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Auto Service reviews in Buffalo Grove

  • C
    I'll never know. They never responded to my request for a quote. I made sure to ask them to tell me if they did this kind of work; they simply ignored me. Requested the quote on 11/24; as of 12/6, I have heard nothing. I figure, if they're too busy or whatever to even respond to a quote request, how will I get in touch with them if I'm unhappy with the repair/installation? How will they handle it if things don't go perfectly? Responsiveness is a key part of reliability. Because they never actually did any work, I'm only grading them a C, rather than a D or F, but definitely F for responsiveness and professionalism!
    - Kyle J.
  • A
    Executive Auto Shippers LLC
    Went as smoothly as you can get. The only problem was communication from the driver. I had to take the initiative to find out when the car would be picked up and delivered. Also, the driver told me at pick-up that the car would get to me by Monday, but then ended up taking until Tuesday late afternoon. It just didn't go as smoothly as I had hoped...nothing detrimental..but still had to alter plans as a result of not having the car when I expected.
    - Ewa T.
  • A
    Arlington Heighs Toyota
    Service was free of charge. There was no charge, because it was covered under the initial purchase. Responsiveness is very good. Quality was fine, I really haven’t had any repairs to speak of on the 2 cars that I bought from them. The employees are pretty nice! They are very organized, they do what they say they are going to do and are very punctual.
    - Charles K.
  • A
    Wheeling Auto Center
    As always, the staff at Wheeling Auto Center serviced my vehicle as if it belonged to one of them. I have been a customer for many years. They have kept my eighteen year old vehicle running like it was brand new. No one touches my vehicle but me and the staff at Wheeling Auto Center.
    - Joseph F.
  • B
    Quality Auto Reconditioning, Inc.
    They did a great job. They did the car really well. We were pretty happy. It was a little extra because there was more work than what the deal held. They should stick to the offered price to get an A. They should be more accurate. Price was pretty good.
    - Tamaron C.
  • A
    Very good experience.  Having had my car detailed on two different occasions at two different places (one good experience to an extent, one pathetically poor), i asked my mechanic if he knew of a good place to get my son's car detailed (a Christmas gift).  He suggested Delta Sonic as one that he had used so I tried it.
    A good experience in terms of the results were within my expectations and timely, the pricing was appropriate and I wasn't blatantly hit up by the manager for a tip as happened at both the other occasions.  I did leave a tip but no one asked nor looked like they expected one.
    Next time I have to detail a car, this is where I will go.

    - David D.
  • A
    Had previously tinted the windows in our home about 20 years ago (not by Dave). We had a window where the tint was bubbling badly. When I called Dave he was on another call. He called back within 5 minutes. An appointment was made to accommodate my schedule. He called the day before to confirm and showed up promptly on the day of service. He removed and replaced the tinting to our complete satisfaction. It's a pleasure to see someone like Dave who takes great pride in his work.
    - Edward N.
  • A
    Arlington Toyota
    I want to rave about my positive experiences with the service department here. I purchased my '11 Rav4 new elsewhere but I've come here for all maintenance. I'm extremely pleased with Arlington's approach. They make & keep appointments and deliver timely results (I wouldn't be me if I didn't wish they'd finished up faster on some visits but I'm not complaining). They've dealt with me professionally, fairly & cost effectively - my car now has 112,000+ miles and Arlington Toyota has only ever recommended & performed routine maintenance (plus replaced tires, battery & wipers). I'm going in for my first brake service today!
    In 2012 I stopped in without an appointment because my warning light came on. Ted Davis, a service rep (I've liked all the service reps here) listened to me describe the problem, immediately accurately diagnosed it and immediately had it fixed before it went into his shop for service without charging me or costing me additional time! I highly recommend Arlington Toyota for service! I intend to purchase my next new car here when the time comes. I love the way this dealership rolls!
    - Cathy M.
  • A
    Bluebird Locksmith LLC
    My front door lock would not close or allow us to open/shut the door. I called Bluebird Locksmith as they had a good Angies list review and are located near my house.
    He told me he would be here within 30 minutes.
    He arrived promptly, he fixed and replaced my latch (and upgraded it to a better quality one that you cannot purchase at a bix box hardware store).
    He also pointed out a problem I am developing with the door frame that requires a carpenter. I would never have realized it had he not taken the time to educate me.
    Overall, I was very impressed and once I mentioned Angies list he gave me a nice discount from their usual rate.

    - Steve K.
  • A
    Elite Towing and Hauling

    Before you call anyone else - call Elite Towing & Hauling!!!!!!!!!  I called several places that wanted a lot more money to tow me a few miles away to my auto repair guy.  Todd not only quoted a price that was lower than all the others I'd called, he told me it was lower still once he arrived and had worked out the mileage.  He didn't have to do that and we all know most people these days WOULDN'T do that, which is sad and says a lot about the type of person you're dealing with.

    Todd is not only honest, he was quick to respond to my call, quick to get here and quick to get the car hooked up.  But the best part of all is that he has a flatbed he gently pulls your car onto.  Anyone who has seen their car hoisted up and dragged off like some sick animal, knows how painful that is to see.  Flatbed is the kinder, gentler way to see your car off.

    Thank you, Todd!  I will use your services again and recommend you to everyone!

    - Maureen B.
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Auto Services in Buffalo Grove

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