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Air Duct Cleaning reviews in Bellwood

  • A
    Lowe's Air Duct Cleaning
    Technician was punctual, very professional and friendly. Before entering the house he removed shoes to keep floors clean. He explained in detail each step in cleaning the vents. He did a very thorough job then cleaned all debris.  We were very pleased with his work. We would recommend him to others.

  • F
    Green Air Care

    It went horrible!!!. The first step was duct cleaning, as part of getting the AC unit installed by them. The duct cleaning crew arrived about one hour later than had been promised. The next step was to get the AC unit installed. The 2-man crew took 9 hours installing a simple AC compressor unit in the back yard. We have a single family home that had previously had central air so we don't understand why it took them such a long time. During the installation, we asked if the coil system should be installed over our already existing down-flow heating unit instead of under it. The installed assured us that the coil system could sit on top of our down-flow unit and cool the same as if he had installed it under the heating unit. I don't know if the installers were simply wanting to avoid having to remove the heating unit and found it easier to simply put the coil system atop the furnace. As we suspected, the AC unit was not cooling the house at all. The only thing that we were getting was small amounts of air, as all we had was a simple fan. I called Green Air to come out and inspect their installation, since the AC unit didn't seem to be operating as it should. Green Air finally agreed to send out a technician to look at the problem. The technician didn't bother to check the AC unit or any of the installation work that the company had done. Instead, he simply stated that our vents were too small and that there was nothing for him to do and he left. I contacted Green Air and asked to speak with a supervisor. At this time, I was transferred to someone named Eric. He stated that he was a supervisor. As I tried to explain our issue and concerns, Eric kept talking over me. He than proceeded to suggest that we might need an additional AC compressor unit installed to cool the second floor, where bedrooms are located. I informed him that our house was not that big and that the salesperson that they had initially sent out stated that the AC compressor unit was more than adequate to cool off the entire house. At no time did the salesperson or the guys that did the installation make any mention of our vents being too small. Eric, the supervisor, proceeded to try and sell us on buying an additional unit or having the house ducts aerosealed, which would have incurred an additional expense to us.

    Seeing that I was getting nowhere speaking with the supervisor, we decided to call a different company to come out to look at the AC unit, etc. We were informed by the new company that the coil system should not sit atop a down-flow heating unit because it would never cool properly and could potentially cause the heating unit to corrode with time. The new company took out the furnace and moved/placed the coil system underneath the furnace. After that was done, the AC unit worked as it should and cool air comes out of every vent, including vents in the second floor. We ended up having to pay an additional $700 to correct Green Air's mistake.

    I contacted Green Air regarding obtaining a refund for the $700 that we paid the other company. Green Air stated that, aside from the copy of the receipt for the $700, they would need to come out to our house and "inspect" the work that had been completed by the other company. I took half a day off from work so that Green Air could come out to "inspect" the work. They gave me a 9AM-12PM window. At 11:30AM, I received a call from Green Air that the representative was running late and would be arriving after 1PM. I informed them that this was not acceptable and would need to reschedule. Eric (stated that he was the owner of Green Air) arrived at our house on Saturday, August 29th to 'inspect" the work the other company had done. Eric proceeded to argue that the other company had not done the work properly and it became very apparent that he was trying to intimidate us into not pursuing a refund. He kept trying to talk over me and it was apparent that he had no intention of refunding us the money that we paid the other company to correct Green Air's poor work. He stated that he had a $30 million company and had plenty of lawyers to defend Green Air. Eric also stated that he could call the village and have an inspector out to our house and that we could be fined for not having the work "properly done". I informed him that we would not be intimidated and that he needed to leave our house. We purchased our home within the past year and there were no problems reported in the utility room, where the furnace is located.

    I would urge any one considering to do business with Green Air to beware and think twice. And do not let them try in intimidate you.

    - Alfonso M.
  • C
    Breathe Clean Solutions
    Did not use this service.
    - Sharon G.
  • A
    Freedom Heating & Cooling
    Excellent.  Great job.
    - FRANK H.
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Air Duct Cleaners in Bellwood

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