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Auto Shop reviews in Carbondale

  • A
    They can fix anything, they fix it correctly and at a fair price. This place is the best! Honest, reasonable and knowledgeable. I've taken our cars/SUVs to DAC for years now with different makes/models. Dave, the owner, and his staff are great. When I hear from others about what they pay to have their cars repaired and then the repair is done incorrectly, I am thankful to have DAC here. Highly recommend!
    - Lily V.
  • B
    They did the work they quoted. They were about $600 higher than another estimate from a good rated company. I had the work done by them because i had to pay the $1000 deductible anyway and I thought they might do a better job. I noticed later they missed part of the damaged grill that should have been replaced. I never called them back since I didn't see it until 2 months later.
    - Henry H.
  • A
    Over the years they've done a lot of work for me. The owner runs the front desk and she takes time to explain exactly what she thinks the problem and the work they'll do for you. She's very thorough and I appreciate that.
    - Vicki K.
  • C
    I was overbilled and my vehicle was a joke in their hands. Later the steering column came loose near the floorboard because nuts had been loosened and I'm sure that the front brake job was a phony cooked up deal which I let pass just to see how far they'd go to pick my pocket and make a joke of me and our money.
    - Terry G.
  • A
    I had an excellent experience at Vogler Ford (their auto body division). Years ago someone hit my car door with theirs, leaving a spot where bare metal was exposed. Over time this became rusty, and I went to Vogler to see what they could do about it, as they offer free estimates on auto body work. I didn't care about the dent, but I wanted to stop the rusting. An owner/manager/employee (I don't know her position) explained how much it would cost if they did it and what was involved in the process. It involved way more than I imagined. The price she quoted was quite fair, but with my grad student budget I can't afford any unnecessary expenses. She could tell that I wasn't able to spend much, so she explained how I could remove the rust and stop it myself. It was incredibly nice of her to do that. She even got sandpaper out of the back and showed me how to do it, and then gave me the roll of sandpaper! I will definitely come here in the future if I need any auto body work. My experience demonstrates that this place is run by honest people.
    - Tony S.
  • B
    The people at Absher-Arnold are always very nice.  I wait longer there for an oil change than a regular oil change place, which is a little annoying.  They do have water, coffee and a TV to pass the time.  However, I had a problem when I asked them to remove the soft top and on my Jeep and replace it with a hard top.  They did not leave me all the bolts to the soft top, so I was not able to use it again.  They also broke one of the rear window wiper-fluid tubes.  I was leaking fluid in the back of the Jeep for weeks.  When I figured it out, I had to call around and have the part specially ordered.  There work on this was shoddy.  Now, they did good work on a mechanical repair, but with the long wait times and bad experience with the soft top, I am leery to go back.
    - Erica K.
  • A
    I was in Carbondale, Il. parked by Best Buy. When I went to get into my car, I could not find my keys. They were still in the ignition. I called Tweedys Towing and explained I had locked my keys in my car and I was on oxygen and had approx. 30 to 45 min. left on the tank. The wrecker was on a call and assured me he would get to me asap. He called back two times to make sure I was ok and let me know approx how much longer he would be. When He arrived, he easily unlocked my car, waited until I changed my oxygen tank, before he even went back to his wrecker to write out a bill. He was very professional and made sure I was ok before he left on another call.
    - linda m.
  • A
    I have used Gator for years on various cars and trucks I have owned. Their work is excellent, pricing is okay, and best of all- their honesty and explantion of work needed scores above everything. I rated punctuality a little low, but that is only because they tend to take longer to fix your car than orginally stated. However, I will gladly trade an extra day waiting knowing that I am dealing with honest people who tell me the truth, knowing that I will not get ripped off.
    - Robert H.
  • A
    Oakland Auto Repair
    Upon noticing a pretty disturbing rumble originating from my rear wheel upon braking, I became nervous. However, I am a recent college graduate and currently am struggling financially. I decided to continue driving my car and ignore the noise. A few weeks later, while driving my car, my brakes went out and I quickly realized my decision to ignore the noise was not the best choice. I stopped at Oakland Auto Repair mainly because it was right down the street. I had stopped there once before due to an absense of brake lights and they were able to cheaply and quickly replace my brake switch. With that in mind, I found myself, once again, in their garage.They asked me if it would be alright to take my rear tire off so they would be able to provide me with a proper analysis of the problem, as well as an accurate estimate. Once the tire was removed, they explained to me that it was a very wise choice to stop because my car was rapidly leaking brake fluid, which is apparently highly flammable. They proceeded to show me exactly what was wrong with my car and explained exactly what needed replaced. I am pretty much oblivious to everything that has anything to do with cars, so I found this walkthrough to be extremely informational and helpful. They were able to have the car fixed within 24 hours and they only replaced the parts that they had already discussed with me. As I have previously stated, I am not in the best financial situation. That being said, they allowed me to pay in installments which was a huge help and alleviated much of my concern about how to afford such a major repair. From now on, the only auto shop I will be going to is Oakland Auto Repair.
    - Lyndsay P.
  • F
    When we finally heard back from someone and we told them that we no longer wanted the automobile and no longer wanted to do business with their company they told us that we would not be able to have back our down payment and we would probably have our wages garnished for the amount of the automobile because we were the ones not living up to our part of the contract and that no one at the company had to return any of our phone calls since it wasn't a dyer emergency.
    - Angel E.
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Auto Shops in Carbondale

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