A-1 Safety Chimney Service, Inc.

A 1153 Reviews

Founded 1989 • Angie's List since July 2007

Angie's List certified badge

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
10:00 AM - 3:00 PM

Company Contact

350 Randy Rd. Suite 4

Carol Stream, IL 60188

Description

A-1 Safety Chimney Service, Inc. is a family owned and operated company that has been in business since 1989. We pride our selves on great service at a fair price. At A-1 all of our technicians are certified with the Chimney Safety Institute of America, and we are fully bonded and insured. We are accredited members of the Better Business Bureau, members of the National Chimney Sweep Guild, we hold the best of Lombard award for 2012, 2013&2014 and the best of Glen Ellyn award for 2012 ....

Verified Reviews

1153 Total Reviews
Reviews by Rating
A Rated
886
B Rated
137
C Rated
44
D Rated
28
F Rated
57
Read reviews by category
chimney repair (863)chimney sweeping (631)fireplace repair (299)chimney cap repair (204)masonry (114)dryer vent cleaning (77)gas fireplace repair (69)air duct cleaning (13)animal removal (6)home inspection (5)hvac repair (2)
Showing 1-10 of 1153 reviews
A

RATED

11/18/2020

They showed up on time. calling 45 minutes beforehand to verify appointment. They quickly inspected the chimney and told me what the problem was and the recommended treatment. I asked a few questions and asked them to perform a test with a hose to insure that what they were saying was correct. They did so and the water leak did appear. They did the repair work at that time and inspected on more th...

DESCRIPTION OF WORK
Water leak in fireplace

CATEGORY chimney repair

COST $850

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/06/2020

A

RATED

10/29/2020

We had a wonderful experience working with Anthony at A-1 Safety Chimney Service, Inc. Anthony came out to do an initial inspection and was extremely thorough. He spent time explaining the issues to my husband and I, showing us photos he'd taken and answering all of our questions. When Anthony came out to do the repair work, he was efficient and once again took time to discuss the work he had done...

DESCRIPTION OF WORK
Chimney repairs

CATEGORY chimney repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/29/2020

A

RATED

10/26/2020

A-1 did an amazing job & had great pricing! Called them because we heard something in the fireplace. They cam out that day & removed 3 raccoons, capped off chimney & cleaned it. CALL THEM!!! We will defiantly be using them again!

DESCRIPTION OF WORK
Heard animal in chimney/needed cap

CATEGORY chimney sweep,chimney caps,chimney repair,fireplaces,animal removal

COST $1,094

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/08/2020

A

RATED

10/17/2020

Chimney sweep & dryer vent repair/cleaning

DESCRIPTION OF WORK
Amazing job by the A1 team this past week. Will and Rey identified a disconnected dryer vent line that was a major fire hazard to say the least. I am so glad I asked them about the dryer vent cleaning. Will have them back to inspect it in a year.

CATEGORY chimney sweep,dryer vent cleaning

COST $1,358

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/08/1970

F

RATED

09/03/2020

I purchased a chimney sweep and inspection deal last October for a chimney that serves our fireplaces and also indicated that I needed a chimney cap installed on a second, furnace chimney. We ended up having to pay for a second chimney sweep and inspection (which is fine) and were quoted for significant work to both chimneys, which we couldn't do at the time. What was not ok is that they declined ...

DESCRIPTION OF WORK
Chimney sweep, inspection, and cap

CATEGORY chimney sweep,chimney caps,chimney repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/11/2019

SERVICE PROVIDER RESPONSE

You were quoted on extensive work & the chimney could & most likely is ion worse shape due to many contributing factors. It states right ion the paperwork signed by you that the prices & work scope are only good for 30 days. Which we hold prices much longer than that but when its bee a year & been through another winter we have to come back out to re quote. All of our technicians are certified and...
A

RATED

08/26/2020

Very well. The crew of 2 arrived early and finished the job within 2 hours. I originally had squirrels nesting withing the stack and water had damaged the ductwork with rust and ducting that collapsed. There was no flow for the carbon monoxide from the furnace, so I had to replace the system.

DESCRIPTION OF WORK
Replace chimney and ductwork

CATEGORY chimney sweep,air duct cleaning,chimney caps,chimney repair,animal removal

COST $2,690

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/22/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write such a great review! We are so pleased that you were happy with the services we provided & look forward to working with you in the future.
A

RATED

04/09/2020

Service call went very well. Anthony D. and Brandon arrived promptly and were very courteous. I explained to Anthony what services were requested and discussed quote recd ( including discount) for services from office. Anthony assessed fireplace and explained what needed to be done and then he went up on roof. Anthony explained about issues with chimney stack and he shared pictures which were very...

DESCRIPTION OF WORK
Maintenance check and service

CATEGORY chimney sweep,chimney caps,fireplaces

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/09/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write such a great review! We are so pleased that you were happy with the services we provided & look forward to working with you in the future.
A

RATED

02/25/2020

Very well because they were very professional and were able to solve the problem

DESCRIPTION OF WORK
Fireplace stopped working and they were to pinpoint problem

CATEGORY chimney repair,fireplaces

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/18/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write such a great review! We are so pleased that you were happy with the services we provided & look forward to working with you in the future.
A

RATED

02/19/2020

Neat/clean and efficient - serviceman kept us informed about each step of the process

DESCRIPTION OF WORK
Repair/replace gas fireplace

CATEGORY chimney sweep,chimney caps,chimney repair,fireplaces,gas logs

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/19/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write such a great review! We are so pleased that you were happy with the services we provided & look forward to working with you in the future.
F

RATED

02/03/2020

I had a leak in my master bedroom ceiling. I called a roofer and he mentioned that he "thinks" it may be stemming from the Chimney. So I contacted A-1 and showed them the leak and mentioned what the roofer said. I am not an expert so I did not know the root issue of the leak. A1 rep said that the roof planks needed to reseal flashing and torn saddle shingles which he quoted at $685 with a 3yr warr...

DESCRIPTION OF WORK
Fix a Ceiling leak stemming from Roof/Chimney area

CATEGORY roofing,chimney repair

COST $700

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/23/2019

SERVICE PROVIDER RESPONSE

This complaint was found unfounded by the BBB & all work done was correct & did fix any leaks with the chimney.

Services Offered

Fireplace, Furnace Flue, Dryer Vent Sweeps Stainless Steel Chimney Caps and Liners, Animal Removal, Masonry Repairs, Damper Repair or Replacement Gas Log and Contemporary Glass Fireplace Decor Brick repair, Brick Replacement, Tuck pointing etc

Services Not Offered

Ask for details

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes