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Pediatric Care reviews in Belleville

  • A
    St. Clair Pediatrics
    Very helpful and helped me save money by getting shots at this appointment that were due in a few months in order to save me time and the expense of an additional office visit. Very nice and very helpful.
    - Nancy H.
  • A
    Forest Park Pediatrics
    In general, we love Forest Park Pediatrics. I'll get back to that in a moment, but first, I have to relay what was a less-than-satisfactory experience with our son's last appointment. We had scheduled several weeks ago an appointment for May 10, for our son to see his pediatrician for his 4 year-old check-up and shots. But when we arrived to sign-in, the woman at the front desk told us that she didn't have our appointment in their system, so we could not see the doctor that day because she was already over-booked, having just gotten back from vacation. We were very disappointed and frustrated. My wife had to schedule a precious day off from work to be at this appointment, and it was a huge inconvenience for us not to be able to see Dr. Schmandt (who again, had nothing to do with this clerical error.).
    This was not an error on our part. My wife notified me the day she scheduled the appointment, and we both had it in our calendars. But the staff said there was nothing they could do, and aside from our doctor's nurse, who came up front to try and sort things out, the front desk personnel seemed rather unapologetic for this huge error and inconvenience. To make matters worse, we were told that our son could not get in to see his doctor until the end of June at the earliest. Our son is our only child, and we had been waiting months for this May 10 appointment to address several issues about which we had questions and are curious, with his doctor. And then to be told that we had to wait almost two more months for an appointment was again, very frustrating.
    We were told at the time, that we could get in for an earlier appointment with another of the doctors on staff, but we naturally prefer for our son to see his regular doctor, who obviously knows him best.
    Aside from this very unpleasant and frustrating experience with the front desk staff, who are normally cordial, although not overly-friendly, we are very happy with the facility and especially, Dr. Schmandt and the time and care she gives our son. I believe she used to head the pediatric department at Cardinal Glennon, a very respected children's hospital. And she is an excellent pediatrician. We also like her because she isn't a big fan of prescribing medicines to treat childhood illnesses that are better left to run their course, thereby strengthening the body's immune system.
    And when we have a general, or even a specific question, we can always call the office, and one of the nurses on duty will field the call and give us the information we need. The wait for this service can sometimes take a while, especially if calling between their busiest hours (10 a.m. to 2 p.m., I believe.). And if calling after office hours, we can call Dr. Schmandt's exchange and a pediatric nurse, usually from St. Louis Children's Hospital will field the call, and leave a message for Dr. Schmandt the next morning so that she knows the situation.
    So, in closing, we are very happy with Forest Park Pediatrics, aside from the scheduling error that caused us such inconvenience. And Dr. Schmandt is great! PS. So are the other pediatricians, some of whom we also met on previous appointments when Dr. Schmandt was unavailable for an unscheduled appointment.

    - Gary M.
  • A
    Enrico Farinas MD
    I really like that they have someone on-call at all times. No matter what, either him, the other pediatrician or the head nurse practitioner has on-call phone and within an hour, they will call you back. If you can explain your problem over the phone, you don't have to come in. When you do come in, they're very professional. They're quick about it. The doctor doesn't just come and give a once-over and walk out of the room. He is the one that's going through everything step by step.
    - Chad G.
  • A
    Tulay Dincer MD
    Pretty good.  I took my son b/c I thought he had a sinus infection.  After being evaluated by Dr. Dincer, she order some additional test to see if he has allergies.  At the time of this review, we are still awaiting the results however, I am very please with this doctor and her staff!
    - Renata S.
  • A
    TLC Pediatrics
    He went there two or three weeks ago.  I just feel they are very compassionate.  It's just one of those things we get a gut feeling when we need somebody and it was a good gut feeling.  I had to deal with some doctor issue with my grandmother so I watch very much how the physicians and the staff react to the patients.  In a thousand, they react back.  It's instantaneous reaction back because the little ones don't have that kind of care.  He had a very good reaction back to them.  They are all very kind and great.  I do not know what their pricing is because my daughter pays them through her insurance but they've been very good with working with the insurance and making sure that things are covered as well as he gets any equipment that he needs.  I've not heard anything negative from my daughter as far as billing goes.  They are able to work with the insurance.
    - Marcia F.
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Pediatricians in Belleville

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