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A&E FACTORY SERVICE

Angie's List since August 2005

C Rated | 41 Reviews

Description

NO SUBS. COST DETERMINED BY THE JOB. TRAVEL CHARGES APPLY....

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Air Renovations LLC

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Verified Reviews

A few reviews for this pro…

F

RATED

02/02/2015

If I could give zero stars I absolutely would  Horrible customer service, the techs do not have a clue, the promised times to show up are never accurate, they are always 2 hours late and they completely misrepresent themselves..  Awful!

DESCRIPTION OF WORK
Attempted to fix dryer.

CATEGORY appliance repair

B

RATED

09/30/2013

Good, but scheduling was an issue. It was not the repairman's fault, he had to go where he was scheduled. They were two hours past the time.

DESCRIPTION OF WORK
Repaired handle on new dishwasher

CATEGORY appliance repair

D

RATED

04/14/2013

The technician came out on March 25 and diagnosed the problem as needing a new wax motor and main control. The parts needed to be ordered. He said he could arrange to have the parts shipped to the company rather that to me (issues with UPS delivery in my building). My credit card was charged $395.00 We scheduled the next repair call for three days later. I took the day off from work. The day befor...

DESCRIPTION OF WORK
There was so much wrong with this experience. My Magtag Neptune washer was not spinning out properly. I called my preferred repairman who said he wouldn't touch it because of the nature of the issue and to get service through Maytag. Maytag recommended A&E. Through some internet research I discovered that there have been significant problems with this make and model.  Don't use the service.

CATEGORY appliance repair

C

RATED

01/23/2013

This summer, I had a bad experience with them. My air conditioner, which had been maintained for 15 years by them, broke down. They kept making small corrections to it that wouldn't hold up, so I called them back, and their suggestion to me was to buy some fans. They said they'd try to figure something out, and I finally told them to stop my contract. I got a new air condioner with a new company a...

DESCRIPTION OF WORK
They come out and service my appliances that I've purchased through Sears.

CATEGORY appliance repair,heating & air conditioning/hvac

D

RATED

01/08/2013

The technician was scheduled to arrive between 8am - 12pm and didn't get here until 12:15 (he did call to say he was running late.) He did not have any base plate with him.  His sole purpose was to get the information off the machine and "prove" that this was ordered from Lowe's when I said it was.  Since we ordered online, I had to call my husband at work and get the receipt e-mailed (interruptin...

DESCRIPTION OF WORK
Sent out by Lowe's to do warranty work on repairing a dishwasher that arrived damaged.  I was told by Lowe's that this technician was coming "to replace the base plate" on our dishwasher.

CATEGORY appliance repair

Services Offered

REPAIR FOR SMALL & LARGE APPLIANCES.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
NO
Emergency Service
No
Warranties
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