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American Heritage Fireplace

in business since 1990

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About Us

on Angie's List for 11 years

American Heritage Fireplace has been serving our Chicago and Milwaukee markets for over 20 years. Our showrooms are always current and offer the latest technology in our industry. Most of our employees have been with the company since the beginning and we have seen a few even reach retirement. We offer experience and knowledge that can not be beat. Not just a guy in a truck but a fully insured and bonded company.

Contact American Heritage Fireplace

Phone Number

(773) 862-8200

Address

3054 N Western Ave
Chicago, IL
60618

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Ratings and Reviews for American Heritage Fireplace

A

Review: Fireplace Repair Service
1 year ago

Gas fireplace service

Awesome! Quick, courteous and very helpful.
Services Performed
- Fireplace Repair
A

Review: Chimney Sweeping Service
2 years ago

Chimney swept and inspected. Gas logs removed and gas line capped.

The technician showed up right on time and was very friendly. He was very thorough and informative about what he was doing and gave a detailed report of how everything went. I would recommend and will definitely use them in the future again.
Services Performed
- Chimney Sweeping
- Fireplace Repair
- Gas Fireplace Repair
A

Review: Chimney Cap Repair Service
2 years ago

Removal of existing clay fireplace tiles in chimney and remove existing crown on 100-year old house. Install custom-sized stainless steel liner in wood-burning fireplace and separate liner for furnace/hot water heater. Insulate chimney with Thermix and pour new chimney crown around new clay tile extensions and install new stainless caps.

We worked with Chris Mitchell on the estimate. Chris was responsive and helpful. We got quotes from a couple other companies including a lower priced option. American Heritage was able to meet us in the middle on price. The work at our house was done by Carlos & Ruben. They did a great job on keeping the mess out of our house when they removed the old tile liner. They explained all of their work along the way (about 4-5 days of work) and did a great job! We would use American Heritage again based on our experience.
Services Performed
- Chimney Cap Repair
- Chimney Repair
- Fireplace Repair
A

Review: Fireplace Repair Service
2 years ago

Fireplace gas leak repaired and unit cleaned.

Outstanding professional service by the service tech, Mark Paris.
Services Performed
- Fireplace Repair
- Gas Fireplace Repair
B

Review: Fireplace Repair Service
3 years ago

INSTALLED NEW DIRECT VENT FIREPLCE

WORK MEN WERE PROFESSIONAL TIMELY AND KEPT WORK AREA CLEAN
Services Performed
- Fireplace Repair
A

Review: Chimney Sweeping Service
3 years ago

Sweep chimneys, Replace dampers and seal chimney cap.

Great. Carlos was the primary service person. He was knowledgeable, friendly and efficient.
Services Performed
- Chimney Sweeping
- Chimney Cap Repair
- Chimney Repair
- Fireplace Repair
A

Review: Fireplace Repair Service
3 years ago

Installed new gas log sets in existing fireplace.

They handled themselves very professionally. I would recommend them to a friend.
Services Performed
- Fireplace Repair
D

Review: Fireplace Repair Service
3 years ago

Sold us a wonderful fireplace. We contracted for installation. We were disappointed

DO NOT: Do Not Use the Company's Expert Technicians to install the fireplace. Items were left uninstalled and other things incorrectly according to local building code. In a discussion with the salesperson, he stated that his experts could install the fireplace faster and better than the contractor. So we went with him. A meeting was held a week after contact, and it was another week before the installers came to the house--2 weeks after the appointment was made. However, upon "completion" of the work, the fireplace was installed flush with the studs, not leaving room for the fireproof wall material and the rock tile over that. The outer covering would have been almost 2 inches outside the installation. On top of that, the routing of the flue was not as described and the vent for the hot air was not installed at all. An electrical hookup was done inside a wall with the plug reachable by removing the computer works in order to reach it. The Fireplace person did offer to have a meeting a week after being notified of the difficulty and would then schedule a repair. This, however, would have put the "repair" two weeks after the general contractor (GC) finished the installation in a much faster, cleaner, installation. The fireplace people called us, the customers, to state that the TV we wanted to install was 2 inches too wide. If they had stayed on their installation and not worried about the TV, which the GC, said would be installed differently than first thought, and if they had only talked with the workers who were there, some things might not have had to have been done. The store representative stated that the expert "technicians are paid hourly and at a rate higher than general laborers due to their qualifications." The rep stood up for his workers which was good. However, a simple "I'm sorry!" would have saved a lot. For the installation to cost $3000+, we did not get our money's worth. DO: DO Use your GC to install the fireplace. A comprehensive installation booklet comes with the fireplace and the schematics for electric and gas lines are included. A competent builder can install it, a gas plumber can put in the lines, and an electrician can hook up the electrical. All for less than those who charge more for expert installation.
Services Performed
- Fireplace Repair
A

Review: Fireplace Repair Service
4 years ago

Service on 12-year-old vent-free fireplace

Ray from American Heritage checked, cleaned and serviced vent-free fireplace. Ray was very knowledgeable and professional. I'd definitely recommend American Heritage for any fireplace work. Glad I called them.
Services Performed
- Fireplace Repair
A

Review: Masonry Service
4 years ago

AH furnished and installed 2 36" direct vent fireplaces (1 Regency and 1 Empire). Installation involved venting thru a brick wall 8" thick.

Chris Mitchell (sales) and the installation crew (Jeff and his partner) are professional and the quality of their work is excellent. I highly recommend American Heritage.
Services Performed
- Masonry
- Fireplace Repair

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American Heritage Fireplace

Compare quotes from up to 3 ceramic tile installers!

About Us

Review: Fireplace Repair Service

Review: Chimney Sweeping Service

Review: Chimney Cap Repair Service

Review: Fireplace Repair Service

Review: Fireplace Repair Service

Review: Chimney Sweeping Service

Review: Fireplace Repair Service

Review: Fireplace Repair Service

Review: Fireplace Repair Service

Review: Masonry Service

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