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Carpet Cleaning reviews in Bolingbrook

Real People ~ Real Reviews ~ Real Results

  • Is this company out of business but didn't tell anyone? I contacted several companies with good ratings on Angie's List and Smudge is the only company that has not responded. I emailed them on 9/11 then left a voicemail on 9/12. Nothing. At least a courtesy call back would have been appropriate. I have found another company.
    - mark w.
  • The team that came for the cleaning exceeded expectations. Not only were they friendly and polite, they worked efficiently and even moved furniture, instead of just working around. Then they made sure that everything was placed back into its original spot! Wow, fantastic service! (Sometimes I still can't believe it.)
    - Mary G.
  • Both times the wall-to-wall carpet cleaning was done quickly and efficiently with no mess. The results were perfect, Same for the the area rugs/carpets they cleaned in their pant. Upon delivering the cleaned rugs they placed them on the floors for me (three were rather large so that was especially appreciated). This year I only had the wall-to-wall carpeting cleaned (stairway, 3 bedrooms, short hallway -- $90), as the area rugs still looked great. However one rug in the basement smelled bad and had evidence of cat urine stains on the underside. They said cleaning would make it look better but the urine odor would never completely disappear and would only attract the cat again. They recommended that I discard it, which I did.
    - THERESA F.
  • It went great. I was able to schedule a time that was convenient for us. He showed on time, explained completely what he was going doing, what he was using and what order he would do the rooms in. Anthony was very pleasant as well as professional. The carpet and chairs look great. I wIll be using Quality Carpet Cleaning again for sure..
    - Richard S.
  • This is a repeat of what I just mentioned in what the provider did.

    It went very well.  The carpeting was cleaned professionally and he did exactly what I asked.  Today I am putting things back in the rooms and it looks fantastic!!

    All the stains that I used to have are gone and that was one of my main concerns plus the regular dirt that 2 years have accumulated
    on my light colored carpeting.

    He had paper booties on his shoes.  He wiped everything down and left my floors dry.  (it was a day that was pouring rain).

    He also left my furniture in good positions to allow the carpeting to dry.  He informed exactly what he did.

    Definitely I would recommend Pat Cantore from Modern Carpet to do your carpet cleaning.  I will have him back!!
    - Sheila H.
  • These guys were great. I had a flood last week. It was one of those frosty nights right before winter, and the pipe that lead to my outdoor hose burst...inside my house. Long story short, the pipe leaked overnight in my basement, while we were asleep. 

    Woke up in the morning and the basement has 3 inches of water. I've been a homeowner for 7 years- this was my first experience of the dreadful feeling of walking in water in my own basement.

    So...did the obvious thing. Turned to Yelp, which is actually on my phone for other reasons. Namely: restaurants, coffee shops, etc.

    These guys showed up the next morning. Mike (one of the two techs) did a professional job at letting me know the entire process, from A to Z. He let me know which items could be saved from the damage, and what needed to go.

    Throughout the whole process, they made sure that everything was taken care of. They really knew their stuff, and both techs (Mike and Dan) were very careful with my super expensive furniture. 

    They hauled away all the debris- I didn't even have to worry about the trash. Pretty helpful, actually. 

    I'm an accountant, and I work in the city. I'm one of the most anal and annoying people out there, and Prodry had the patience to explain everything, even when I would ask a question 2, or even 3 times. These guys were super detailed. 

    Check out the other reviews. I'm sure there are decent companies out there that'll do a good job- but what got me was that these guys treated me like I was family. Every little detail- the tech was concerned with. 

    We actually had a choice between Prodry and a big-named flood restoration company. Glad I went with these guys. 

    Seems like they're local, and I guess that's what makes them stand out from the national brands that are also out there.
    - Daniel P.
  • They were a no call no show. My wife called multiple times this morning. They were supposed to be here at 8am and never showed. They never answered the phone so my wife had to leave several messages. The guy was nice enough when he was giving us the quote. I do not feel like they are very professional.
    - Al S.
  • It has taken me a long time to get to this review but better late than never.  Anthony was great to do business with.  His response was quick and wait time to do the actual cleaning was acceptable.    His manner was friendly and very professional.  He was able to answer all my questions.  He cleaned some heavily soiled carpeting and they turned out better than I expected and dried quickly.  I could not have asked for better service.  I would use Quality Carpet Cleaning again and highly recommend them.  Thanks for a great job Anthony!
    - Dee P.
  • The job went extremely well.   My initial conversations with Keith were good.  He was very accommodating and pleasant to work with.  Christopher actually performed the work and did an excellent job.     I've worked with other companies that have come in with full crews and did not do nearly as well as the one man crew of Christopher!    I would recommend them highly and plan on calling them back to finish my remaining rooms.
    - Brigitte P.
  • He did it well. He explained everything and also the possibility of rodents getting into the house due to some spacing between the duct and concrete. Immediately bubble sprayed it. Will definitely use him again.
    - Maryjane S.
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Carpet Cleaners in Bolingbrook

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