a plan of action to address the issues. We worked closely with your husband to review them and to notify him how ...
A

RATED

03/04/2020

The two installers were very professional. Everything was cleaned before they left. The master closet was challenging because of the roof line, but they managed to do a beautiful job. This is my second time using Closet Works, and I've been completely satisfied both time. I would highly recommend the company. Also Patti the designer, was on top of her game. Knew exactly what would work without ove...

DESCRIPTION OF WORK
Six closets were installed in a newly rehabbed home.

CATEGORY closet systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/03/2020

SERVICE PROVIDER RESPONSE

Thank you for taking time to share your experience with us. We are happy to hear your feedback. Thank you for your purchase and enjoy!
A

RATED

01/21/2020

Very Well! Everyone was very pleasant, professional and helpful. The closet was originally installed by Closet Works (CW) and we wanted to new fronts to match a new vanity that we had installed. CW had the original cabinet design still on record, sent a designer out to measure and determine whether current fronts were compatible-they were. They were even able to install our hardware on the cabinet...

DESCRIPTION OF WORK
Needed 18 year old linen closet fitted for new fronts

CATEGORY closet systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/21/2020

SERVICE PROVIDER RESPONSE

Thank you for your feedback. We are glad to hear about your experience and are happy to hear that you are enjoying your new organized space.
A

RATED

12/27/2019

The installation people were very good and very professional. They were on time, were very helpful, and they couldn't be nicer. I have used them for years and I would highly recommend them. I would definitely hire them again.

DESCRIPTION OF WORK
They redid a closet space into an office. Recently they changed out the drawers and put in more.

CATEGORY closet systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/27/2019

SERVICE PROVIDER RESPONSE

Thank you for your recent feedback. We are happy to hear of your experience. Thank you for your recent purchase. Happy New Year and enjoy!
A

RATED

09/12/2019

We can't say enough great things about our experience working with Closet Works. From design to install, everything was a breeze! Both the designers and installers are not only talented and good at what they do, but they are very passionate and take a lot of pride in their work. Lisa was our designer and she provided several ideas for our home office and master bedroom built ins. She really took h...

DESCRIPTION OF WORK
Home office built ins and Master Bedroom Built ins

CATEGORY custom cabinets,closet systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/11/2019

SERVICE PROVIDER RESPONSE

Thank you for your recent feedback. We are happy to hear of your experience and that you are enjoying your new organized spaces. Thank you for taking the time to let us know and for your business.
A

RATED

08/18/2019

My job was small but Closet Works took the project seriously. The design and execution produced a great closet.

DESCRIPTION OF WORK
Design and install a closet.

CATEGORY closet systems,home & garage organization

COST $800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/08/2019

A

RATED

06/28/2019

Molly's design was very well thought out. Peter arrived on time and worked non-stop to complete the job. The results were more than excellent.

DESCRIPTION OF WORK
Shelving/storage

CATEGORY closet systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/28/2019

SERVICE PROVIDER RESPONSE

Thank you for your feedback. We are happy to hear of your experience and we hope you are enjoying your new organized space.
A

RATED

06/22/2019

Our designer Jaclyn was amazing, she perfectly captured and met our closet needs by creating functionality in a tight space. Closet tearout and build was done promptly and to the result was high quality and met our needs!

DESCRIPTION OF WORK
Multi-closet tearout and rebuild

CATEGORY closet systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/21/2019

SERVICE PROVIDER RESPONSE

Thank you for your feedback. We are happier to hear about your experience and we are glad you are enjoying your new organized space.
D

RATED

01/05/2019

I loved the design and the price was competitive. I worked with Pam and had asked for a small change in the coat closet. I never heard back after that. A few months later someone from closet works kept calling but I was not happy with how things happened. I did not get the $25 gift card, even though they kept promising it was coming. It’s too bad. I would have been thrilled to give them the job. M...

DESCRIPTION OF WORK
I wanted a master closet design, coat room and a storage closet made

CATEGORY closet systems

COST $2,000

C

RATED

12/11/2018

The install and product are excellent. However, the company screwed up our financing. Promised 0 % for 12 months only to find out we were set up with interest bearing account. They refused to help us and di not correct the error. They refused to communicate with financing company they had set us up with. Very disappointed. Very unfair and they could care less.

DESCRIPTION OF WORK
Closets were installed

CATEGORY closet systems

COST $4,800

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/04/2018

Services Offered

Custom Designs, Manufactures & Installs Closet & Organizational Systems, Organize Closets, Offices, Pantries, Mudrooms, Laundry Rooms, Media Centers, Garages & Wall Beds, Hunter Douglas Window Treatments

Services Not Offered

Closet Doors

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Emergency Service
No
Warranties
Yes