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House Cleaning reviews in Batavia

  • A
    Squeaky Clean by Shelly Bean, LLC
    Amazing. A crew of two people did a very detail-oriented job of cleaning in 2 1/2 hours. Living room, dining room, kitchen, 3 bedrooms, 1 1/2 baths, stairs and entryway. The house was pretty dirty and the job they did was very thorough. The crew was friendly and great with my dogs. Very professional.
    - Cassandra W.
  • F
    The Maids of Aurora
    Once again, the owner has attitude, and cancelled on me. After several emails and phone calls, calling a MONTH IN advance to schedule an appointment, and booking it. He calls the next day and cancels it saying he doesn't have availability. I really wanted to give them a chance, but I had a similar experience last time I used them. The owner says a lot of "I don't know why they did that". Well then, don't use a service through the franchise if they misrepresent your availability and book appointments for you if they are not doing it right. You are just wasting everyone's time. He said he is calling the next day, and yes, I made a lot of plans around that date.
    - Susan A.
  • C
    Vicky's Polish Cleaning Service
    Showed up with frozen supplies which she had to thaw. We paid $225 for a mediocre job. Lots of areas not touched. Examples leather furniture not dusted, switch plates not cleaned, floors not cleaned well. B-
    - Sandy Z.
  • A
    Tidy Places Inc
    We have been using Tidy Places over the past year for monthly full-house cleanings, and we could not be happier. They are extremely flexible in terms of scheduling and they always do a fantastic job. It is so nice coming home to a fresh, thoroughly cleaned house conducted by the employees at Tidy Places. We are very much appreciative of their hard work!
    - Jeanne K.
  • F
    American Maids
    They never contacted me to schedule the work. I got an email from angies list for a house cleaning special. I paid the price and filled out the desired date and time. After not hearing from them, i called and left a message. Still, no response. I had to call angies list back to get a refund.
    - Chris M.
  • F
    Green Clean House Services Inc.
    First visit went well.  Down hill from there.  Lots of pressure to buy extended packages for multiple cleaning - then they disregard you.  Communication is poor, response time slow, lots of excuses, lots of "misunderstandings" with scheduling.  Service not consistent.  Claim they are growing when in fact went from 2 people down to one person and less work gets done in same time period.  Failed to show up 2x when I finally asked for money back for pre-pay.    Told me he had already paid $3000 for labor implying short of cash to refund money - but I prepaid and the cost was not for me.    Currently, have not refunded money...and no service provided either.  Though they try as a simple cleaning couple which is why I gave them chance after chance because they are personable in person (husband), wife does not speak english.  Items she does clean she does well...but skipped lot of things.  Quite simply they lack professional, have no professional systems in place to manage accounting, schedule, employees, unable to schedule properly or confirm calls.  Always late when they do show up.  I suspect they take larger jobs and push you off (since they already have your money).    Though in someways I liked them and wanted to see if they could rise to the occasion after a few fumbles, but alas they could not.  I believe Angie list has blocked them in search.   Do not hire/use this company or service.
    - Suz A.
  • B
    Agnes' Quality Cleaning Inc

    Update:  Agnes called me this afternoon after I gave her an 'F' rating.  So it does appear she is responsive.

    Original message:  I was hoping to use Agnes to clean an apartment after the renter moved out but she has not responded to my emails or my phone call.  After 72 hours, I would hope to have a response back from her but to no avail.  In my last voicemail, I indicated I wanted to hire her and she hasn't called back.  I will interpret that as she doesn't want any new business.

    - Sharon K.
  • A
    Eco Cleaning MSDL Inc
    They clean absolutley everything in the office from the bathroom to the kitchen area.  they wipe down all the desk filing cabinets and all of the office machines they clean the blinds the top of the doors they clean the inside of the windows and the whole office is spotless when they finish.  Very professional and pleasent when they are in the office cleaning.
    - Jeanette B.
  • A
    Molly Maid of Aurora-Naperville
    Cannot recommend this service enough. From the initial estimate through a very thorough deep clean, working with Molly Maid has been a great experience. Excellent value. Two cleaners came to clean the house, and they were fast and thorough, and they had the house SPOTLESS in only  a few hours. The price was less than we have paid for other providers that used more people, took more time and got less done. We will absolutely use them again for regular cleanings and would recommend them to anyone else needing housekeeping services.
    - Richard N.
  • F
    Emilia's Cleaning Inc

    Didn't move anything to dry mop floors.  Didn't sweep ahead of time.  Was resentful when we pointed out that there was dirt under the small rugs she refused to move.  It is hard to believe that this woman had ever cleaned a house before.  Totally inept.  When we contacted the service, we were told we got five hours of cleaning, that we got what we paid for.    What we got was five hours of a cleaner who wouldn't even turn on the lights in the room she was cleaning, even though it was getting dark.  This was the worst cleaning service we have had in twenty years - - total waste of money!

    - Kathleen S.
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Home Cleaning Services in Batavia

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