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Hardwood Flooring reviews in Cary

Real People ~ Real Reviews ~ Real Results

  • The experience I had with them from start to finish was excellent! Mike and his crew were always on time and they answered all of my questions. Mike is very knowledgeable at his craft and responded back to me immediately when I needed something. My floors look beautiful!! I will refer them to everyone I know and definitely use them in the future!! Andrea Cary, IL
    - Andrea H.
  • Andrew provided a reasonable estimate to remove the existing 5" hardwood planks, remove any staples, and reinstall correctly in our living room, dining area and hallway. He told us what additional materials would be required and scheduled the job. He indicated it would be a three day job

    He arrived on time on the day he scheduled and spent the first day taking off the flooring in the main area and removing the staples on each board. He began reinstalling the hardwood the next day and determined that part of the problem with the original install was caused by various pieces of wood that had slight differences in the width. Suppose to be 5" but as much as 1/8" difference was noted (thanks for the quality product Lumber Liquidators). He therefore had to match the runs of wood as best as he could, something A-Z could not conceive of doing.  He did a fantastic job but due to the unanticipated extra work in matching of plank sizes, the job went into the 4th full day.

    When it came time to settle up Andrew stuck with the original proposal estimate even though it was more involved. With that I wrote the check out for a sizable different which I told him was a tip. He worked around issues on the fly and our floor looks great 1 year after A-Z Flooring destroyed our home. Thanks Andrew! You are great and a skilled craftsman!

    - Stephen B.
  • Installation performed by 3 men with thick accents. Said it would take 2 days but they completed in 1 day. Later in the year the wood pieces started to bow and shift on the floor creating large gaps. This contractor will not return calls or emails once they get your money. I was at Lumber Liquidator branch 295 and listened as one of their salesmen left Liviu (owner of the flooring company) a very loud and stern request telling him to call us. Nothing happened.  Lumber Liquidator sent an inspector over and the report came back detailing very shoddy workmanship. Staples at 52" vs. standard 12", ends of some boards not stapled,  Improper wood cuts and improper expansion around a banister. As our attorney has indicated, this report is very damning and will speak for itself.

    From what a salesman Lumber Liquidators indicated this company may be calling themselves Art Décor and the present time but they are still listed as being out of Lindenhurst

    We will now have to hire another contractor to repair this mess and let our attorney handle getting our those costs remedied through a legal action

    - Stephen B.
  • Everything went terrific. Paul and Wan were and the entire company were very nice! The owner Joe was great in providing all the information prior to having  the job performed. It's a messy job to perform, and after the work was complete they cleaned up very well, our home looked as if no work was performed, we are very pleased!
    - EDWARD H.
  • Danny and his team did a great job on my floors. I had water damage from a leaking fridge. They removed the damaged wood and replaced with new boards. The seams are flawless and unnoticeable that the wood was replaced. Before refinishing all the floor, Danny sanded a 3x6 section of the floor and put down 8 sample stains for me to look at for a day before they began. He coated them with sealer so I could see what it would look like finished. I went on vacation and they got to work. The job was done timely so the sealer could dry while I was gone. I had a sizable amount of floor todo with many varying edges. They installed new quarter round trim around the entire house that made contact with the hardwood.

    I came home to a beautiful modern hardwood floor. Job well done Danny! Thanks
    - Kris K.
  • The job turned out beautifully. Everything was excellent. We had some minor complaints with the flooring but they sent a carpenter back the following week and he repaired them to our satisfaction. They were very good. They were very flexible and very agreeable. The pricing was difficult because we never looked at the same thing in all the stores.
    - Robert R.
  • Very organized and professional start to finish. I changed dates two times and they worked with me just fine. On the day they recommended against a project and when it came time to pay he said pay whatever I thought was appropriate since they did less work then originally planned. Floors turned out terrific and they were a pleasure to work with.
    - ryan z.
  • Even though it was a small scope of work, Ryno Flooring stepped-up and provided the service at a reasonable price. The work was professionally done by very competent and friendly floor technicians who arrived on-time as promised. I would recommend Ryno Flooring as well as use them in the future for my hardwood flooring needs!!!
    - Michael J.
  • Set up estimate meeting on 1/13/14. Man came out on time, fairly pleasant and stated he would get me my quote either that night of next morning. Called Ariel the afternoon o 1/14/14 and was told they are busy and I should have it by end of the day. That is the last I heard from anyone. Never received the quote, a phone call or email. Guess my tile job wasn't important enough.
    - Phillis W.
  • Read online reviews of the Wizard of Wood Floors and was impressed.  From the moment we spoke with Mike Galloway, the owner, we know we were hiring the right contractor.  He was prompt with our appointments and honest with the best method of refinishing our floor.  Fred and his co-worker, who did the actual work, were clean and organized.  We used the Bona Dust Containment System and their hanging of the plastic to contain the small amount of dust that did result was excellent.  Fred always kept us informed of his daily progress and notified us if they were running late each day.  The floor was completed in the designated time.  We are very pleased with our floor and will recommend the Wizard to our friends.
    - Cheryl D.
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Hardwood Floor Installers in Cary

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