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Find Top-Rated Bolingbrook Snow Removal Services

There are 2 top-rated snow removal services in your area.

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Snow Removal reviews in Bolingbrook

Real People ~ Real Reviews ~ Real Results

  • Called and spoke to the business owner and he stated that he would come to the property that day to provide an estimate. Waited 10 day and he failed to show or call, so I followed up. He stated that he was busy and would again come out again the same day. Not surprisingly, he never showed or bothered to call. Maybe he is busy, but he is definitely too busy to earn my business.
    - Daryl M.
  • They come when they are scheduled, never missed a day. The lawn looks great. The only things wrong are the jobs I didn't request and I wished I had. I feel they are too expensive, but after comparison shopping this spring they seem to be solidly in line with other companies.
    - THERESA F.
  • I had been with Benito's since 2012 and had been very pleased with their service. One of the reasons I retained their service in the beginning was because they did not use stand-on mowers for residences. The services they provided (mowing, fertilizer and weed killer applications, edging, and snow removal) were all done professionally. I had no complaints at all. This is also the reason I didn't mind paying more for these services ($35 for mowing and $35 for snow removal) than I paid previously for the same tasks from another outfit. I don't know what happened this year. I had been away for a couple of months and I know it rained quite a bit this Spring. When I returned, I noticed a lot of ruts on my lawn, and grass completely dead where the grass had previously been a little thin. My neighbor told me that they were using stand-on mowers while I was away. After I returned, I saw them using the stand-ons. I confronted one of the workers, and he told me that Benito's had changed to ALL stand-ons. When I complained, he brought out a walk-behind mower and finished mowing. I contacted Benito's via email and was told that they indeed use walk-behind mowers in residences and, in fact, had changed to ALL walk-behinds. I also complained that grass clippings were not removed as they used to. I was told the workers should have done this and that they would be reminded to do so. The following week the walk-behind was used and grass clippings not picked up. I wrote again, and was told that they would be reminded to pick up the clippings. The next week, the worker again was using the stand-on mower and did not pick up clippings. As for snow removal, I realize this past year the snow was unusually heavy. One day when we were expecting a big storm, snow was cleared very early in the morning. Later in the day after the street was cleared, I had to get out of my driveway so I had to clear the heavy and icy snow from the end of my driveway. I also cleared all the snow in the driveway and the front walk as it had snowed quite a bit after Benito's cleared the snow. Benito's agreement was that snow would be cleared from my front walk (I'm on a corner), but not from the side. That was not a problem as the Village always cleared the side. Later in the day, someone from Benito's came and shoveled a small path on the side. The Village came along later with their machine and cleared the side. I was double charged by Benito's for that day when I had cleared most of the snow myself. I did complain and that second charge was removed. I don't know what has happened with Benito's service, but there were too many disappointments this year to continue with them. I might as well go to another service even if they use stand-on mowers; at least the charge will be $25 and not $35. Previously, I also paid $25 for snow removal from the driveway and both front and side walks. I guess we don't always get what we pay for.
    - Nancy A.
  • I've been using Benito's Landscaping services for about 2-1/2 years now and am very pleased. The crews they send work so hard and do a perfect job. I sign up for whatever services I want for each season and they come out automatically.

    A year ago they built two 4 x 4 garden beds for my organic vegetable garden, and planted everything for me. Turned out great. I was so proud of it.

    This last horrible winter they showed up every time it snowed over 2and quot; to plow and shovel. I have a very large driveway and live on a corner lot with lots of sidewalk, so it's no small job. We had so much more snow this winter than last year, so this service to me was well worth the cost and was essential to my well being during these awful months.

    My only suggestion for them is to work on communicating better with their customers. They are almost totally unresponsive, which can be quite frustrating if you have questions or want to request new services. Not very professional.

    I'm a first time home owner and have no basis for comparison of landscaping companies. I really didn't know what to expect when I first hired Benito's, but it's been a good experience overall and I plan to stick with them. And the quality of their work and professionalism of their crews is really top notch. A+.

    - THERESA F.
  • Fantastic from point of contact to completion! We had not moved into our new home yet and we knew the driveway was covered in ice and snow. We would be moving in a couple days and had to get it cleared for the truck and movers. Within hours of contacting Troy he had already made it out to our new home. Now we were still living in our apartment an hour away so Troy was on his own. He contacted me because the gate to get through the driveway to complete the snow removal was frozen solid shut. We agreed that he would heavily salt the frozen area then come back again tomorrow to see if that was enough to loosen the gate. He also came up with some other options to try if the salt didnt work and assured us that he would make sure we could get our moving truck through the driveway. So the next day came and when I got the call from Troy he had good news. The salt worked on the gate so he was able to open it up and plowed the entire driveway. Then he salted to help keep the area as safe as possible for our move the next day. We were so thankful and relieved! I would use and recommend Troys services ANYTIME. This is an honest, respectable, dependable, and hardworking person who knows how to treat his customers. We were in a bind and had to trust a complete stranger but he came to the rescue in a huge way! Thanks Troy
    - Jennifer B.
  • I was satisfied with all services performed, especially with the snow removal. I was concerned because the driveway is a fairly steep incline to the garage. However, whenever I entered or exited the driveway it was cleared of snow and ice.
    - Eileen R.
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    - Harold H.
  • Bad
    - Palma P.
  • unknown
    - Mark K.
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    - Elena W.
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Snow Removal Services in Bolingbrook

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