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Dog Grooming reviews in Batavia

  • A
    Petco
    They did a great job. They were great. They are very professional. I got right in. Yes, you make an appointment. He is ok with it. Shots are a whole new experience for him. You don't make an appointment, you just show up. We adopted the dog, and all the shots were taken care of.
    - Nancy k.
  • F
    Mr Scott Groomer
    Firstly, they don't require shot records to groom dogs - several dogs were coming in when we arrived, but they say that is not "boarding" so don't require bordetello (spell) shots. The gal looked at our dogs and said we hadn't touched their legs or bellies with combs or brushes - that they were "too matted to get my comb through" and all she could do would be to basically shave them. We have owned these two Bishon Frise for 7 and 8 years respectively and are experienced in their grooming needs (unfortunately, the groomers we normally use and who scissor cut them was not immediately available). I know from experience that they must only use the shears and the "comb" she spoke of would be clipped on the end of them - it is easier and faster for the groomer, but not a better cut. The gal was loud, rude, unprofessional and arrogant in telling us - basically - that we don't know how to take care of our dogs. In honesty, we had gone longer than usual in getting them groomed and with all the snow and the dogs' love of romping in it, there were some mats that we had not taken out. But when I told her her I had combed them just last night, she said, "You didn't touch their legs" I really don't like being called a liar when I KNOW what I had done. I sincerely believe it would have taken a little more time and trouble - to do them right, but this gal didn't want to do that. She even made the asinine statement that she couldn't shave their legs and not the rest because "the legs would never grow back out to match the body". Funny, how they have both had surgery and had legs shaved for that and they grew back out - guess shaving them for grooming is different than shaving them for surgery! All in all, a terrible experience and I am only thankful I found out what the attitude of Mr. Scotts was like before I let any of them touch our precious pups.
    - Stanley H.
  • A
    The Grooming Gallery
    STAFF WAS COURTEOUS AND PLEASANT AND KIND TO BOTH ME AND MY PET. THE WORK WAS DONE EXACTLY AS DESCRIBED (IN TERMS OF TYPE OF CUT, HAIR LENGTH, ETC.). THEY ARE NOT ESPECIALLY FAST, BUT THEY ALSO WARNED ME UP FRONT THEY WOULD HAVE MY DOG FOR A WHILE, WHICH WAS GOOD ENOUGH FOR ME. ALL IN ALL, I HIGHLY RECOMMEND THEM.
    - JOE G.
  • A
    Dirty Dogz
    They do a good job. Lisa is the owner and she is just so knowledgeable about dogs and their grooming needs.
    - Carlene H.
  • A
    WOOF WASH
    I've been taking my dog there for about 4 years. They do a great job. Our dog seems to comfortable when we take him there.
    - Diane Z.
  • A
    MR SCOTT'S DOG SPA
    I give a super A across the board. They are friendly. I have a St. Bernard and they are the only ones who cut his hair correctly. They are a bit pricy, but it is worth the service.
    - JAMES K.
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Dog Groomers in Batavia

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