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Hauling reviews in Batavia

  • A
    You Move We'll Clean Up
    Used an Angie's List deal. Tony and his partner were very professional. They gave me updates as to their exact arrival time. They were very cautious with my stuff and mindful of the new home we were moving into. No scuffs or bumps at all. They were very easy to direct in terms of where furniture goes in the new house. I feel like they helped me far beyond what I paid them. They were also very flexible being able to make 2 trips for a small fee and helping me move a piece of furniture already at the new home. They were pleasant and took care of my 80 inch monster television. I would definitely use again and refer to a friend.
    - Darvin J.
  • B
    You Move We'll Clean Up
    Overall a B. Both the men I dealt with were friendly and professional. The cleaner was about 1 hour late, but I did get a call letting me know he was running late. He worked very hard. Did not have room to take all the items marked trash and the garage floor while much better did not get as cleaned as I hoped for. I did not receive a follow-up call to provide any sort of feedback.
    - Karen R.
  • F
    JUNK KING
    When the 2 guys arrived I showed them where the debris was to be taken (in the Living Room.) One employee walked away and began giving himself a tour of the condo, unlocking the balcony door and going outside, going in the bathroom, bedroom, etc. while I was talking with the other employee. While removing the debris, this same employee was throwing things in piles (keep in mind I'm on the third floor and have someone below me.) They moved the debris with no equipment, throwing it in and out of the elevator. They used no garbage cans, carts, etc. The end result is that remnants of the debris (plastic, metal, carpeting) were left in a trail running from my condo into the elevator and all over the lobby of the building. The employee who gave himself a tour said to me "you've got quite a lot to clean up after we leave." I told him I expected them to clean it up. He told me they're not cleaning people and I should "talk to him (his partner)." The partner said "What do you expect us to do? Put the (smaller debris) in our pockets when we carry it?" He then told me I could pay them additional to clean it up. I told him I was going to call their office to complain. This is when the one who gave himself a tour told me if I did that they were going to dump all of my junk in the driveway of the building. I asked him for his name and he refused to give it to me. His partner also refused to give me his name saying the other guy had 3 kids and couldn't risk losing his job. I told him to take what they had loaded and leave. They charged me a $5.00 surcharge for gas, which was never mentioned by anyone (when I originally scheduled or when they arrived.) I called to complain and spoke to Adam who said he would call the driver and find out what happened and call me back. Adam never called me back. I called the next day and talked to Adam again who said he talked to the driver who said they never mentioned anything about saying they would dump my stuff in the street if I complained. I asked him what he was going to do about the situation. He said he would tell "Dave, the owner." I asked for Dave's last name. He said they don't give it out to "random people." I told him as a customer that just paid them $300, I don't think I'm a random person. He still refused to give it out. I told him I was beginning to understand where their employees got the idea not to give out their names. I asked him why he didn't tell me about the $5.00 surcharge. He said he didn't know why they don't tell people about it. I asked him what it was for. He said he didn't know. I asked him if they were a franchise or if they were owned by a parent company. He didn't know and had no idea there Junk King companies nationwide (just Google the name). I'm guessing that this company hires contract or day laborers (when I called initially Adam didn't even know who the second employee on the truck was.) They are unprofessional, refuse to give you information and unresponsive to complaints.
    - JOEL W.
  • A
    You Move We'll Clean Up
    On time, great work, and very personable!
    - Steven B.
  • A
    JUNK Relief
    unknown
    - Deb S.
  • A
    You Move We'll Clean Up
    unknown
    - Cheryl S.
  • A
    You Move We'll Clean Up
    Friendly , on time, professional, move completed ahead of schedule. Great value
    - kerry d.
  • A
    You Move We'll Clean Up
    unknown
    - Ronald H.
  • A
    You Move We'll Clean Up
    .
    - William and Madelyn M.
  • A
    You Move We'll Clean Up
    unknown
    - Deb S.
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Hauling Services in Batavia

Companies below are listed in alphabetical order.

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