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Find Top-Rated Bloomingdale Leather Repair Shops

There are 1 top-rated leather repair shops in your area.

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Leather Repair reviews in Bloomingdale

Real People ~ Real Reviews ~ Real Results

  • This company tried to fix two red leather chairs that we had.  They took them to their shop to do the work and returned them 10 days later.  The chairs looked good at first.  Less than two years later the chairs look worse than they did before the repairs.  The leather is rough and peeling.  I tried to contact the company via the email address they supplied.  After not receiving a response I called them and they indicated that they had sent me an email.  I checked and they had used an email other than the one they gave me and it went into my spam.  I replied and sent them pictures of the damage to the chairs and waited for a response, indicating that I was quite upset about the work.  After several days of no response I sent them an additional email, mentioning that I was going to file a report with Angie's List  if I did not hear from them.  This upset them to the extent that they sent me an email that was very uncaring and very disrespectful of customer's concerns. They seemed very unwilling to accept responsibility for their poor workmanship.
    This is an excerpt from the letter that was the last one I received from the company.
    T hen I find your message that informs me you will report my response on Angies list? Talking about shooting yourself in the foot lady:The matter is hereby resolved since threatening with Angies list will not be used against me in my dealing with customers. It does not matter if I would have offered you to do the work again for free, at a 50% discount (while prices have gone up significantly), or given you a partial or full discount.  I just think that perhaps next time you deal with a service company, you may just give them their own fair chance, without thinking you have to handle a stick. My business is most successful, partially because I take care of my customers. But I take your comment most offensively and allow you to write on Angies list about my company. Now I go back to my happy life, ivar Ivar VankemenadeFibrenew Chicago NWWe Fix Leather 630 855 5751www.fibrenewchicago.com
    - KAREN M.
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Leather Repair Shops in Bloomingdale

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